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Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In June of 2005. My fiancee and i purchased a Shar-pei from the Rutherfords. After spending $950 dollars on the dog, we have since learned about all of her genetic deffects. Today we recieved the worst news, a tumor, yet to be determined as to if it is malignant or not. this is just the last of several problems, umbilical hernia, shar-pei fever, tacking...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tour operator Armas Hill (Focus On Nature Tours, Inc., Wilmington, Delaware) was paid well for a birding tour of Newfoundland, Canada, in July 2006. However, he failed to pay the bills and finally bailed out altogether, leaving the group floundering. Reports indicate this is far from an isolated event for this tour operator. I am inviting anyone...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bank of america promised me a settlement on my account. The account was mishandled and they never even came close to settleing with me as promised. Everything they told me never happened and was a complete lie. I have worked with several credit card companies, but bank of america is the very worst one to deal with. They are not trueful, and they could care...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My problem follows similar patterns to many of the others. My wife & I purchased in Cozumel in Dec. 05. We decided to join based the incentives(vouchers) they offered and a signed contract addendum that said we could use our home resort for a fixed all-inclusive fee for 5 years as often as we wanted without using our credits. We tried to make our first...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This creep is nothing but a low budget scam artist who parts insurance agents and financial advisors with their hard earned cash. He STOLE $1,950.00 from this company under the pretense of being able to set insurance appointments for our agents and financial advisors. Additionally, he has attempted to defraud several of our independent advisors and broker...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have an Amana Bottom Freezer Single door refrigerator. Twice the fridge has stopped cooling and freezing. It makes a funny noise and then I notice my freezer items are softening. I've lost 2 full loads of food, I've had my family of 4 eating out for 2 weeks while waiting for "service". They screwed up the first repair because the tech was trying to help...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I hired Akita Copy to move a copy machine for me. They missed several appointments and then showed up, got the copier and tried everything that they could to delay delivery, until the following Monday. They then delivered my copy machine (Broken) and doubled the charge. I refused to pay the difference and they refused to repair the damage that they caused...
Oct 18, 2006
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
When we signed my son on student plan with Bell Mobility, we thought the plan was simple, easy to understand, we could control the costs. However, the phone options are continually be updated. We NO longer have control of what is being charged to us. Below is how we have been exploited*_ My 16 year old son used his mobile browser feature, which he thought...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
A few years ago we were contacted by them to sell our time share. We had to scrape together the $499 to even try and get out from under the payments and annual dues. All contact with the company was initiated by me and it took a few years to sell, by that time we had lowered our asking price to the point that we took a loss on our taxes and even had to pay...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of ipower.com and ipowerweb.com! I purchased a VPS (virtual private server) back in March 2006 to host my up and coming website business, www.listasaurus.com. After getting the wrong advice on what kind of server I needed TWICE (and finding there was NO support for their dedicated servers, which no one told me), Sean Green in Account Development and...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Don't fall victim!! This is what happened to me: I was taken to breakfast and then told how I could make lots of money if I bought several timeshare weeks with Mayan Resorts and rented them out. I was given figures (which I never got copies of) by my salesman that would make me good money. I later found these figures to be grossly exaggerated. I was also...
Oct 18, 2006
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
While using a GE Dishwasher Model PDW8280J03SS, serial # GH74992B, I deeply cut a finger when opening the dishwasher. I gently felt around where the injury occurred but could not locate anything that may have caused the cut. A bit of antibiotic salve and a band-aid is being used to help it heal. This occurred on 10/16/06. I do not expect there to be any...
Oct 18, 2006
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sprint has no facility to provide you with a rebate form if you did not receive one with your phone. They tell you to go to a Sprint store. Only after calling their corporate office in Virginia (do a search on "Sprint") did I get satisfaction. The Bristol call center takes corporate calls and you will find someone there who is not a programmed robot. They...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
American Leak Detection - Santa Barbara, CA installed a new skimmer in my pool, and despite an insert inside the new skimmer warning to keep the area clean to make sure that debris didn't enter into the skimmer or the area of the repair as it might lead to damage to pool equipment, guess what happened? Debris was left overnight near the skimmer, and the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing to express my dissatisfaction to a recent service from your upholstery and carpet cleaning and am requesting a refund. I arranged with Sears Carpet and Upholstery Cleaning in Ottawa at 1-800-267-9749, to come to my address, which is [privacy edit] Ottawa, Ontario, K1T 2N5 on August 10, 2006. Ken and Tania, who called themselves technician...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The business is online at bill-me-later.com. I had a credit balance on my account. I used that credit balance to purchase an item through a merchant that supports their service. I received a discount for doing so and purchased my products. When I went to see my account online, it showed I had a zero balance, but no balance due. Somehow, the merchant I did...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Who can I complain to. I have been a customer of Verizon for 3years now. When I first moved to the Southern California area I had AT&T but left them in disgust because it seemed everytime I turned a corner I would have dropped calls. Upon leaving AT&T, I was lured in by Verizons pitch on dropped calls and great service. I joined their nationwide plan which...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I took a cruise on NCL, the Dawn, this summer to Bermuda and the Bahamas. There were 10 of us - 5 rooms on deck 10. Various problems - horrible service, rude staff, lost shoe from luggage, room keys that wouldn't open causing us to lose the use of 1 room for the first full day, poor quality food. Whenever we tried to get help the response from management...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My family and I went to Cozumel Mexico for vacation on July 3 -7, 2006. On July 4, we attended a 90-minute timeshare presentation and purchased a one bedroom suite from Sunset Lagoon Beach for $10,000. We were pressured relentlessly over and over from their sales people. We were told that Sunset would guarantee the rental income of $1,000 for an unused...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We have yet to take advantage of the "wonderful" vacation experience that we purchased. As a "proud" owner of a worthless vacation, I still cannot believe we bought into this scam. Although Blue Green has a beautiful location (s), good luck getting into one. Upon purchase, we were told about the opportunities for impromptu vacations since due to work...
Sep 27, 2006
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In July 2005 Chase claimed I was 30days late on my payment increasing my interest rate to 27%, my bank payment history showed I made a payment for the month of July also in April 2006 I made a payment of two thousand at the time I had a balance of over four thousand, on my May 2006 statement the balance was over 3 thousand dollars more than one hundred of...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a Sirius S50 receiver from Circuit City in December 2005. It was no longer working by June 2006. We took it to our local Circuit City for repair and they denied us becuase we bought the unit online. The online service rep. referred me to Directed Electronics for repair. We sent our unit in on July 3, 2006. Directed has had it ever since. Every...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My Daughter applied for a loan from Yes Loans Ltd. If you check their website (www.yesloansuk.com) it advertises as loan company. She recieved a proposal agreement form offering her a loan, to me the paperwork looks like any other agreement from a finance company She signed the agreement and paid £49.50 for an administration fee. She then recieved a call...
Sep 27, 2006
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
August 9th purchased hp computer package for my daughter to take to college. She moved and installed new computer only to find out that it didnt work. Called hp customer Hotline and tryed to communicate with a tech in india. Who after alot of trouble shooting decided the network card was defective.my daughter then called me in tears to try to figure out...
Sep 27, 2006
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In april of 2006 i purchased 6 atv's from a sunl dealer thru ebay. This dealer, who i will not name, has been so very helpful. I have no complaints at all about him. He has sent me box after box of parts for free. What absolutely floors me, is how incredibly poorly these things are made. My kids are all average sized, ranging from 6 yrs old to 11 yrs old...