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My Flight Zone ticket cancellation refund

I bought 3 tickets to Colombo, sri lanka. I had to cancel them then they sent me refund charges which seems like a lot. Can you have a look at the charges and see if what they are charging me is reasonable. This is what they sent me:

Hi,

As per your request please find the below refund details,
Booking Reference Z07QNA
Name of the passenger
SILVA/ANDIGEDS MRS
ANTONY/KONGANIGEC MRS

Departure Date 19th of January 2020
Return Date 21st of january 2020

Destination Melbourne to Colombo return
The refund penalty will be around $ 519/- (Per Pax)

Reference Z04PWK
Name of the passenger
BANDARAGE/PUBUDUM MRS
The refund penalty will be around $ 708/- (Per Pax)

And it will take three months to receive the refund
Shall i refund this ticket ? If you are ok please confirm this before 15th of january 2019

Thank you

Devinka Stelin
Travel Consultant

Also this company asked for $480 each person when I asked to change the date. Is this correct?

Thanks,

Silva

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