Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Jul 24, 2008
10:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I've always had trouble with WebWatcher. I wanted some software to block ***.It Never worked well and is difficult, also support stinks. I tried an Upgrade for $46.95 and it was a disaster. I called to cancel the same day. Well within their generous 5 day trial. I was told to send trouble ticket and did so twice actually. I have called, E-mailed, chat line...
Jul 24, 2008
10:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We are active military forced to move each 2-3 years- tricked into 5 year deal w/Guardian for security. It's been a 4 1/2 year battle that you can not believe. I've moved 3 times in 4 1/2 years and I'm still fighting to get out of this mess. They will not work with me. Renter in my AZ house wanted to take over service adding 6 months to the time we had...
Jul 24, 2008
10:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Worst customer service I've ever had with any bank. A lot of hidden and unexpected charges and fee. When I close the account, the Branch Manager told me I had to personally go to a bank and close it off. When I brought my balance to $0, she said I could call her the next day and she will close it for me. I called and she was never available (either in...
Jul 24, 2008
9:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Western Career College will take your money and give you discrimination. I am a 4.0 student at this school, have already completed the program and paid $33, 000. The director of the surgical technology program, Karen Shirley has dropped me from the program after graduating with honors. Karen Shirley bases students grades on how she feels about them rather...
Jul 24, 2008
9:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought many items from value city fur. and very not satisfied with my service or my products and the customer service was terrible I wait a year and six months before they came out and fixed my dresser that had been broken for a year and value city kept me the run around to come and fix the dresser my bedroom sets are really bad and I would not ever buy...
Jul 24, 2008
8:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I traveled to Boston to be there for a friend whose daughter was killed by a drunk driver, and the high school was awarding her mother her diploma. On my return flight (#2816) from Milwaukee to Columbus Ohio, I discovered that a brand new bottle of perfume that was in its original box had spilled out all over my clothing, and had saturated the suitcase. I...
Jul 24, 2008
8:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Not but 2 days ago, I bought a DB-30G from ***'s Sporting Goods and It ran perfectly fine the first day but the next, Blue smoke started coming out of the exhaust(burning oil)and the spark plug would be black every time I took it out which was like every 5 minutes, meaning that the oil from the oil tank was leaking into the engine and causing overall ***. I...
Jul 24, 2008
8:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I enrolled in Penn Foster in June of 2008 in their (what I thought was the Certificate Program) Medical Assisting program. I had to e-mail them and ask for my enrollment agreement and when I received it, it stated that I was in the Associates Degree program which ends up being approx $3, 000 more dollars. I e-mailed them and said there must be a mistake and...
Jul 24, 2008
8:28 am UTC
Jul 24, 2008
8:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I are trying to sell our house(built in 1950 needs work) the 1st is with WAMU and they are willing to do a short sale the problem is that Citifinancial will NOT remove the junior lien for $1, 000 (this is all WAMU's investors will allow to give Citi) we have offered to give CITI the junior lien position on a brand new home that we have in...
Jul 24, 2008
8:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Vee Dub Parts Unlimited... P U your engines stink! I bought a 1600 Dual Port Long Block and four of their engines and four months later and $1, 500 in wasted repair labor my Bus is still without a good engine. The engine was put in and taken out many times. Tuned, Oil changed. Metal shavings found in the oil. The engines sat for weeks at a time on the floor...
Jul 24, 2008
7:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Today I had a train ticket for the 8:58 train from Burbank to San Diego. There is no agent at the Burbank station. Someone was hit by a train early in the morning and they could have called or emailed me. They had all the information. Someone was hit by a train in Van Nuys, CA very early that morning and the police kept terminating the service from Burbank...
Jul 24, 2008
7:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
GE Profile Refrigerator Model #PSS26PSWASS
I have had the problem with ice buildup in the back of the vegetable drawer. My fridge was purchased at Lowes. After eight months of complaining, and several visits by GE a technician, they have now done a horrible and ugly job fixing the problem by taping with duct tape, a heater inside the refrigerator!!! When I...
Jul 24, 2008
7:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Tonight was the second time this week that I had to contact the customer service department of the Long Island cable company, Cablevision. I am so very tired of having to wait for the next representative...tonight it was 19 minutes. The other evening it was 29 minutes. Both times, I was helped by one department, but then had to wait again to speak with...
Jul 24, 2008
7:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered some items from Taylor Gifts, and found that they had increased the prices on some items when I received my final charge. I notified them, and requested they reimburse me, to which they agreed. So, I thought this may have been a fluke. No, since I made another purchase today, and found that they did the same thing! The first time, they overcharged...
Jul 24, 2008
7:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought this product and it did not remove the smallest or slightest of scratches from my car. No matter how hard I tried. Do not buy. A big let down and scam. Also spent more than 30 mins in buying process as they tried selling many other products. The quality of the materials are very poor and my husband and I have followed the instructions carefully...
Jul 24, 2008
6:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have two units in my home and I had a mice prob. Well, I plugged in 7/18/08 and 7/23/08 I found a mouse in the house caught on the Tom Cat glue trap. That mouse had ears and this crap doesn’t not work it’s a fake. I want my money back! I paid about $60 bucks for this crap and it doesn’t work. How do they continue business with this type of fraudulent...
Jul 24, 2008
6:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Travelnow.com charged us for a cancellation that they confirmed in an e-mail which had been booked with them three hours prior. We also made a phone call to their customer care number and was told 'not to worry about it' since the booking had been made only hours beforehand. They say they have no record of the call but we have the confirmation number which...
Jul 24, 2008
6:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband had signed up to win a free grill at Home Depot to be given away from Rainsoft if we allowed them to come out and do a water test. I knew they would try to sell us a system, but I thought it would be interesting to see what product that had. I very specifically asked how long the demo would take. The person making the appointment said 45 minute...
Jul 24, 2008
6:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I would have posted this on-line, but I don't know the company address or e-mail address. Please post this for me:
A month or so ago, I received a call from some woman asking me to complete a quick survey about indoor air quality - would I answer a few questions? Sure. However, as soon as she asked me what type of vacuum I had I told her I didn't need a...
The complaint has been investigated and resolved to the customer’s satisfaction.
Blizzard appears to me to be extremely reckless handling and selectively enforcing its rules, EULA, and ToU.
They even violate their OWN rules. I am developing a list of allegations which I believe Blizzard needs to address. In addition, I'm not sure this forced agreement (http://www.worldofwarcraft.com/legal/termsofuse.html)complies in full with...
Jul 24, 2008
6:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a wall oven (an expensive one) from Bray and Scarff. After a few months of (infrequent) use the electronics went haywire. 3 visits from a service rep failed to solve the problem. I was forced to keep calling B&S Customer Svc to tell them the problem was unsolved. They kept requesting to send the same rep back even after he claims he swapped out...
Jul 24, 2008
6:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently ordered Verizon Business DSL for my flower shop in Boston. The first sign of trouble was that I received a bunch of emails requiring me to confirm my order. However, I could not follow the instructions because it required the DSL to first be operational. When I called, I was sent into a customer service loop in which none of the reps I spoke with...
Jul 24, 2008
6:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to the warwick store to purchase a generator, $450.00, and an 8' X 4' trailer, $275.00. I was told they were both out of stock. The generator floor modle was offered to me and I accepted. When I asked for the next model trailer up, $299.00, I was told that was not in stock either. So...I asked for the floor model of the $299.00 trailer and was told...
Jul 24, 2008
6:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I wanted to see the Mediterranean area as a nice second anniversary trip. In the past, we have traveled on land tours and have enjoyed seeing many countries in Europe, Asia, and South America. This time, however, we felt that a cruise would be the best option to see these coastal areas.
Upon arrival in Rome, Italy for our cruise, the problem...