PSI ServicesReal estate tests

L Feb 22, 2021
This review was posted by
a verified customer
Verified customer

Larry Lockhart Jr
Fri, Feb 19, 10:01 AM (3 days ago)
to DLIBSDHELP

Please see or help if anything I can do about getting service for tests and dates.
July 15 -Did course- Signed up for Test for the next Monday- Test Cancelled
AUG 15-Test Taken Failed -Proctor tells me I had 10 minutes left when my screen said 40 remaining in Helena
Sep-15-Retest- Scheduled-Aug15-Test taken failed -Rescheduled
November-15 Test taken Failed Rescheduled
Jan- 15- Test missed I was given the wrong date over the phone drove to destination- not test available called missed and no refund.possible -Rescheduled
Feb -15 Test taken Failed
I have passed the State exam. The reason for my frustration is the lack of being able to schedule a reasonable time from the beginning as you can see. Furthermore I have been on hold for reschedule for days-Its a minimum of a 1 hour wait before being transferred to the right department. And 100% of the time hung up on. The listed contact numbers are not listed correctly. -in between the test failures trying to reschedule. My online profile for PSI does not let me schedule or show me test scheduling or any information for that matter so I have to call. I have dyslexia and the process to help with my disability apparently takes months to complete. Please understand how hard it is for me to wait 2 months or even 2 weeks after studying hard for a week and getting rescheduled.

Montana Board of Realty Regulation +[protected]

https://www.psionline.com/test-takers/candidate-support-numbers/
I have these numbers as well [protected] I have tried them all this is my third day on hold for over 3hrs trying to reschedule if I do not get contact and reschedule soon I worry it may be another month before I can take the test once again. I have been taking the test at Northstar Jet Missoula which has been very helpful and professional- As you can see the test date for the 25th is open and my profile is locked to schedule. If they do not schedule me for it I will have to wait again until 3/10. I have emailed THEM FOR CUSTOMER SERVICE LIKE 20 TIMES EXPECTED WAIT TIME FOR RESPONSE IS SUPPOSEDLY 24HRS PER THE PHONE BUT THE EMAIL RESPONDS 5-7 BUSINESS DAYS-
Also called MT line [protected] says Montana support but is NOT

but have no info pertaining to a solid contact or help. I own multiple businesses in MT and cannot even fathom running them like this.
Thank You.
Larry C Lockhart
President.
[protected]
https://www.freightmonster.com/
Grind Like Jane!
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