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Valerie

US
Registration date: Apr 03, 2009
717 helpful votes

Valerie’s complaints

Jul 17, 2008
1:26 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I received the Short-Sale approval on June 6, 2008. Christerfer Boyett, Loan Workout Specialist, fax the approval letter with closing date to be July 20, 2008. Owner, buyer, escrow are ready for closing as of July 7, 2008 but he/she never returns our call for more than 10 days. We need one paper, final net proceeds, for escrow closing from Indymac but...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Midland Credit Management has been calling day, early in the morning (before 9:00). I've told them four times now that the person they're looking for doesn't live here. And what's their response? An apology? A promise to look into it? Nope, I get an immediate hang up so consistently each time that I'm sure that's company policy. That's real polite. Today I...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I switched to Ambit Energy to save money on my electric bill and to make money promoting it as it is offered through multi level marketing. I put my residence and numerous investment homes on Ambit plus a boat load of friends and relatives. It cost $350 to become a rep and 1 year later I have not been paid a dime. Rates jumped 12.9 to 16.9, they cut off...
Jul 17, 2008
12:48 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have purchased a pool from blue world. I wish I would have found this web site before I bought my pool. I was scheduled to have my pool installed on june 11 it was june the 20th before I got my pool. They tried to tell me that they told me they had ordered the wrong pool but they tried to get me to pay extra for the upgraded pool. I was told it was a show...
Jul 17, 2008
12:43 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Loveyourpets.com steals consumer credit card information- the same thing happened to me as the consumer above who filed a report. They emailed me on 7/10/08 to state they had shipped the item first class and I never received it, 2 weeks later. I went to the USPS website and was surprised to see clearly that they had misrepresented the shipping times- by 3x...
Jul 17, 2008
12:35 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Will someone please contact me if there is a class action lawsuit filed against Bank of America for the way they handle their online banking and overdraft fees? I have an attorney in the family and I am having him check in on it and see if I have a case. Its not so much that I get charged overdraft fees for going over my account balance when using my Visa...
Jul 17, 2008
12:32 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
When buying a frig Lowe's promised to hook-up the new ice maker to the existing line. It also clearly states on their website that they provide this service ( www.lowes.com/lowes/lkn?action=pg&p=ApplianceAdvantage ). The delivery was late, the delivery person had a bad attitude when he walked into my home. He had to use my husband's tools, he never turned...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In July '08 I booked a flight for my 12 year old nephew. I told the agent several times that he was only twelve years old and that he was travelling alone. I was never told that there would be a $100 fee each way until two days before the flight when we rechecked the reservations. Maybe, just maybe if the call centres were still in the U. S. and you could...
Jul 17, 2008
12:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
For all you considering buying or using Dish Network for your own piece of mind, don't! They are confusing hard to work and deal with and act like they are doing you favour. Worst experience I've ever had with any company. If you use them I guarantee you'll be back here writing a complaint just like me! I spent over 3 hours on three different occasion...
Jul 17, 2008
12:02 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Don't buy La-z-boy recliners the fabric will not hold up. I bought a recliner 16 months ago and the fabric already is wearing through. Warranty is only 12 months and La-z-boy refuses to do anything after warranty expires. Call store referred me to customer service. Will not help you after warranty time had expired. No discount, no nothing. I truly recommend...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I've just now read a lot of the pissed off at Pep Boys reviews. What can I add. I only wish that I'd read them before wasting money on a repair that wasn't necessary. The only thing that I can say about Pep Boys is that it's a good place throw money at pretend mechanics on your way to hiring a competent one. My problem was a stalling car. It seemed like a...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
They are a credit service that restores credit and told me i would have a 750 credit score or better and they did not do anything close to that score and i requested a refund and was denied. So i have just about the same score it went up a total of 15 points or so and they refuse to refund me my monies as i was told in the beginning when i hired them.
Jul 17, 2008
9:25 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
When I was shopping inside Menard's store, my car in Menard's parking lot was hit by a shopping cart. It caused a damage to my car. I found the shopping cart next to my car when I walked out of the store. Now Menard's denied the responsibility of my car's damage. I think it is not fair. My car was damaged by their property but I as their their cutomer need to take the loss.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and i moved a one bedroom apt ten miles to a new apt and we had to pay over $600. one of the movers was sexually aggressive to myself, mother in law, and sister in law. he purposely damaged lots of our stuff. they had many hidden charges that they brought up at the end. the head guy scott was so slow and rude and he even took off his shirt and...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Writing out this complaint reminds me agony of travel with LUFTHANSA. On 8th of July 2008, when I was returning from Manchester to Delhi, i had my first flight from Manchester to Frankfurt and then connecting flight from Frankfurt to New Delhi. I had excess luggage of around 10-12 kg. I was initially badly treated and the officers out there made me feel so...
Jul 17, 2008
8:57 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I would absolutely LOVE to post my complaint against United Bilt homebuilder. This company is the most dishonest, sneaky, poorest construction company that ever existed. We have been fighting with them for over 4 years and still they insist that there is nothing wrong with the junk home they built. Please PLEASE contact me for more information. I would love...
Jul 17, 2008
8:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
06/06/2008 at 10:55 a.m. I walked in the Stephanie UPS to ship out some packages and I had one of them insured for $200.00. Well Carol the woman that was helping me asked me what was in the box for security reasons, so I told her that they were Frank Sinatra and James Dean collectibles and personal items which consisted of pictures of my deceased father...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased 4 tires, and alignment service for one year, last time car was taken in for alignment check was told all is good, but when taken the car in to see if alignment was proper then why front tires are worn on the outside edges, they said they have no records, then after the contract was provided they claimed the alignment service is now expired, when...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
First of all I had a fraudulent account on my credit report that was through verizon, so I disputed it with transunion. I then received a report saying that it was no longer on file and so I checked my credit report it was also no longer there however a week later I received something from midland credit saying that I need to pay it along with financing...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Out 2 weeks ago and he said dryer was repaired. It ran for 3 days. I called back in and the first available appt. Was today july 14th between 8-12. The same 2 techs showed up and said that they replaced a pulley belt. The dryer ran for one load of clothes and is once again doing the same thing, which is beep... Nothing else. The tech won't call back. The...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a current employee for Richardson based Credit Solutions. I have something that should be brought out to the public. This company is misleading customers. They are ripping people off! Credit Solutions is a debt settlement company. They settle customer's accounts. But there is a lot of misleading the customers. They charge 15% of the total debt for...
Jul 17, 2008
8:40 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Today I went to the Jewelry section of Lord and Taylor. I asked for help and the two women working in the area told me to please wait, as one of the women working was trying on earrings. "She is also a customer right now, " the one helping her said. You could tell that she was having some difficulty putting on the earrings. A minute later, the employee who...
Jul 17, 2008
8:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was really surprised about the fedex shipments delivery . I faced problems in 2 occasions. They are not evening bother to enter into the apartment and check in the office. UPS is inquiring in the apartment office and try to deliver to the address. 1) My First name and Last name is not listed in the directory of my apartment . In my apartment they listed...
Jul 17, 2008
8:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not use Vartec phone service for your long distance calls unless you want to be ripped off. I sent two faxes which was .30 each, a total of .60 When I received my phone bill the charge to Vartec was $8.82. They had the following charges. 1. Fax 3.0 min .030 2. Fax 3.0 min .030 3. Fed Univ. SRV Fund Reimbursement .59 4. Dimeline Monthly USG fee...
Jul 17, 2008
7:29 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ikea is the most ridiculous company I have ever had the misfortune of dealing with. Their policy is simply not to compensate consumers regardless of their mistreatment. After many trips to pick up defective merchandise and waiting in line-ups for hours to pick up merchandise, I was insulted when the manager offered me a 10$gift card...can you imagine how...