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Valerie

US
Registration date: Apr 03, 2009
719 helpful votes

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
He may butcher your nose just like he did to my dear friend just like that. My friend even had an initial consultation with him. Telling her she will only have a small scar without even examining her nose at close range. Because my friend is afraid to lose her authorization from the insurance that�s why she hurried up to have a mohs surgery with Dr. Haye...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Early yesterday morning I ordered $3, 560.00+ worth of merchandise from www.newegg.com. My order was placed within plenty of time to meet their "same day processing" deadline of noon PST. I paid for the order, went through Verified by Visa, got a call from my bank confirming the charges, and even got a call from Newegg confirming the charge as valid. All...
Aug 26, 2008
9:05 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I had been a US Bank customer for 3 years (until yesterday!) and after fighting with them for over a month, I am no longer with them. In July, I went to the ATM only to be told my card had expired, but I had never received a new one in the mail. The teller in the bank ordered me a new one and when I got it, I activated it over the phone and set my pin. On...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I was employed as a nurse at this facility for approximately 18 months, and endured intimidation by management, underpayment of benefits, and outright favoritism in many instances. I complained to Human Resources, and the manager that I was complaining against all of a sudden started to harass me publicly and privately. I quit in order to retain my dignity...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a cell phone from 'Virgin mobile USA' and I choose the '18�¢ TALK' as TALK PLAN. in this plan there is no charge for incoming calls. After one month later I recognize that they are charging me for every thing even for incoming calls.Now, I am afraid to open the light on my cell phone, because Virgin Mobile may charge me for that. I have tried to...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Attempted to order high-speed internet through charter.com, but was unable to do so. Called 1-866-731-5420 at noon Pacific Time and was transferred from sales (Sundown) to tech support (Jack). Tech support informed me that their site is malfunctioning, and that sales can help me place my order. Tech support transferred me to sales but I was placed on hold...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Over the course of a year or so, I have three or four pairs of Jeans from Old Navy. Of the ones I've bought, 2 of them, within a month of wearing, started to pull apart at the front seam (underneath the zipper). It was not from wear and tear--it just started to come apart, like the fabric wasn't strongly woven enough to stay together. And the longer I wore...
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The complaint has been investigated and resolved to the customer’s satisfaction.
My mother flew into New York from England yesterday. From there, she was to take a US Airways flight to Indianapolis, arriving at 7:30 pm. Her flight was cancelled due to "weather", which must have meant a future forecast, because at the time there were no issues in either NY or Indy. They changed her to a flight to Pittsburgh instead. She was bumped from...
Aug 26, 2008
8:28 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
subject: complaint about customer satisfaction guaranteed We have bought a 2007 Honda Odyssey Van on Saturday October 06, 2007 at Auto-West Honda Dealer, in Fremont California. Vehicle Condition: Opened Hood Dead Battery Body covered with Dust Mile aged at 148 miles Located in front of Auto Service Shop We were told that The hood had been opened...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased some Debbie Travis bowls at Canadian Tire in St. Albert, Alberta, Canada. I ensured that I read all the labels to confirm these bowls were dishwasher and microwave safe. After washing the bowls in the dishwasher, I noticed cracking between the bowl surface and the exterior clear finish. I emailled Debbie Travis (which was almost impossible) and...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I received such rude and incompetent service at Stein Optical by the staff and management(one Erica Zimmerman and Elise)it could go down in legend.I came into the store after received message on my voice mail stating my eyeware was ready for pickup. Upon arrival I stated why I was there and was promptly told my package was missing. I asked if she would...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I always order my egg whites cooked. This restaurant seems to not be able to do that on a very consistent basis. The State Health Department requires them to make a posting on their menu to the effect that "undercooked eggs are a potential health hazard". Runny egg whites on my plate are unsightly, unappetizing, potentially unhealthy and just plain...
Aug 26, 2008
7:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My phone has been giving me trouble since I've been with AT&T and the service is horrible. I first went into a store to "purchase" another phone. I wanted a refurb but the store clerk said I would have to go online for that. I went online and there the option to buy another phone kept going around in circles. Later that night I called AT&T and none new how...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was refused service today after being a patient for over 2 yrs because I complained to the manager all the issues I've been having with their facility. Jocelyn, (the regional manager of Pinole Dental in Pinole CA 94564) embarrassed me and had me crying in front of all of the patients and her staff, I missed my appt. because I wanted to talk to her and she...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My battery needed replacement so I trusted this place to take good care of me since I live in the neighborhood. The manager suggested the best, Ultima battery, supposedly a 5 year battery. I sprung for the $244 battery. Yes, that is right... $244! Five days later the battery was dead in my garage. The tow truck guy told me it was the battery. I called...
Aug 26, 2008
1:52 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased avast spyware on two occassions i did not receive. I contacted avast by email said they said they had no record of it. I looked at bank records and the first time there was no payment taken from account. The second time there was twice the amount taken. Is this ripoff or is this a pirate!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was charged $9.95 a month from Blooms Rewards and I don't know why. I just canceled today. I never used their services again and I never would. This is outrageous!
Aug 26, 2008
1:41 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I opened a DHL account this year. A sales rep called to welcome me aboard. I shipped many items with them with no problems. I shipped a car seat in April 2008. I have shipped two or three before that. The DHL calculator showed about $64.00, with is about average for a box of 48 lbs. So I sent the invoice to the buyer (ebay sale) and then made a pick-up...
Aug 26, 2008
1:38 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up to be an independent consultant in august 2007. However, after a few weeks I decided it was not for me since no one I knew was interested in buying. When I contacted customer care to ask about a refund of my sales kit, I was informed that the company does not refund the purchase of the sales kit! However, per the consultant agreement, 'if I...
Aug 25, 2008
10:56 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I want to share my worst flight experience ever with you.for more then 10 years I travel world because of my job .On 19 th december we take Lufthansa 13.55 pm flight from Istanbul to Frankfurt�then connecting flight to New York at 17.00 pm.From beginning I was concerned about 1 hour transfer time (the flight schedule was arranged by local Lufthansa...
Aug 25, 2008
10:44 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Letter sent to Telstra follows: "After a period of rather intense lobbying from Telstra with regard to switching over to the Next G network from the CDMA system, I recently changed over while I was visiting Geraldton. I was advised that the Samsung A412 was the correct phone for use in regional areas and as my home base is 4 kilometres south of...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought RX 8 in 2004 with 17, 000 miles and till now car went at least 3 times for gear problem. I still have warranty of 15, 000 miles left and have gear problem and they refuse to fix it for no good reasons, they are saying it is my duty get it fix and I cannot understand how it is my duty to fix, can somebody can explain ? Not only that I had taken for...
Aug 25, 2008
10:31 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This is at least the seventh time that I have gotten a hamburger from a Sonic where the bleeping staff interpret no mayo, no mustard as giving me just a bleeping slab of meat and the roll - no lettuce, no onion, no tomato, nothing but the frigin meat and bread. I am never going to order at Sonic again because the service is awful.
Aug 25, 2008
10:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
3 refigerators to get one that works, last all my food in the process. Plus time off from work to accept delivery each time. Then I sent in my delivery refund for $75 which was refused because the refrig number did not match (of course not it was the 3rd refrig) After a 1/2 day on the phone, several calls and finally talking to manager, refund is granted. I...
Aug 25, 2008
9:57 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a pool cover for a rental home in Colorado a couple of years ago.My tennants said the poolcover was inverted, as I was not living in the house I never really opened it up. After close inspection I noticed it was inverted so I called Judy and tried to resolve this issue but now they want me to pay them to correct their mistake. The cover cost...