Menu
Write a review
File a complaint
ComplaintsBoard
M
4:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

GE Dishwasher Dishwasher

I have been waiting since the end of March to have my dishwasher repaired.

It is now almost the end of July, and still, part 1 one 2, is on back order.

The first part came 2 months after being ordered by customer service.

I understand back orders this is excessive.

The tech that came out was real nice told me in March it would be a while and I said OK.

This dishwasher is a little over 2 years old and it should not be broke this soon.

The tech did say that he has seen problems with this model and part number and that is why it may me a while.

MODEL GDF640H5SMOS SERIAL LM827535B

My wife and I are very tired of doing dishes by hand. I have been in the hospital

in and out with cancer. My wife is a nurse and sometimes works 5-6 days a week. We are both 65.

its not unreasonable to want it fixed!

Country of complaint: United States

Desired outcome: fix the appliance or get me one and install for free

Read full complaint
Hide full review
ComplaintsBoard
J
8:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

GE Dishwasher DISHWASHER

I was sold GE dishwasher which gave problem since day one, When i complained they did not want to be bothered. Aftter many complaints to manager, they sent the installers who also agreed that dishwasher was no good. so when I told them to send me another dishwasher of similar brand and size, they said that THIS DISHWASHER is dioscontinued and i should select from what they have in store. they were pushing to buy expensive brand of another company which was "Bosch" and insisted i must pay the difference in price. since the model i was given was discontinued and i can not get the same kind or brand which can fit in my kitchen.i visited many times to see If i can get same size appliance. then i had to go to Canada. When i came back I found dishwasher is not even starting. so i went to remind them that i am supposed to get a replacement.; then i found out there was an authorization for replacement which i never knew and they reported to GE that the dishwasher was replaced which is not true.. and got full credit which i never knew.
I STILL HAVE THE ORIGINAL AND I NEVER KNEW OR INFORMED ABOUT AUTHORIZATION OF GETTING NEW DISHWASHER..
THEY ALSO REPORTED THE COMPANY THAT DISHWASHER WAS REPLACED FALSIFYING EVERYTHING TO GET THE FULL CREDIT.
THEY SOLD ME DISCONTINUED MODEL TO ME WHICH WAS NOT WORKING(MAY BE I RECEIVED RETURNED BY ANOTHER CUSTOMER).
I PROTEST THIS VERY STRONGLY. I CONSIDER AS A FRAUD, COLLECTING CREDIT FROM GE AND NEVER DID ANY REPLACEMENT OF THIS PROBLEM DISWASHER. I NEED THE DISHWASHER WHICH WORKS AND I AM WASHING ALL THE DISHES MANUALLY WITHOUT USING THIS DISHWASHER.. I BOUGHT THIS DISHWASHER FOR MY CONVENIENCE. .IT IS GIVING ME HEADACHE NOW.
I WILL NEVER AGAIN BUY ANYTHING FROM LOWE'S AND I WILL PUT THIS LEWTTER ON FACEBOOK AND TWITTER TO SHOW THE PEOPLE HOW FRAUD IS COMMITED BY THE COMPANY LIKE LOWE'S.I ALSO NEED TO SEE MY LAWER FOR FRADDRESS OF GE WGHERE I CAN FILE COMPLAINT EVEN THOUGH I ASKED SEVERAL TIMES. THEY JUST WANT ME TO KEEP THIS DISHWASHER AND GET IT REPAIRED AND FORGET ABOUT ALL THE AGRRAVATIONI AM HAVING..AUD.
MR. RON ASCHER WAS THE SALESPERSON. CURRENTLY MR. ZACK IS WORKING ON THIS PROBLEM THEY ARE JUST TALKING ABOUT GIVING THE SERVICE AND FIX THE DISHWASHER WHICH I DON'T LIKE. I SHOULD BE GIVEN A NEW DISHWASHER AND SHOULD BE COMPENSATED FOR ALL THE TROUBLES I AM GOING THROUGH.
THANK YOU.
LOWE'S WILL NOT GIVE ME THE PAPERS WHICH THEY COMMUNICATED WITH GE NOR THEY GIVE ME PHONE NUMBER OR
MY NAME IS JYOTIBEN DESAI
I LIVE AT 551 SKOKIE BLVD.
WILMETTE, IL.60091
PHONE-[protected]
PLEASE REPLY ASAP.
I AM RETIRED PERSON AND I HAVE PHYSICAL DISABILITY.. I NEED YOUR HELP TO GET ME EITHER THE REFUND IN FULL SO I CAN GO TO ANOTHER STORE AND BUYT ANOTHER DISHWASHER. I RESENT THAT LOWE'S RECEIVED THE CREDIT EVEN THOUGH THEY NEVER GAVE ME ANOTHER DISHWASHER.
I NEVER WANT TO BUY ANYTHING FROM LOWE'S AGAIN.

Company Business Name: lowe's

Country of complaint: United States

Address: 1000 willow road, Northbrook, Illinois

Phone: 847-4184540 ext. 820

Read full complaint
Hide full review
ComplaintsBoard
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

GE Dishwasher Dishwasher finger cut

While using a GE Dishwasher Model PDW8280J03SS, serial # GH74992B, I deeply cut a finger when opening the dishwasher. I gently felt around where the injury occurred but could not locate anything that may have caused the cut. A bit of antibiotic salve and a band-aid is being used to help it heal. This occurred on 10/16/06. I do not expect there to be any complications. Please imnvestigate to inform customers of the danger and provide a fix.

Country of complaint: United States

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review