The complaint has been investigated and resolved to the customer’s satisfaction.
I booked from the Greyhound website an end-of-summer trip from Toronto, On, to Niagara Falls for me, my teenage sons and my mother. For starters, our names were truncated and there were some codes (no explanation) on the ticket. No one to date returned my email inquiry about those codes. We were at the station one hour before trip time, as instructed at...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a chandelier from gspn2.com (Spectrum Home Furnishing). The picture of the chandelier I purchased depicted a very lovely Swarovski crystal chandelier with an oil-rubbed bronze finish. I was a little put off by the unpolished, unprofessional appearance of the Website and called to ask questions about the item I was interested in. The telephone...
The complaint has been investigated and resolved to the customer’s satisfaction.
I also had a horrible experience with Mitch, the store manager at Blockbuster video. The day of my encounter I had tried calling up to blockbuster to find out if they had a wii fit in stock. I was put on hold 3 seperate times and then never helped any of the times. All together I waited on hold with those 3 phone calls 15 minutes. So I went TO the store and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I requested for an ebill from Mtero starting Aug 20 2008. The next month they tell me that all those representatives i spoke with never activated the ebill. I was looking forward to getting my ebill so i can see usage on my children's accounts.
Im very upset with metro on this and several other issues and i want to complain right to the top about their service.
The complaint has been investigated and resolved to the customer’s satisfaction.
Booked a flight for 2 in February 09, only to discover that Hotel at destination overbooked & canceled our rooms. Contacted Hotwire within 3 hours of placing reservation and received no help & only arguments. Tried to book rooms through hotwire, but they could not find anything either. Tried to change reservation to 2010, and was told that 'one year to...
The complaint has been investigated and resolved to the customer’s satisfaction.
On Wed. 3 September I drove 60 miles from Fort Sumner New Mexico to Clovis New Mexico to deposit my bi-weekly salary into my checking account. I deposited two money orders from Wal Mart; one for $700, the other for $500. I was aware at the time of deposit that a check had been honored 24 hours previously resulting in a negative balance in my account.
Upon...
The complaint has been investigated and resolved to the customer’s satisfaction.
On July 19, 2008 my husband and I purchased $190.26 worth of items at the Blairsville Home Depot. We also opened a Home Depot credit card that day and were given $30.00 off the purchase. Our purchase included 4 hanging flower baskets at $11.97 each (this item did not include a plant or flower, it is an empty basket). It was several weeks later that I used...
The complaint has been investigated and resolved to the customer’s satisfaction.
This I sent to hptoday. I sated that I would post a complaint.
Purchased product? : august2008
Product hp pavilion a6500f desktop pc
Select a problem area: hard drive/storage devices
What is your serial number (Sn) : cnx8241rnh (just incase they try to sell it as brand new).
What is your operating system?: mmicrosoft windows vista home premium 64
I...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 4 Sep 08 I took a flight from Boston to Burbank alone with my two children, ages 1 and 2 (I purchased 3 tickets). Since my husband is military, he is often unable to travel with me. When I got to the gate I was surprised to find that United did not offer pre-boarding for those traveling with small children. I asked the woman working at the service...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a Tracfone user for since 2006.
My battery for my Nokia 2126 died and would not take a charge. i called the
1-800 number and spoke with a customer service person in india. i explained my problem he told me to go to the retailers and i could buy a battery for my phone. i went to 3 retailers in my town of 6ooo people, none of them carried the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was so frustrated and annoyed by my recent experience at The Bay, I am tempted to cut up my Bay credit card and send it back with my next bill.
I waited in line for more than twenty minutes while the sole sales person at the counter failed repeatedly to correctly process the sale prices on the vases that another customer was trying to purchase.
Having...
The complaint has been investigated and resolved to the customer’s satisfaction.
In May 2007 I bought 2 Gateway laptop computers from Best Buy. Computer #1 was returned to Best Buy, within 3 weeks of purchase, because it would not go through the setup process. It was in the shop for a month. After getting the computer back, it was not working properly and was returned to Best Buy again, for 3 weeks.I returned with the computer a third...
The complaint has been investigated and resolved to the customer’s satisfaction.
Trusty Transport was hired to move my car from Caldwell, Texas to Sherrills Ford, NC. They were to contact me (per their correspondence) when the vehicle was picked up and then again when the driver was ready to deliver (usually 12 - 24 hrs notice per their correspondence). They picked the vehicle up sometime before Labor Day and did not notify me. I wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
I sent photos to this store via walgreen.com on 9/3/08 to be picked up at the Green Springs store. The total charges were to be $4.56. I gave my credit card number to pay for the pictures because they were a gift for someone else. The individual went to the store 9/4/08 to get the pictures and made additional purchases also. They didn't realize that their...
The complaint has been investigated and resolved to the customer’s satisfaction.
This online ABS-CBN service does everything through e-mail and is impossible to contact. IF THEY GET YOUR CREDIT CARD THEY WILL CONTINUE TO BILL IT. They have a very poor product; it is suppose to be an online ABS-CBN channel, but takes a very long time to download and is not worth the money. I have been trying to stop them from charging my credit card for months. BEWARE!
The complaint has been investigated and resolved to the customer’s satisfaction.
I had my J Jill card for at least 4 years and never missed a payment. Last month, I accidentally forgot to schedule a payment with my online banking to make a payment. Before I received the automated calls regarding an overdue bill on 9/3, I had actually already scheduled a payment with my online banking account to make a payment on 9/2 and estimated it...
The complaint has been investigated and resolved to the customer’s satisfaction.
Dishnetwork took unautorized charges out of my bank account. They could not get a technician out to my new place to meet with the grounds keeper where he could show the technician where to install the dish, so the customer service representative said it was there fault and was sending a box where I could mail the equipment back to her. Today I get an...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a customer of bell's sympatico internet service from december 2006 to april 2008. Had a one year contract originally and never renewed it, so my contract expired in december 2007, right?
In february 2008, I got my bill and it was DOUBLE the usual amount! (Well, got my bill is probably wrong seeing as bell canada refused to ever send me a bill, until...
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of Banking with CIBC Albion!!!
Those who have visit this branch will never forget the experience and never return to them.
This is for new people in Kipling and Finch area. Those who have done business with them knows how these people are.
CIBC Albion have special hidden rules and policies which I experienced and i would like to share
1. Before...
The complaint has been investigated and resolved to the customer’s satisfaction.
The online ordering seems to work, but you always have questions, so you end up talking to a salesperson. This is where the problems began. He recommended a type of floor product that looked great, had a lifetime warranty and was reasonably priced. We ordered the flooring and supplies and installed the product without much difficulty. After just a few...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought 4 tires for my car and the receipt lists free flat tire repair as being included in the price. I did get 1 flat repaired for free. I even bought 4 more tires for my other car from them, based on the convenience of having free flat tire service. Then, when I needed another flat repaired, they charged me. When I disputed the charge, they said they...
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently purchased phone service from Telus and the one thing I requested and pay for is a private "unlisted" number.
Well after giving our number to a few family members I started to get calls from banks and credit agencies. Someone who shares the same first name as me (but not the same last name) owes them money and they think I'm him.
After numerou...
The complaint has been investigated and resolved to the customer’s satisfaction.
I obtained health insurance several years ago through a company called Midwestern or something. As a part of the application process I was asked to sign many many forms. One of the forms was an application for Alliance for Affordable Services. Very little if anything was said about this except that you have to sign this one to be eligible for the insurance...
The complaint has been investigated and resolved to the customer’s satisfaction.
On the Labor Day ( 9/1/2008), I parked my Blue 4d Sedan BMW ( nameplate: SUDSBMW) in the 24 Hr parking lot and headed to the 24 Hr gym located at the Bayfair mall, San Leandro, CA 94578 around 5p. I kept my gym bag securely inside the men�s locker and locked with a combination lock. When I returned to the locker at 6p, the slot where I put my bag wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
My Partner and I and our Best Friend visited a Flea Market in Webster on either Market Blvd or Market Street..I don't know the actual name of it, but it's only open on Mon. and it closes at 3pm..anyway we found several vendors selling "designer" handbags..I located a Prada handbag I fell in love with..at the time I had no clue as to how to tell a real Prada...
