The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing regarding a dispute I am having with store number 9550 at 524 S. College Road in Wilmington, NC 28403. I purchased a two-piece sectional sofa from this store on 7/16/2017. I had browsed the store a few times and had mentioned to one of the female salespersons, on this particular day, that I was moving soon and was in the market for some...
The complaint has been investigated and resolved to the customer’s satisfaction.
WageWorks for two years in a row has received a faxed claim from me on 3/31 but claimed it was illegible. 3/31 is the last date you can submit a claim from the previous year. So, they wait a month and then send a letter saying that the claim was illegible, and to re-send it. So, I immediately re-send, but then, of course, they say that the claim is too...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a roundtrip ticket from Chicago to Mumbai (India) via Amsterdam for Feb 12 2008. I missed my first flight from Chicago to Amsterdam due to a snowstorm in Chicago and traffic backups. So I spoke to the manager at Chicago. He informed me that for a $200 charge, I could use the ticket to fly from Chicago to Mumbai later. I bought a one way ticket on...
The complaint has been investigated and resolved to the customer’s satisfaction.
Here's a quick summary of my long running issue with Discount Mugs. The bottom line is I ordered merchandise, it was grossly defective. I jumped through hoops to get them to redo it. They re-did the order, it came back grossly defective. They have since then outright refused to call me to work through a resolution. I have placed over ten calls regarding...
The complaint has been investigated and resolved to the customer’s satisfaction.
I just wanted to voice my outrage about Southwest airlines and the fact that they did not protect my grandchildren when they were flying with them.
My grandchildren were flying Southwest airlines, Flight 3938 from San Diego to Denver on 8/1. We requested them to be unaccompanied minors, but southwest said no as my oldest Granddaughter is 16, the other two...
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for Cox about 4 months ago for the bundle pack (phone, internet, and cable). Shortly after I noticed my bill getting higher and higher each month, my boyfriend and I decided to just cancel. We tried calling customer service to ask them why our bill was so high because we didn't use the phone, and we rarely purchased movies. We had all kinds of...
The complaint has been investigated and resolved to the customer’s satisfaction.
I used to work for this company, but i'm tired I don't care any more, like they don't care about us, the general manager, daniel silva, hass been acused of sexual arrestment, corruption, racism against latin people, humiliation against to employes and many many more his partners, mike perry installation manager, and gina lampone office manager, we call (the...
The complaint has been investigated and resolved to the customer’s satisfaction.
After reading the responses to customer complaints by Tel3, I just had to make my voice heard. Tel3 is not a reliable company. As much as they might repsond and say "contact us", "speak to a manager" etc. etc. they continue to have unreliable service. First, call quality on my calls to Colombia are horrible. My girlfriend cannot hear me and I cannot hear...
The complaint has been investigated and resolved to the customer’s satisfaction.
H and R Block made a income tax mistake on my 2006 taxes and now I owe over 4, 000 dollars in back taxes! The mistake was made when the preparer didn't look at all the income paperwork that we had turned in to them. H and R Block dragged there feet and finally agreed to pay the penalty and refund the tax prep for that year. But we are now left with the back...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is a rip off. I submitted a newsletter to them for publishing and paid for the service. When I clicked 'send' a message returned stating that it will be reviewed by staff member. It remained in waiting status for 3 days and then I tried contacting them first via their form and then by email. I waited a week and got no reply. I tried calling...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a Nikon D40x earlier this year from Ritz. Ritz will try to charge you $114 to send a lens to Nikon if anything goes wrong and you did not buy the extended warranty. Even when you tell them your product is covered by a manufacturer's warranty, they will argue and tell you it's not since you did not purchase the extended warranty.
I called Nikon...
The complaint has been investigated and resolved to the customer’s satisfaction.
The long and short of it is that I believe Cottman Transmission tried to rip me off by having me agree to a complete transmission replacement when all that was needed was a fluid change/transmission service. I was driving along when my car started having some driving issues and the light came on. I pulled over, turned off the car and restarted it without...
The complaint has been investigated and resolved to the customer’s satisfaction.
After shopping and leaving Children's Place in the same shopping center, I proceeded to continue shopping at Gymboree. While there, my toddler was in an urgent need to use their facilities. Unfortunately they did not allow her to use it, so she soiled her panties.While at Children's Place she had already used the facilities without any problems.She wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
I started my classes at Chubb in August 2007. I came into a class with one teacher, who was very friendly and helpful, but not very organized. They soon divided the class time between two teachers with two very different teaching techniques, clashing horribly, and they themselves did not get along well either. The second teacher seemed to be on the ball...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been 100% Permanently Disabled since 1995 and incapable of ever returning to work in my career field since 1993. As such I live on Social Security Disability, SSI, and Food Stamps. My monthly income is less than 1/4 of the national poverty level. My experience with The Bryman School began in late 2004 and was forced to withdraw due to medical...
The complaint has been investigated and resolved to the customer’s satisfaction.
I saw a 2005 Corolla listed for $3500 on Autotrader. I thought it was probably too good to be true, but e-mailed the seller out of curiosity. This car that was originally listed as being located only 10 miles or so away from where I live in Ohio was now located in Texas according to 'Greg'. How convenient... he said he had just moved. He also told me we'd...
The complaint has been investigated and resolved to the customer’s satisfaction.
Local furniture store in Rutherford, NJ is nothing but a pain in the neck. Back in April 2008, my husband and I brought a dinette set. Upon delivery, to our surprise, two chairs were a different color than the rest of the set. We were told that they were temporary replacements as the other chairs were being ordered and shipped. Once they would have received...
The complaint has been investigated and resolved to the customer’s satisfaction.
My son, an 18 year old 2008 high school honor graduate, has always wanted an Alienware computer since one of his friends got one. He spent ALL of his graduation money by paying us so he could use our credit card, though we were very hesitant for him to pay so much for a computer... 'extreme performance' or not. He ordered it at the end of July before we...
The complaint has been investigated and resolved to the customer’s satisfaction.
Through an owner referral, i rented a weekend at Westgate Resorts Orlando. However, I changed my mind after receiving a better deal through the Armed Forces Vacation Club. I called Westgate to cancel. They told me I had 14 days to cancel from the date I paid for the vacation to get a refund. It had been about 8 weeks. I never received any notices on the...
The complaint has been investigated and resolved to the customer’s satisfaction.
On several occasions I drove 45 min to Restoration Hardware in King of Prussia and was given the wrong merchandise. Not only did I waste time returning the merchandise but also gas. Just last week I purchased bronze loop rings for my curtains and noticed that antique brass rings were in the package. When I called the manager, she made arrangements for UPS...
The complaint has been investigated and resolved to the customer’s satisfaction.
Derek is the service manager there. I really really have no idea what-so-ever how he became a manager of any store. The level of service I got from him today was the worst i've gotten from anyone before - cashier, grocery bagger, waiter/waitress, etc. I've never been mistreated that way before.
Lou that works there teamed up with derek to scorn me in front...
The complaint has been investigated and resolved to the customer’s satisfaction.
Dave & Busters staff verbally and pysically assulted me during my visit there. I have been there many times before but never have I been so humiliated. Never visit this place!
The complaint has been investigated and resolved to the customer’s satisfaction.
The Dell Computer Corporation Company is calling my home, everyday, including Saturdays and Sundays. The calls start at 9:00 am and end before 9:00 pm. I find it very annoying and I am surprise at why this is happening as I am listed on the Do Not Call List. Can anybody do something about these harassing calls to my home? Please make them stop.
The complaint has been investigated and resolved to the customer’s satisfaction.
Son ordered 5 parts for his car. when shipment arrived, header panel ($123.21) was damaged and unusable. Called cust. serv. immediately. told me to take pix and send via email which i did immediately. was told to wait 45 days for a response they would contact me. 45 days came and went with no response. called back to inquire on status of issue. no record of...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I purchased a Ashley living room set as well as 2 other rooms of furniture in April of 2006. We have had nothing but problems with almost every piece of that furniture.
I am writing today to complain about the Ashley living room set. Back in July of 2006 the Sofa that is part of that set broke. We called Kanes and they came out and "fixed it...
