The complaint has been investigated and resolved to the customer’s satisfaction.
I was a loyal Geico customer for over 10 years. I never had a claim. I never even had a speeding ticket or parking violation. Nothing. In a one year period, mine and my wife's cars were both hit, each time while our cars were not moving. First I was hit at a stoplight when a driver passed out and plowed through an intersection and hit a turning car in front...
The complaint has been investigated and resolved to the customer’s satisfaction.
On Nov. 21, 2007, I purchased a round trip ticket through Expedia from RDU to HYS. My return flights on Dec. 11, 2008 were cancelled. Cancellations were weather related. Great Lakes Air and American Airlines (AA) re booked me with the same itinerary for the following day. However, the AA agent told me that because the initial leg of my flight on Dec. 1...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered a spare tire hoist for my 2000 Chev Tahoe on May 21 2008. Received order number (206090) via email on same date. Email did not indicate part was backordered or any status on the order. After a weeks time the order status on the web site finally changed from IN PROCESS to ON ORDER??? No explanation what ON ORDER means??
Waited another week and sent...
The complaint has been investigated and resolved to the customer’s satisfaction.
We recieved a stimulus check for $1200.00 and deposited it in our banks ATM machine. (BB&T) We were then charged $210.00 in overdraft charges in one day because the bank says they can place a hold on the check and only allow $100.00 to be available. We deposited it on Thursday evening. I was told by a bank customer service representative that the fund...
The complaint has been investigated and resolved to the customer’s satisfaction.
When I joined this club five years ago they told me my cost per month would automatically go down when I turned 62. I am now 61. I recently found out the cost should have gone down when I turned 60 but the company will not refund the overbilling. Their contracts do not contain any rate schedule and their people are not trained or simply tell customers anything.
The complaint has been investigated and resolved to the customer’s satisfaction.
Lee kevin deutsch, vice president & general counsel of chase auto finance legal department, wrote, this letter to my attorney after chase miscalculated my loan by 1000's. Charging me 17k interest and 12k principal over several years. Yes.
Email; lee. K. Deutsch at chase.com. Tel; 516-745-3050, fax; 516-745-3220
Dear mr. _____;
Your fax of july 14, 2008...
The complaint has been investigated and resolved to the customer’s satisfaction.
On June 24, 2008 I special ordered two types of tile which were recommended as a set from Home Depot. The employee struggled with the order, but after about 45-50 minutes he completed it. The order should not have taken more than a few minutes since I had all the measurements required. When I went to pay for the order I discovered the credit card account...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was searching online to find a good deal on the Canon EOS XT Digital SLR Camera. I came across this website www.fotoconnection.com and reviewed their site as being a good way to go. I purchased the product online with no problems. Within 24 hours a representative called me to confirm the order telling me that there had been many recent fraud purchase...
The complaint has been investigated and resolved to the customer’s satisfaction.
Buyer Beware applies here. I just got back from a Caribbean cruise on Royal Caribbean's Freedom of the Seas. It was barely 'okay' because after spending a lot of money for the cruise we got on board only to find that so many things cost extra like juice at lunch, the arcade, yoga classes, and band-aids. (They wanted 50 cents for a band-aid.) All these extra...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a cam of Beauty Tone spray paint ath this store yesterday (July 16). A can of spray paint is supposed to cover 25sq feet. This one only covered about 6sq feet and the paint was over! I went back to the store, explained what happened and the store manager said that it was not possible for the can to have been used before, laughed at me in front of...
The complaint has been investigated and resolved to the customer’s satisfaction.
At the end of the Yougov/CNN panel survey I did on August 16, 2007, the screen said that I would be credited with a $10.00 Amazon.com voucher; this is what the original email announcing the survey also said. I did not receive the voucher. Repeated emails to Yougov were totally ignored. Eventually, on October 1, 2007, by dint of persistent emails, I did get...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought in Vegas on Feb 08 and they never debited my account for the first payment on the 19th of March. Then they proceeded to tell me I was late on my payments even though they did debit my account and tried to charge me late fees. They were sending my statements to the wrong P.O. Box in the wrong town with the wrong zip code. Where they got that from I haven't a clue. Th
The complaint has been investigated and resolved to the customer’s satisfaction.
This company sent me a damaged item and refused to take it back. They said I had to go to the manufacturer for warranty assistance. Furthermore, they made ridiculous threats about "blacklisting" me and were obnoxious to deal with. Protect yourself - stay away from the Twister Group!!
The complaint has been investigated and resolved to the customer’s satisfaction.
Complaint against:
Xoom Corporation
301 Brannan St Fl 5
San Francisco CA 94107-1849
Complaint Description:
Reference transfer number: X031183585340213 I have been waiting over 15 business days for a deposit to take place from my account in the USA to my fiance's account in the Philippines. As a result of the unexplained and unreasonable delays, I have...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a complaint about "Moo-no" (spelling?) in the pharmacy department. She was "in charge" of the pharmacy on July 15, 2008 from about 4pm on. I went to the pharmacy at 6pm when they said the prescription would be ready. Someone in the pharmacy had called the doctor to clarify comething, but Moo-no was literally screaming from somewhere in the back that...
The complaint has been investigated and resolved to the customer’s satisfaction.
I too had problems with this bank. I am shocked and appalled that any business let alone a bank would conduct business in such a negligent and dishonest manner. I had a small 401k IRA 90 day CD with Equitable Federal Bank before BB&T took them over. My account automatically transferred. I then moved out of state and wanted to rollover the IRA into another...
The complaint has been investigated and resolved to the customer’s satisfaction.
Citibank has lost my ATM deposits on three separate occasions this year. I find it amazing. When I called customer service to alert them of the discrepancy I was told "maybe you should stop using that branch". Maybe you want to do something about that branch. First they credited the missing money to my account but the next day they took it away of course...
The complaint has been investigated and resolved to the customer’s satisfaction.
My DVD wasn't lost. it was delivered yesterday and it was late. I called customer support but, they said they could do nothing.
I've heard of Netflix delaying shipment to keep the number of DVDs circulating below a certain number. But, in this case it's just upsetting to the consumer. Why would one DVD take 2 days to arrive and another 6? Do the mail...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ordered the Iron in May, got it and the very first time I used it the spring broke from the handle. Contacted Cust Service they said they would ship a return label right away. I called 2 weeks later, no one had shipped the label, I told them this is too much of a hassle, refund my money. The operator said for the "inconvenience" they would refund 39.00. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a love seat and couch and when we purchased it the salesman told us to take out the extended warranty and that it will cover any problems we will ever have during the warranty period. Our pillows have lost their shape and are coming off of the couch. We phoned and were told that the warranty does not cover pillows and just covers tears. This is a complete rip off and borders on fraud.
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to checkers in norkem park to purchase and airwick air freshner. To my surprise when I got home I could not smell the scent from the aerosol, and thought maybe I was experiencing some nose problems. I tried it for a couple of day an no scent.
I called their help, early in june to let them know. They took my details, address and telephone number...
The complaint has been investigated and resolved to the customer’s satisfaction.
I gowri shankar gavara applied for sbi credit card and got it.
As a new credit card member to the bank.. sbi has offered me giving 32, 000rs/- dd free of interest for 3 months, and
Nominal fee 300rs - to be paid on receiving the amount. as promised by sbi, they have sent dd to my office address.
I couldnt receive the dd due to my office dispatch...
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 18, 2008, I placed an online order for a Dell XPS 630i. Having read numerous reviews both from Dell's 630i sales webpage, and third-party review sites, I believed I was investing in a high-quality gaming PC, backed by what I then understood to be Dell's reputation for quality that I had experienced in the past with a used Dimension 4700 desktop...
