Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
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3951
Valerie’s complaints
Aug 08, 2008
5:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The DHL Express Deliver lost our package containing valuable original documents and does not care of finding it. The worse think is they just offered to resent the package for free, after that silence. Not Funny anymore!
The recipient does not receive package in time, the documents are lost - originals are lost!, the package just gone. They charge us high...
Aug 08, 2008
5:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
There have been times over the years when we have had to downgrade our service due to financial situations. Every time we are in a position to upgrade our service once more, we get smacked with a huge porn charge.
If I was actually renting the movies, I would happily pay for them. However, I, nor anyone else in my household are renting them. I have two...
Aug 08, 2008
5:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After a less than good experience with my father-in-law's funeral 02-01-2007, my mother-in-law's funeral provided additional bad experiences through the same funeral service provider.
02-01-2007, the guest book was not provided for the visitation, and a last minute "oh my" obtained a few attendees at the graveside service. The "folders" this is the...
Aug 08, 2008
5:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am currently trying to get advice on my ordeal with my 04 Chrysler extended warranty. I purchased the vehicle new in Feb. 04 with a 5year/ 100, 000 mile warranty My vehicle just turned 70.000 miles. I have been told by the dealer-ship and Chrysler that my warranty runs out June 08, this year. They both tell me that the in-service date is June 03 which i...
The complaint has been investigated and resolved to the customer’s satisfaction.
My company recently changed insurance providers to blue cross and blue shield of michigan.
As requested by blue cross and blue shield I provided all necessary paperwork on time and correct. I assumed that everything was all set and that my family was covered for health care until my wife recently went to the doctor and was told that we were not covered by...
Aug 08, 2008
5:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My main reason for writing this is to warn others to research sales practices of timeshares and to make sure your legal documentation is reviewed by legal councel before signing.
After numerous calls, I went to seminar at Worldmark by Wynham (Trendwest) in Fresno CA. Not going into detail, at my presentation I was verbally lied to almost to the point of...
Aug 08, 2008
5:05 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
ATT.com promises consumers a DSL modem rebate of $49.99 with purchase of modem with DSL service on their website. This rebate is still offered on att.com to residential customers as of Jan. 2008. However, it is impossible to get the rebate form for the modem.
My first rebate form request was the end of November 2007, just after setting up my DSL line. I...
Aug 08, 2008
4:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
These people are scammers!!!
We caught this dishonest company and their technicians right in the act today. We called in for service and two a&e (Sears) technicians were sent over to check out our kitchenaid model
#kudi01flwh dishwasher that wasn't heating up to dry the dishes.
First thing they did was to test the heating element with a ohm meter and...
Aug 08, 2008
4:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a houseful of Mohawk carpet from Gary's Carpet in Houston in October 2006. When the sales agent came to see me, I was upfront and honest by letting him know that I needed carpet strong enough that the cat could not pull out any carpet fibers. He informed me that Mohawk carpet was what I needed and that there was no way the cat could ever damage...
Aug 08, 2008
4:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
12:30 pm at the nissan dealer, me and my parter wanted to get a versa they did not have there at the moment. Manager named Frank and sales person named Julian Cortez had toll me that they can get the car from nearest dealer in 30 minutes if we decided to buy it, after we talked about monthly payments(289.00), down payment(1, 500)makind a total of 22, 308.00...
Aug 08, 2008
4:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello,
I am writing to compliant my service with DirecTV. Since I joined 2 weeks ago I have to call customer service 5 tiimes to resolve my issues
First incidence- When I got my service, JADeworld was not included in my service. When I inquired about the service, I was told that it would be 16.99 to add JAdeworld. This price confirmed my decision to join...
Aug 08, 2008
4:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I saw an advertising from Dishnetwork on American's Top 100 channels for 29.99 per month and decided to sign up online at www.dishnetwork.com . There was a one time fee for 49.99 and there was no contract or committment whatsoever mentioned in the sign up application online. The fee of 44.99 was withdrawn immediately from my bank account.
I called...
Aug 08, 2008
4:18 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a copy of the letter I emailed to the Golds Gym corporate office:
Several weeks ago I received a phone call from Allstate Collections informing me that I owe a sum of $80.00 to Golds Gym. The following day I called the Golds location in question, and spoke to a gentleman named Justin. I explained to Justin that my boyfriend and I opened our...
Aug 08, 2008
4:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been having problems with Alice Truman concerning a student loan my daughter fell behind on. Ms. Truman coerced her into signing a contract to pay 50.00 a month to prevent her taxes from being offset. Her taxes are being offset anyway. I am on the account as daughter's representative as she cannot afford a home phone and cannot accept personal call...
Aug 08, 2008
4:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have registered for three months of Kim's club, I get a reply and a place to click to enter: there I try the password but the password doesn't work; so I ask for another password, they send one out, I try that one, get in, and am required to change to another password. After the change is accepted, I try again to get on for Podcasts and Message board, and...
Aug 08, 2008
3:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
To Whom It May Concern:
I'm writing to add a complaint regarding the Pet-Go-Round Pet Store in =
Virginia Beach, VA. =20
We purchased a 7 month old cocker spaniel puppy from the store, mostly =
because we felt sorry for him being there, and were afraid he was going =
to be euthanized for being in the pet store too long. We were even =
pressured into...
Aug 08, 2008
3:17 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Purolator has left an official reply on this complaint.
We have sent a package including a passport by Purolator. They specifically said sending passports is ok, and it was declared on the envelope that it includes a passport.
PUROLATOR simply lost the package. From the tracking system it seems that it never went out of the town, yet they undertook no serious effort to find the package. The case that was opened...
Aug 08, 2008
2:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I will never ever ever order anything from Viva Terra again. I received a gift item that didn't fit. I wanted to exchange it. I tried emailing customer service, but no one ever replied. I ended up calling. I spoke to a customer service rep who said he'd take care of everything, but I never received the promised faxed address label for the exchange. I called...
Aug 08, 2008
2:23 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Would never buy this product ever again!!
We purchased our maytag neptune washer 9700 model and dryer and have had nothing but problems with it. Only 6 months after purchase we noticed the clothes with a moldy odor. We called for service. The repairman came out and blamed it on the types of detergent used (Tide and wisk/downey) and told us that the most he...
Aug 08, 2008
1:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased documents necessary for an adoption. The documents were originally sent to us missing key information and had the wrong information in the wrong fields. A correction was sent to us. We made an appointment to meet with the court clerk to file the paperwork. The court clerk took a look at the paperwork and stated it was all wrong. Not only were...
Aug 08, 2008
1:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Where do we begin? For starters we had our mortgage through Citifinancial several years ago and didn't like the way they did business (mostly customer service problems) so we moved it to another company. But Citifinancial bought out the company we had moved to so we ended up being forced to do business with them again even though it was against our...
Aug 07, 2008
2:57 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a book from Wm Burgett Books & Collectibles through Barnesandnoble.com that was listed as NEW. When I received the book, the cover was torn, pages were missing and the spine was broken. I called the owner Bill Burgett to complain and he refused to refund my money and told me that he was not obliged to under the terms of the barnesandnoble.com...
Aug 07, 2008
2:32 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On Sunday December 23, 2007 my family and I had lunch at Ruby Tuesday Restaurant. When the waitress brought the food out, she carelessly spilled gravy on the $3, 000 coat that I was wearing, and thus completely damaged it. The waitress did not apologize or show any concern. We promptly called the manager (Mike) who simply provided a business card and...
Aug 07, 2008
2:30 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am still receiving calls from Dell Finance group asking for someone named "Marleen". I have now received 14 calls and spoken to six different people. I have told each of them that they have the wrong number, yet they continue to call. They have apologized and said they will remove my number from the list, this hasn't happened. If I tell them once they...
Aug 07, 2008
2:26 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I wanted to comment on the Corinth Sears since Danny and Linda Woodruff have taken over this store it has gone to hell in a handbasket. This store used to be a great place to shop in Corinth. In fact Many times my wife and I were looking at something at either the Memphis Sears or the Tupelo Sears before purchasing it we would check to see if we could get...