Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
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3951
Valerie’s complaints
Sep 03, 2008
9:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
CheapOair has left an official reply on this complaint.
Even though it might save you a few dollars, don't book through cheapoair!!! They double billed me for my flight and after two hours of being bounced around on hold I was told that it will take at least 10 business days to refund my money. The customer service was horrific and they did not apologize or offer anything to make up for taking several hundred...
Sep 03, 2008
9:23 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was on hold (Monday 2:00 pm) for 41:07 min wait time for Cust Serv just to be told «I can't help you- goodbye!" Lousy company - high prices - no customer service - GEXA wants you to pay for services they do NOT provide. Call them and all you get is voice mail jail - NO CUSTOMER SERVICE - customer care representative equals "kiss off stupid"
This company...
Sep 03, 2008
9:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had horrible experience with FedEx every time my package was shipped through FedEx. They would not have any fixed time of delivery and they will put a stupid door tag number. You can call them up to see if they can tell you the time when they are going to deliver the package, but they say that they don’t do that. I mean u can’t leave your work and...
Sep 03, 2008
8:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was suppose to close this week on a construction loan, and was denied. Over Labor Day weekend, Flagstar said they changed their guidelines. Three days from closing. I am thinking about taking legal action. They cost me about 8000.00 in various fees. The senior loan officer doesn't even have the balls to call me, I found out through someone else at...
Sep 03, 2008
8:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a problem with the attitudes of the customer service department when I called about maint. fees. The maintenance fees are outrageous per year!!! You can't expect me to believe that the maintenance on my timeshare is that much per year. Especially when I'm not the only one that stays in the timeshare and I only stay once a year. I have had nothing but...
Sep 03, 2008
8:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not buy one of these. We bought one and within 1 month the screen was messed up (the pixels were degraded or damaged such that it looks like there are fireworks on the display.) Well, Magellan says it is not covered by their warranty because the screen is a component part that is not manufactured by them. So to get the screen fixed would cost an...
Sep 03, 2008
5:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Raymore and Flanigan we purchased a floor model bedroom due to renovation we had a delivery date for Aug 30th omg!!! They voided our order they sent the drivers without the queen frame they did not deliver the dresser we spent about 8 hours in a weekend...do not shop there...they sold the dresser to someone else as one piece they were rude and then they had...
Sep 03, 2008
5:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered one product from LTD on the first day of July, it is now the 3 of September and my item is still on backorder!!! I ordered the item for my fathers birthday and now I’m just hoping that I have the *** thing by Christmas!!! This is the most ridiculous thing I have ever seen!! I really don’t see myself ordering from them again! They just really don’t...
Sep 03, 2008
2:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is an e-mail I sent today to FedEx:
After many e-mails and phone calls, in which representatives were nasty and said they would not pay any claim, indeed, the last representative we spoke to said because you have no record of the package -- it was not scanned by whoever picked it up! -- that there was no box to scan. We *did* put the box into the drop...
Sep 03, 2008
2:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Luminess Air has left an official reply on this complaint.
This company is a rip-off. Tried to send back the luminess airbrush before the end of the 30 day trial, they refused it and sent it back. When I called them to find out why they said it didn't matter since it was now past the 30 days. They have continued to try to make debits on my credit card and threaten collections. The phone number at collections doe...
Sep 03, 2008
2:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I never realized what a slip shot operation Menards is. I was always a big Menards fan until they built their new BIG Menards. I always felt like I was getting a good deal in the older smaller store; now I see that we the consumers are paying for the newer bigger store. The prices have definitely increased in the goods I used to buy regularly at the old...
Sep 03, 2008
2:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After buying and having my car serviced at elmhurst toyota for 5-years, I was amazed at what happened last saturday. I cracked my driver's side mirror; not the casing or motor, just the mirror. I took it in to get replaced. two hours later, they said it would have to be ordered and would cost $300.00. since I had already spoken with autozone and knew the...
Sep 03, 2008
2:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I will never again use UPS. I was supposed to receive a package last week and it didn't arrive I called to find out where the package was and found out the driver said the package had the wrong street and I confirmed the street and it was 100% correct. There was no ERROR! This was on Friday and UPS stated they were sorry and that I would receive the package...
Sep 03, 2008
1:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Stay away from Road Loans and Triad Financial. They are a rip off company, they will steal your money, go somewhere else. after receiving my check in the mail, finding the car, paying out off pocket for insurance and doing all the paperwork with the dealer, I was told to reapply because I had not put my second job on the application. Later on, I found out...
The complaint has been investigated and resolved to the customer’s satisfaction.
My 70-year old father went to the Affordable Dentures office in Zanesville, Ohio, to replace his existing dentures. My father had been reluctant to get his existing dentures replaced because he feared that he would have problems with the new dentures. Our family encouraged him to go ahead and get new dentures and assured him everything would be...
Sep 03, 2008
1:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently switched my cable service from WOW to Comcast, and boy was I pissed when I tried to get some help by phone. On 09/30/08 I was surprised to find that the help button on my remote did nothing. My first phone call was a useless person who kept repeating the same thing over and over, but could not answer specific questions like "Which button do you...
Sep 03, 2008
1:02 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I replaced a twenty five year old heater and central ac unit. The old units were trouble free till the very end... cracked cast iron manifold in heater and rotting coils in outside unit of ac... 25 years... not too bad.
Replace them with Bryant furnace and central ac unit five years ago. The ac has gone out four times in the last 3 years. One time contact...
Sep 03, 2008
12:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Two Delta experiences during the past 30 days:
International flight (Atlanta-Incheon and back) that featured broken seat trays and seats, slightly dirty aircraft, filthy bathrooms that weren't maintained for 14 hrs, indifferent/bored flight attendants who avoided work, marginal food. (Compare with Korean Airlines: outstanding service, superb food...
Sep 02, 2008
12:16 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a truck driver with Werner, 1yr ago I went to San Antonio TX, for a drop, I left the truck in a rest area because my time was up for the day, when I came back for the truck it was gone, Werner took the truck, without notifying me I call them they said they dint know anything about it, now I cant get a job with no other truck company, cause they have...
Sep 02, 2008
12:04 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a customer of Flagstar Bank for a few months now. I travel in the Atlanta area and have visited many branches throughout the area and I am shocked at the lack of professionalism that I have experienced. For one thing, the dress is ridiculous. Super tight clothes, cleavage exposure and bibles on desks are just some of the things that I found to...
Sep 02, 2008
11:42 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a delivery of a Hutch on 8/30 and the top section had a lot of damage (base broke glass shelves broke, glass in door scraped.) to it so we contacted the service department and they stated it would be delivered on 9/4. I asked why I had to wait so long it was not my fault.
I contacted the store located in Brentwood, TN off of Mores Lane and spoke with...
Sep 02, 2008
10:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
To anyone out there searching for a moving company: please avoid All My Sons Moving of Connecticut. These guys are thieves. Literally.
I employed their services for a local move (they actually contacted me) and was thrilled when the woman on the phone told me that "We have had 0 complaints filed with the Better Business Bureau." Shame on me for being so...
Sep 02, 2008
10:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My car was reposed and they only had it for 4 days and I just want to make everyone aware that once they take your car or truck they report it as repossession to all 3 credit bureaus. After speaking with a rep from americredit he stated that if they have it for one day they report it I said that is illegal because companies don't report until the end of...
Sep 02, 2008
10:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went in to Hair cuttery, 4351 Washington Rd., Evans, GA. I asked for a perm, a hair trim, and style--I emphatically stated "no bangs." I left looking like a wet lop-eared poodle, with bangs. Mary cut all my long hair off--my hair is so short it can't be styled. It is cut unevenly and in some places will not hold a roller. Mary said she had worked at...
Sep 02, 2008
9:47 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Bally's Total Fitness is an absolute rip off. They are trying to sell me 'debt' to bill collector who are saying I owe 4, 000 dollars for a contract that I just started three months ago. They tell me after the I sign the contract that they charge for the whole contract and they took me for three years. So they add up they monthly charges for the whole three...