Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
Comments
3951
Valerie’s complaints
Jul 08, 2008
8:18 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This describes my evaluation of Gate1's "11 Day Athenian with 3-Day Cruise" package in June 2008. Gate1"s contract hotels are not anywhere close to 5 or 4 stars, as advertised. The best, the Royal Olympic in Athens, which is billed as 5 stars, had a single restaurant, not two as advertised, and it was closed for dinner on 2 of the 3 nights I stayed there;...
Jul 08, 2008
8:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was an opc for Bluegreen, had a family emergency and had to leave town but couldn't until I received my first pay check which I had to wait a month and half for. I have spoken to several other opcs who have had to wait just as long for their checks as well. Bluegreen is intentionally holding on to peoples check so that they can earn interest on them with...
Jul 08, 2008
7:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We ordered and paid for an Express Delivery to take a package from Lincolnshire to London overnight (a journey of just under 150 miles). The DHL promise was that (I) it would be collected by 17.00 hours, (ii) it would be delivered before 12.00 hours the following day and (iii) it could be tracked using the number given by DHL. It was not collected until...
Jul 08, 2008
7:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Salesman named Cody was very unprofessional; was more interested in making a sale than pleasing the customer. When we decided to wait on the purchase of a 2007 Road King, he refused to talk with us any more.
We were on the start of our week of vacation & decided to postpone the purchase until we came back. This upset Cody so much that he refused to discu...
Jul 08, 2008
7:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I ordered some flowers through proflowers for out mothers for mother’s day.
The next month we saw a charge on our account from easy saver. Didn't know what it was and started searching the internet and found this site.
On 6/12/08 I called the number (1-877-844-9554) and was asked to put in my phone number in order to look up my account and...
Jul 08, 2008
6:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Recently I purchased a pair of glasses from the Lens Crafter store in Tupelo, MS. The girl who fitted me told me that if anything was wrong with the glasses to return in 2 weeks. I did and told her that the bifocal needed to be lowered. She tried to adjust them and told me to bring them back if they weren't right and I did, once again and asked if I should...
Jul 08, 2008
6:55 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently replaced a battery from oreillys which I had purchased from oreillys 4 years ago when it went bad I went to my local store to replace it as it had 2 yrs prorated warranty left the employee told me it was cheaper to purchase new battery at wholesale than to prorate the new one, because they prorate them at list cost. This practice is crap, I told...
Jul 08, 2008
6:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Just before Christmas '07, I called this
person to set up an appointment for my husband to have a massage as a Christmas gift. Gina appeared within 2 days to
exchange her gift certificate for my $60.00, and said she would call me to set up an appointment. When she didn't, I called her, and to make a long story short... 5 times she broke her pledge to call...
Jul 08, 2008
6:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I were talked into attending a presentation by this group while in Branson, MO.
They say you can get hold of them 24hr/day. Nope.
They say they guarantee best rates, NOPE.
They say you can find great reduced rates. NOPE
They lie and you have no recourse. DO NOT trust these people. I was even threatened when I called to complain about the...
Jul 08, 2008
6:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Rooms to go sold me a mattress with bed bugs in it. When I called to complain about it, I was told that all mattress have bed bugs in it with the exception of foam mattress and I told the supervisor to put it in writing. But of course that was not about to happen. I bought the entire bed room set from them and they won't come and get this nasty mattress. I...
Jul 08, 2008
6:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased the 2 for one deal. I did pay for the extra coverage (3yrs.). I was living in Metairie, LA at the time; I moved to Maryland soon after. I went back 6 months before my "3 years" for Mardi Grass, so I took both glasses with me so I can get them fixed/replaced.
When I got to the store (Esplanade Mall in Kenner, LA) the lady at the reception desk...
Jul 08, 2008
6:02 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a GE electric cooktop that has needed multiple repairs and been nothing but trouble.
Within three years of purchase, thermostats in several burners started failing with disastrous results of ruined pans, and great fire danger. A burner on its lowest heat setting would suddenly result in the burner automatically being reset to the highest...
Jul 08, 2008
5:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was told that this was a year contract and that I could cancel after a year and that the credit card machine was mine. I have been with this company for 16 months and I just tried to call in to cancel my service with this company and I was told that I have another 20 months on the contract. If I cancelled now, I would have to $500.00 and send back the...
Jul 08, 2008
5:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a 05 Mustang convertible from Sunshine Ford in Newburgh NY. I was sold this car after I had mentioned that I might be moving out of the area. The sticker price was missing and I was told that it was because it was a demo. (I later found the soaked sticker price had fallen out of the window under the passenger side seat.) I found out 17000 mile...
Jul 08, 2008
5:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Buffalo wild wings in Rancho Cucamonga Ca has lost a loyal customer who will never return because of their barbaric customer service. My server Abraham did not bring out appetizer as ordered, it was sent back and I waited for 20 minutes for it to be brought out again. Restaurant was not busy so I did not understand why it took a long time. Abraham did not...
Jul 08, 2008
4:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased several bedroom suits and other furniture in early Feb. 08. A cocktail table and one headboard was never delivered as promised. Contacted Savon and was told it was back ordered but would be delivered in May. Never showed up. Contacted again and requested a refund in May, was told it would take 7-10 days. Refund never arrived. Spoke to them today...
Jul 08, 2008
4:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a dress from House of Brides' website on March 20th. When I ordered it they sent me an email saying it will have to be rush delivered for my wear date. I sent an email back asking what the process was. No one responded back to that email and I let it go because the 'wear date' I put was flexible so I didn't mind - the wedding was actually July 12...
Jul 08, 2008
4:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Midland Funding is a bad company. To collect on past due credit cards, there is a statue of limitations for every state. Do your research if yours is past go to court on these guys. It will be dismissed. Do not ever make a deal with them that is what they are counting on.
They have no documentation that you owe any money.
Use your Better Business Bureau...
Jul 08, 2008
4:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a Citi Finacial customer for years! I have recently found out that monies I borrowed from CITI FINANCIAL, to pay off an outstanding VISA bill in the year 2004 in the approx amount of 600.00...was not paid... and to this day no record, is on file, to show that it was! I was advised by my local CITI FINANIAL, that there was a record of a cheque...
Jul 08, 2008
3:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a lease driver for C R England, been with the company two months. As soon as my application comes through on the current company I applied for, they can have their truck back... In two months of running aprox 3400 miles a week as a lease operator, my entire take home pay has been a whooping 1200 dollars. last week i was in the hole for $511.00. My...
Jul 08, 2008
3:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a Bank of America account. I deal with the bank nearly always by the Internet or telephone as I travel often. Awhile back I ordered a CD that paid 5% interest. I knew roughly the date when the CD would mature, but not exactly when, as the bank didn't include details of it in my bank statements. I received a letter from the bank that my Cd had matured...
Jul 08, 2008
3:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to Disney on the fourth of July and got screwed. I got there at 10:30 and when we did they informed us that it would be ok to leave go back to the hotel rest awhile and come back and we didn't have to pay again just show our tickets...yeah right. We didn't get back in. Plus they didn't even let us in. We spent 400 dollars for just tickets. I am going...
Jul 08, 2008
3:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The manager at Rent A Center was very rude. When I finish paying for an item I rent something else. I paid over $2000 for a stereo and then I paid over $1200 for a computer.
Recently I purchased another stereo system and a living room set. I pay every week, sometimes I am late but I pay the late fees.
The manager at the store located at 777 SW Capital...
Jul 08, 2008
3:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The manager tried to intimidate me that I needed $800.00 worth of brake work and that I could pull out of the driveway and crash if I didn't get the work done. I am not a stupid female and took my car elsewhere. I only needed front brakes and got them fixed for $150.00 from somebody else. Nothing was leaking like firestone said. The other person fixed the...
Jul 08, 2008
3:02 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
There is absolutely no sense thinking you are going to get lucky at Twin Swamp. Just like they loosened up those machines when they opened the new room last year, they have tightened them down as much as they can to try to "stay open." The place will never close as it brings in a ton of cash. The state is far too greedy at 61% of the take and the real cause...