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My Flight Zone

myflightzone.com.au

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My Flight Zone - ticket cancellation refund

I bought 3 tickets to Colombo, sri lanka. I had to cancel them then they sent me refund charges which seems like a lot. Can you have a look at the charges and see if what they are charging me is reasonable. This is what they sent me:

Hi,

As per your request please find the below refund details,
Booking Reference Z07QNA
Name of the passenger
SILVA/ANDIGEDS MRS
ANTONY/KONGANIGEC MRS

Departure Date 19th of January 2020
Return Date 21st of january 2020

Destination Melbourne to Colombo return
The refund penalty will be around $ 519/- (Per Pax)

Reference Z04PWK
Name of the passenger
BANDARAGE/PUBUDUM MRS
The refund penalty will be around $ 708/- (Per Pax)

And it will take three months to receive the refund
Shall i refund this ticket ? If you are ok please confirm this before 15th of january 2019

Thank you

Devinka Stelin
Travel Consultant

Also this company asked for $480 each person when I asked to change the date. Is this correct?

Thanks,

Silva

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My Flight Zone Reviews and Complaints

How responsive is My Flight Zone's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is My Flight Zone’s rated by travelers?

My Flight Zone’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of travelers are dissatisfied with booking experience.

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Overview of My Flight Zone complaint handling

My Flight Zone reviews first appeared on Complaints Board on Nov 27, 2019. The latest review ticket cancellation refund was posted on Nov 27, 2019. My Flight Zone has an average consumer rating of 1 stars from 1 reviews. My Flight Zone has resolved 0 complaints.
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  1. My Flight Zone Contacts

  2. My Flight Zone phone numbers
    +61 452 365 24 7
    +61 452 365 24 7
    Click up if you have successfully reached My Flight Zone by calling +61 452 365 24 7 phone number 0 0 users reported that they have successfully reached My Flight Zone by calling +61 452 365 24 7 phone number Click down if you have unsuccessfully reached My Flight Zone by calling +61 452 365 24 7 phone number 0 0 users reported that they have UNsuccessfully reached My Flight Zone by calling +61 452 365 24 7 phone number
    +61 416 875 875
    +61 416 875 875
    Click up if you have successfully reached My Flight Zone by calling +61 416 875 875 phone number 0 0 users reported that they have successfully reached My Flight Zone by calling +61 416 875 875 phone number Click down if you have unsuccessfully reached My Flight Zone by calling +61 416 875 875 phone number 0 0 users reported that they have UNsuccessfully reached My Flight Zone by calling +61 416 875 875 phone number
  3. My Flight Zone emails
  4. My Flight Zone address
    No 13, Linden Tree Way, Cranbourne North, 3977, United States
  5. My Flight Zone social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 10, 2025
My Flight Zone Category
My Flight Zone is ranked 210 among 218 companies in the Airlines and Air Travel category
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