The complaint has been investigated and resolved to the customer’s satisfaction.
I have subscribed the Insurance through Chase Bank USA, N.A. in 2004. Couple of months ago my family in an accident was rear ended by a semi-tractor trailer and everybody got hurt. This insurance supposed to cover my family leave benefits, medical bills and more. Actually, they are giving me run-around, first they lost the application, and then they could...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a living room suit and flat screen TV from Aarons. The delivered the first set (not in the time window promised) and a huge cut was across the back of the sofa. We pointed out to store. Another set was sent to us, five sets later all having the same problem we asked to go to another set. We also asked that they credit us what we had paid toward...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a sofa from Pottery Barn in June of this year. It arrived in July with the wrong slip cover. I was told that the correct slip cover would arrive in about 3 weeks that never happened. It is almost September and still no slip cover. I call the design studio every two days and I have spoken with fifteen different customer service rep. They do very...
The complaint has been investigated and resolved to the customer’s satisfaction.
I too was impressed with the advertisements for Empire carpet and flooring. I finally decided to give it a try and called them for the free in home estimate. I have to say that the sales man was prompt and courteous. He did measure all my rooms and spend a good amount of time showing me samples of carpet in his mid range. I personally didn't think the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ryan Homes a Name You Cannot trust! For far too long I have waited in the wings while my Significant Other, has posted technical details of our Builder’s defect, a home built by Ryan homes. I have never stepped up to the limelight to expose the emotional devastations of what living through this is like.
I thought it would consume me, but watching Ryan...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a back operation on 04/29/08. I have paid for long term disability for CIGNa Insurance for 7 years.
The normal recovery time for the procedure I had is
3 to 6 months. Cigna thought I should have been back to work in 2 weeks. This is totally insane.
I have as yet not been paid and am at the end of my rope as I have lost the job I had. I have filed...
The complaint has been investigated and resolved to the customer’s satisfaction.
On July 5th, we had salesmen at our home to consider buying a pool. After 4 hours of deal making we had signed up and put a deposit on a $22, 000 pool that was promised to be installed in 2wks. The very next morning, I called to cancel the order. The customer service rep. Told me he would send my deposit back to me and there wouldn't be any problems. 4wk...
The complaint has been investigated and resolved to the customer’s satisfaction.
Shopping Essentials is a scam that attaches to other purchases. If you do not actively cancel they will charge your credit card indefinitely. I purchased a gift certificate from Restarants.com and Shopping Essentials started charging me $14.95 a month for 4 months. I assumed that it was something that my husband purchased, but once I noticed that the charge...
The complaint has been investigated and resolved to the customer’s satisfaction.
Man, what happened to Popeye's Chicken?! I stopped in the Amarillo TX. T.A. truck stop for a break on an 1100 mile trip. We don't have a Popeye's near us in N.M. so, it's always, well it used to be, a real treat to run up on a Popeye’s while on the road. After eating at Popeye's for 20 some years I was pissed off for the first time.
My main *** is the size...
The complaint has been investigated and resolved to the customer’s satisfaction.
Just shameful from front to back.
The order was ok and on time, Home Depot was even great in the kitchen design. But shame on them for recommending Thomasville.
These cabinets are low quality and the paint chips off at a whiff of wind. In addition the hinges are now failing regularly and getting someone over here has been impossible.
Not sure where to go...
The complaint has been investigated and resolved to the customer’s satisfaction.
I too have been victimized by Wachovia's devious method of posting the largest amount before the smaller transaction amount. Wachovia's excuse is always that the larger transaction amount could be your mortgage or car payment and the importance of those payments justify this backwards policy. In reality we all know the reason for this policy. It is to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I lost my job and fell behind for a while. We did everything ASC asked of us, made all our payments so we could modify our loan. During this time, we received a letter stating ASC would freeze our interest rate to 7% because of the economy. We finally get our loan modification paperwork, and the interest rate is higher than our original fixed rate, plus our...
The complaint has been investigated and resolved to the customer’s satisfaction.
I made a phone call to Durham (919 682 3XX0) at Los Angles airport on Aug 21st 2008 when I do transfer to Durham. I used my credit card to pay the cost of phone call on a pay phone located near McDonald, close to Boarding Gate 54.
I dialed the number first, and I was told that this call will cost USD$1 / per 4 minutes (machine synthesized language). Then I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Through my bank, Huntington National Bank, I applied for a Master Card. FIA processed the application, turned me down and still has not sent a decline letter.
What they did do was illegally send the letter to an address I had more than ten years ago and no longer use! FIA claims the address was on the hand-written application. WRONG! The app was generated...
The complaint has been investigated and resolved to the customer’s satisfaction.
On Aug 15th, I purchased a $50 AMEX gift card for a friend as a gift. I later on find out that the card had a zero balance. I called the VONS corporate office & they agreed to replace the card. I picked up the replacement card and later on find out that the replacement card also had a zero balance! I called once again and they apologized & agreed to replace...
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked for Lending.com and saw so many people get fired. I know how to kiss up, so I stayed around for a while...before I got fired. I have heard some really bad stories about Credit Solutions from some of the people that transferred from there. I heard they were very unethical. I give them credit in knowing how to set up a company and gaining people...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been using Riddex for a few months. I thought the problem would end but instead it got WORSE.
I live on the top floor of my building and ever since I got the Riddex, I see an increasing number of rodents in my apt. The product doesn't work, it was a waste of money. Only thing I got out of it was a nightlight and a house full of mouse and roache...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had order a body shaper, never ever received it ...it order it in either June or July and got billed for it!!! But my price was 79.95!!I will really like you hear from you guys and let me know if I could possibly have a refund or send my product!!! I would really like to have it in my hands. I don’t know the exact date but will look for my bank statement. Thank you very much and have a nice day or night...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a disablity that means that I require a certain type of alocated seat on an aircraft. A GP has provided me with a letter stating that I do require a special type of seat ( due to an awful case of Claustrophobia)
Despite calling BA 4 times over 5 weeks prior to my flight to Mexico (11 hours) to pre-book my seat I was told I could only do so 72 hour...
The complaint has been investigated and resolved to the customer’s satisfaction.
On approximately July 31, I engaged All My Sons Moving & Storage (4330 E. 48th Ave., Unit B, Denver CO 80216) by phone (via an Internet inquiry) to move my belonging from 1120 Antelope Drive West in Bennett, CO 80102 to a home located approximately 2 blocks away at 983 Pinehurst Court, Bennett, CO 80102 at 8:00 on Aug. 4, 2008. After a series of question...
The complaint has been investigated and resolved to the customer’s satisfaction.
Rcv'd phone call alerting to fraud activity on my CAPITOL ONE credit card - when contacted c/s serv was constantly transfered around reps would not give me any info unless I went personally to my bank for verification of my identity - next business day went personally to my bank & contacted c/s serv once again was transfered around & each time was asked...
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an online order for a TV on July 7th. The receipt indicated that the TV would be available for pick up in approximately 11 days. My credit card was charged immediately.
The item was delayed twice. On July 29th, I attempted to cancel the order. Eventually I called the White Marsh store. I was given a cancelation number and told that I would see a...
The complaint has been investigated and resolved to the customer’s satisfaction.
From August 2007 to date, Acorn Stairlifts declines to honor its one year and lifetime warranty for a stairlift purchased December 2006. Contacted Acorn numerous times over many months, experienced many delaying tactics. Their authorized repairperson couldn't repair stairlift--and we had to pay extra for the repair visit. Acorn will not honor its lifetime...
The complaint has been investigated and resolved to the customer’s satisfaction.
Navy federal credit union pulled a classic bait and switch on me. When I applied for the loan, the rate was quoted to me as 5.875%. Then they bumbled along taking their time on the approval, all the while rates were going up and up. By the time I could lock in, I had to pay a full 0.5% more. Then to make matters worse, just before closing, the rates went...
The complaint has been investigated and resolved to the customer’s satisfaction.
We walked into Ethan Allen looking to purchase some furniture, we were interested in an Entertainment Center with a TV lift kit. The sales associate told us that the lift could accomodate a 50" TV and as far as she knew, since she sold so many of the units, that there has never been an issue. I asked if there was a lift box for a larger TV and was told no...
