The complaint has been investigated and resolved to the customer’s satisfaction.
Budget Rental Car gave me a car with 2 rows of seats, then switched me to another different car and consequently created time pressure to reach my next appointment. I noticed a brush on the bumper but it seemed minor and didn't mention anything as it seemed like nothing. When I returned Michael Webster said the bumper was actually damaged and that it was my...
The complaint has been investigated and resolved to the customer’s satisfaction.
Good afternoon,
I have an extended warranty claim in process with the warranty provider, Warrantec on my 2001 isuzu Rodeo and am experiencing very negative and seemingly secretive goings on with these people.
I would like to post a brief summary for your readers, so that others may avoid this, less than scrupulous company.
How should I proceed?
The complaint has been investigated and resolved to the customer’s satisfaction.
The worst system I've ever used. I will make sure I report this to every travel website I use. I found a car two classes better and 25% lower after I booked with Hotwire. Horrible set up that you can't back out or renegotiate your price after booking 3 months in advance thinking you're getting a good deal. NEVER USE HOTWIRE AGAIN and I'll be sure to let...
The complaint has been investigated and resolved to the customer’s satisfaction.
The DHL Express Deliver lost our package containing valuable original documents and does not care of finding it. The worse think is they just offered to resent the package for free, after that silence. Not Funny anymore!
The recipient does not receive package in time, the documents are lost - originals are lost!, the package just gone. They charge us high...
The complaint has been investigated and resolved to the customer’s satisfaction.
There have been times over the years when we have had to downgrade our service due to financial situations. Every time we are in a position to upgrade our service once more, we get smacked with a huge porn charge.
If I was actually renting the movies, I would happily pay for them. However, I, nor anyone else in my household are renting them. I have two...
The complaint has been investigated and resolved to the customer’s satisfaction.
After a less than good experience with my father-in-law's funeral 02-01-2007, my mother-in-law's funeral provided additional bad experiences through the same funeral service provider.
02-01-2007, the guest book was not provided for the visitation, and a last minute "oh my" obtained a few attendees at the graveside service. The "folders" this is the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am currently trying to get advice on my ordeal with my 04 Chrysler extended warranty. I purchased the vehicle new in Feb. 04 with a 5year/ 100, 000 mile warranty My vehicle just turned 70.000 miles. I have been told by the dealer-ship and Chrysler that my warranty runs out June 08, this year. They both tell me that the in-service date is June 03 which i...
The complaint has been investigated and resolved to the customer’s satisfaction.
My company recently changed insurance providers to blue cross and blue shield of michigan.
As requested by blue cross and blue shield I provided all necessary paperwork on time and correct. I assumed that everything was all set and that my family was covered for health care until my wife recently went to the doctor and was told that we were not covered by...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing you to inform of the serious problem with Russian postal system. Starting from September 2007 all Russians face the increasing delays with Express and Priority mail shipments parcels), coming from abroad. After crossing the border, all parcels have to wait for 10 - 14 days before being inspected by the customs. As I am writing these words, the...
The complaint has been investigated and resolved to the customer’s satisfaction.
My main reason for writing this is to warn others to research sales practices of timeshares and to make sure your legal documentation is reviewed by legal councel before signing.
After numerous calls, I went to seminar at Worldmark by Wynham (Trendwest) in Fresno CA. Not going into detail, at my presentation I was verbally lied to almost to the point of...
The complaint has been investigated and resolved to the customer’s satisfaction.
ATT.com promises consumers a DSL modem rebate of $49.99 with purchase of modem with DSL service on their website. This rebate is still offered on att.com to residential customers as of Jan. 2008. However, it is impossible to get the rebate form for the modem.
My first rebate form request was the end of November 2007, just after setting up my DSL line. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
These people are scammers!!!
We caught this dishonest company and their technicians right in the act today. We called in for service and two a&e (Sears) technicians were sent over to check out our kitchenaid model
#kudi01flwh dishwasher that wasn't heating up to dry the dishes.
First thing they did was to test the heating element with a ohm meter and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a houseful of Mohawk carpet from Gary's Carpet in Houston in October 2006. When the sales agent came to see me, I was upfront and honest by letting him know that I needed carpet strong enough that the cat could not pull out any carpet fibers. He informed me that Mohawk carpet was what I needed and that there was no way the cat could ever damage...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a Fixed Top Table Slate Inlay Matte Black Finish e from Ira Wood & Sons, Inc. on 10/8/07 and table arrived to me on 10/18/07 which has some scratches & chip on the table top & chip paint on one leg but they refused to send me a replacement table due to their vendor freight company, OFDL has denied their claim for their reimbursement. Therefore...
The complaint has been investigated and resolved to the customer’s satisfaction.
12:30 pm at the nissan dealer, me and my parter wanted to get a versa they did not have there at the moment. Manager named Frank and sales person named Julian Cortez had toll me that they can get the car from nearest dealer in 30 minutes if we decided to buy it, after we talked about monthly payments(289.00), down payment(1, 500)makind a total of 22, 308.00...
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello,
I am writing to compliant my service with DirecTV. Since I joined 2 weeks ago I have to call customer service 5 tiimes to resolve my issues
First incidence- When I got my service, JADeworld was not included in my service. When I inquired about the service, I was told that it would be 16.99 to add JAdeworld. This price confirmed my decision to join...
The complaint has been investigated and resolved to the customer’s satisfaction.
I saw an advertising from Dishnetwork on American's Top 100 channels for 29.99 per month and decided to sign up online at www.dishnetwork.com . There was a one time fee for 49.99 and there was no contract or committment whatsoever mentioned in the sign up application online. The fee of 44.99 was withdrawn immediately from my bank account.
I called...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a copy of the letter I emailed to the Golds Gym corporate office:
Several weeks ago I received a phone call from Allstate Collections informing me that I owe a sum of $80.00 to Golds Gym. The following day I called the Golds location in question, and spoke to a gentleman named Justin. I explained to Justin that my boyfriend and I opened our...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been having problems with Alice Truman concerning a student loan my daughter fell behind on. Ms. Truman coerced her into signing a contract to pay 50.00 a month to prevent her taxes from being offset. Her taxes are being offset anyway. I am on the account as daughter's representative as she cannot afford a home phone and cannot accept personal call...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have registered for three months of Kim's club, I get a reply and a place to click to enter: there I try the password but the password doesn't work; so I ask for another password, they send one out, I try that one, get in, and am required to change to another password. After the change is accepted, I try again to get on for Podcasts and Message board, and...
The complaint has been investigated and resolved to the customer’s satisfaction.
To Whom It May Concern:
I'm writing to add a complaint regarding the Pet-Go-Round Pet Store in =
Virginia Beach, VA. =20
We purchased a 7 month old cocker spaniel puppy from the store, mostly =
because we felt sorry for him being there, and were afraid he was going =
to be euthanized for being in the pet store too long. We were even =
pressured into...
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Purolator has left an official reply on this complaint.
We have sent a package including a passport by Purolator. They specifically said sending passports is ok, and it was declared on the envelope that it includes a passport.
PUROLATOR simply lost the package. From the tracking system it seems that it never went out of the town, yet they undertook no serious effort to find the package. The case that was opened...
The complaint has been investigated and resolved to the customer’s satisfaction.
I will never ever ever order anything from Viva Terra again. I received a gift item that didn't fit. I wanted to exchange it. I tried emailing customer service, but no one ever replied. I ended up calling. I spoke to a customer service rep who said he'd take care of everything, but I never received the promised faxed address label for the exchange. I called...
The complaint has been investigated and resolved to the customer’s satisfaction.
Would never buy this product ever again!!
We purchased our maytag neptune washer 9700 model and dryer and have had nothing but problems with it. Only 6 months after purchase we noticed the clothes with a moldy odor. We called for service. The repairman came out and blamed it on the types of detergent used (Tide and wisk/downey) and told us that the most he...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased documents necessary for an adoption. The documents were originally sent to us missing key information and had the wrong information in the wrong fields. A correction was sent to us. We made an appointment to meet with the court clerk to file the paperwork. The court clerk took a look at the paperwork and stated it was all wrong. Not only were...