I can't seem to cancel this I have tried many times but month after month the $9.95 continues to come...
I purchased flowers online for a grieving friend from this company. They then charged my credit card 9.95...
I cancelled my membership on 4/27/09 but Blooms Rewards still charged by debit card the $9.95 fee. Having just lost my job and being a single mom of 3 kids I was cutting it really close in my bank account so them doing this caused my bank account to charge me an add'l $32 overdraft fee that I surely can't afford. When I called to complain to this "company" they said that this particular day just happened to be the cut-off date for my billing cycle and that they were within their right to run my card and basically told me that there's nothing that can be done. What kind of business puts a debit thru on the day the membership is cancelled? What a crock and they should be ashamed of themselves.
3 times I have cancelled my account at BloomsRewards.com, but I continue to get charged the monthly fee of $9.95. I just tried to log on and email the company about the situation, but it ironically says that my account has been cancelled. And yet they continue to charge me a monthly membership fee!
I ordered some flowers from blooms over the phone 1 time and have been charged 4 times now 9.95 a month for some rewards program I never heard of--My old computer was down so I didn't check my statement until I got my new one up and running--Since I didn't order them on the internet but in person over the phone I wonder how they signed me up-I will wait to see if you credit me back--if not what can we do about it? Any suggestions out there? P.S. I never in my life have ever used coupons anyway--THis has to be a scam--and I'm mad as hell--Linda
I ordered flowers online for a funeral. The flowers were discounted and I was insidiously lured into signing up for a 10$ monthly plan to receive the "special" discount. The information was not laid out clearly and I received NO follow up emails confirming my participation in this program. My bank account was debited each month for 9.95$. Regrettably, I did not catch this for 4 months (total of $39.80 was taken from my account), which has taught me to view my bank statement monthly.
Once I called, I was told that I should have read all the fine print. The women, who helped me, named Jody and Catherine, were condescending in their manner and acted as if I was undedicated. I had to call 5 times to get out of the program and was told that I would not be refunded, yet the website states that refunds are possible (100% satisfaction). The whole ordeal was a very poor experience and with so many online competitors - I suggest you look somewhere else when needing flowers etc. Buyer Beware.
When I asked who was the CEO of Blooms Rewards, I was told her name was Kimberly, but even if I wrote, my letter would not be given to her. Please.
I don't even know where to start, but let me tell you I will NEVER be ordering flowers from your company again. I placed an order with Bloomstoday at 12:45pm on 11/20 and as of 11:15am this morning, the local florist you told me would be handling my order, Finishing Touch, had still not received the order. The first time I called your company this morning, after I found out Finishing Touch had not received the order, I was told the order was "probably" placed with another florist and someone from Bloomstoday would be calling me back to let me know the name and number of the florist. Two hours later, after no one had called me back, I called Bloomstoday again, and was told they would check on the order and then email me the name and number of the florist used. Again, I waited and no email, so I called Bloomstoday yet a third time and was told the order had been placed late morning with Finishing Touch, whom I called again and they couldn't even tell me if they had received the order. The 1:00pm expedited delivery time, which I had paid extra for, had long passed. Finally, I got a return call from Finishing Touch telling me the flowers had been delivered, but they could not tell me what time they were delivered. My daughter called me at 5:00pm, thanking me for the flowers and informed me they had been delivered around 3:30pm. I get an email (see below) from Bloomstoday at 5:45pm confirming the delivery. This was over six hours after I had originally started calling to check on the order/delivery.
I saw the flowers my daughter received and they were pretty, but if that was the premium arrangement, I would hate to see the standard. There were maybe 6 - 8 blooms and the whole arrangement was no more than 18 inches tall, including the vase. I was shocked to see how little my $60 was able to purchase. I could have picked up a much nicer arrangement for about $25 from Kroger. I paid a total of $83.97 for a sub-par flower arrangement and terrible customer service.
In today's economy, one would think a non-essential product company, like a florist, would be bending over backwards to give outstanding service, but that is obviously not the case in this case. I expect my fee of $5.99 for expedited delivery be refunded immediately and if I can find a website that rates online florists, trust me, I will be leaving very negative feedback for your company.
I ordered flowers to be sent to my mother and sister who live in usa I like in the uk. I have noticed the strange monthly charge on my credit card and it turns out this company have been charging me $9.95 per month for absolutely nothing. There isw nothing on their order details to say that a one off purchase will accrue a longstanding debt, Carole Charles.
I sent flowers through the internet and did not realize that I was also applying for a charge of $9.95 per...
I was charged $9.95 a month from Blooms Rewards and I don't know why. I just canceled today. I never used their services again and I never would. This is outrageous!
Totally a scam! There are no rewards...just repeated charges of $9.95 per month for nothing.
This hoax should be stopped. I have submitted a complaint to the Better Business Bureau.
I bought flowers from them off their website and for months i was being charged $9.95 a month without...