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Valerie

US
Registration date: Apr 03, 2009
719 helpful votes

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
So far this year I have had none of my medical problems taken care of. First I have a thick film forming under 1 of my implants after cataract surgery. Unable to drive at night or read without blocking bad eye. Opthomologist says Freedoms criteria is too high to take care of this now. Hopefully in 3 months I will meet their criteria. I am unable to lift my...
Aug 11, 2008
6:05 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On 11/17/2007, I ordered Toric lenses from LENS.COM - their website states great customer service. In MID DECEMBER, I called because I had not received the contacts or any e-mail or information on the status of my order. When I called, I was told that the Toric lenses take longer - understandable - but they should be done processing by the end of the week...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In this day of technology, where at anytime a customer service desk can be eliminated with a touch screen kiosk, why are the ones who are fortunate enough to have a job so rude? Generally, I am not a person that will call in or write in to a company to complain. However, after a recent experience with american airlines, I felt compelled to do so. I sent off...
Aug 11, 2008
5:43 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought my wife a digital camera to replace the one she had. The previous was bought at this same Best Buy but was ruined accidentally. We did not purchase insurance. The seond time, we again were asked by the sales associate if we wanted insurance. We specifically wanted to know if theinsurance covers all damages. After she convinced us that the insurance...
Aug 11, 2008
5:26 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing this consumer fraud complaint regarding a vehicle I purchased from MIDWEST LUXURY and IMPORT, a.k.a. MCLS. On October 25, 2007 I traded in my BMW 530i and purchased a BMW 645ci. As of January 9th, 2008 I have not received the title for the 645ci (it will be 4 months January 25). When I contacted the Dealership they screen all incoming phone...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Received a post card thinking it was from Delta Airlines. Went to seminar, and bought a travel membership Sept. 14, 2007. Tried to use service Sept. 27, 2007. Didn't get any communication until Oct. 3, 2007. Since we had trouble right off the bat, we asked for our money back. But, we had been told at signup not to try to use membership until seven days had...
Aug 11, 2008
5:13 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The baggage department staff continually repeated to us that they were doing everything possible to retrieve our luggage. 2 and a half weeks later they still don't know where one of the bags is. The first bag turned up in an Aer Lingus van while one of the staff members was telling me they still didn't know where the bags where on the phone. It's been 2 and...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We were booked on the SAA 424 flight from Port Elizabeth to Johannesburg then on KLM 592 to Amsterdam and Aer Lingus 605 to Dublin. The thing that wrecked the end of our holiday was the disappearance of our bags. We made the mistake of putting our bags straight through to Dublin rather than take them off in Johannesburg to put them on the KLM flight to...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
About a month ago I signed up for DSL since I had been so pleased with your dial-up service in the past. I was super excited when I received my DSL Kit and couldn't wait to get it hooked up. However, once I got it hooked up I found that I didn't have a DSL signal. I called Tech Support Three time before I got a hold of someone I could marginally...
Aug 11, 2008
4:39 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This is regarding the EEOC Cleveland Field Office�s inability to investigate a claim properly and do the job of actually looking out for people like me that were blatantly discriminated against. Here's a recap; I told my employer Bob Fisher I was pregnant in July 06, whereby he told me I was a pain in the neck and that he already took a risk hiring...
Aug 11, 2008
4:37 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CompleteHome and Orchard Bank together are engaging in extremely misleading and false advertising. I received a "live check" from "Orchard Bank" (nothing on the exterior about CompleteHome or any other company). I opened the check ($5.00) and, again, saw Orchard Bank and nothing in large or regular print about CompleteHome. So, thinking I was receiving an...
Aug 11, 2008
4:31 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order on 1/7/08 for delivery on 1/8/08 based on their website's promise of same-day or next-day delivery. I received a confirmation at the time of order and I received a confirmation e-mail the day of delivery. Then I got a call on 1/9/08 to say they hadn't made my delivery.
Aug 11, 2008
4:28 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was employed at Premier Toyota of Amherst Ohio Feb 06-Aug 06 after. The dealership didn't open till May of that year but I was there before opening with a select few new employees to get it ready for opening. I worked there for over 24 weeks before I found out I was pregnant and it was high risk. I was put on maternity leave by my doctor with a note of...
Aug 11, 2008
4:26 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We ordered a Eurocave 500 at the beginning of November. Was not told it was a 2 piece cooler and it is pictured as one. When Home Direct (a whole other problem) finally delivered them - one of the doors was messed up. Emailed and called about the problem. they were very nice on the phone - I emailed a picture to describe the problem. No response. No...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
SikaBond T55 required Trowels do not exist. I had to purchase SikaBond T55 glue because it was required for the Bruce wood floor I was installing. It turns out the recommended trowel does not exists so the warranty does not have to be honored by any of the manufactures. Interesting scam. So because of this, if something goes wrong BruceAnderson Sika have...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a real vw lover until I got my own brand new polo. I got my vw polo in december 6th of 2006 as brand new with chasis number as wvwzzz9nz7y082612. After the end of second month problems started to occur. Some noises under the car rised. I take my car to dogus oto in turkey which is the dealer of vw. Dogus oto told me that the sound was very normal and...
Aug 11, 2008
4:14 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Biblesoft's PC Study Bible 5 is very buggy and frustrating to use. (I have the Professional version 5.0e.) It freezes at times, has access violations and crashes, looses "focus" that is, you can be at one location in the Bible and when you select another Commentary, instead of keeping at the same location for the new Commentary, it freezes all too often and...
Aug 11, 2008
3:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Maytag washer, model# sav515daww crapped out on me after just 4 years, paying $500, less a $30 scratch fee. After checking out this washer online, I found out that many people had the same problem with the boot having to be replaced. We had waived our warranty because of the scratch but others had tried to get theirs repaired by repairmen only to get the...
Aug 11, 2008
3:17 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I deposited a check into my account from American General Finance for 3500.04 on 8/6/08. According to my online banking the funds were to be made available to me 8/8/08. On 8/8/08 the 3500.04 showed up in my account and my direct deposit paycheck of $885. I made a few online bill pays. One for 2000.00 to credit card and 100.00 to another card and 80.00 to...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have also received a summons from the local sheriff's office stating I am being sued by Midland Funding. Since I have been doing some research, I learned that they have bought my account from someone else. I got a copy of my credit report trying to see if I could figure out the original creditor is. I found two accounts on my report for the same exact...
Aug 11, 2008
3:09 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I first ordered the service before moving to the property I purchased and things only got much worse. When the problems began, I had a modem for their high speed Internet service, that would go out and yet the lights would work as if it were online. I called the 800 number several times and tech support were able to find the problems using their diagnostic...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to Aamco figuring that of all the little shops I hadn't heard of, when it came to my car, I would go to a REPUTABLE place. I went to Aamco to have some coolant lines replaced. I had a temporary fitting of rubber hose fitted into a flared brass fitting when I went in. I needed it replaced w/ a new line OR to have some new lines bent into shape and...
Aug 11, 2008
3:02 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Carnival Cruise Lines Logo Replied
Carnival Cruise Lines has left an official reply on this complaint.
I just got back from my 8th cruise with Carnival. This one was on the Carnival Valor out of Miami. I had some bad experiences starting 3 cruises ago but chalked it up to 'Well, every vacation can't be perfect'. Now though the pattern can't help but be clear. Customer service at 1-800-CARNIVAL tends to be quite snotty. (Yes, there were some wonderful people...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The following is a review and summary of my experiences purchasing from Ebay Seller Tarasevich5gsh - aka Kingston Traders of West Kingston, Rhode Island. I purchased a piece of Roseville pottery from this Seller that was descibed as follows in his listing: "A 10 1/2" tall Roseville art pottery ewer that is signed on the bottom Roseville USA 20-10. the only...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Like many other people posting complaints here, my son has been unable to access one of his webkinz rooms. He has several and all seem to work except this one. We simply cannot access this room. The computer freezes each time we try. We have to log out and back in to play. I've contacted customer service three times over 3 weeks. I've received automated...