Complaints & Reviews

chargeing without consent

I recently applied for a loan with yes loans and they said they found me a loan of £ 6500 and repayment...

Cwmbran Loans


I started working down Yes Loans on 7th Jan 2008 where i was trained for a week then put into my week in...

total liars

They told us they were the loan company and that we had a 10, 000 loan and it would be in our bank in 5 day...

2 comments Cwmbran Loans

3 months for a refund

I applied for a loan with Yes on 5/11/08, however after being duped into paying a fee of £59.50 over...

Money taken after cancelled proceedings and several hours of harrasment

i applied for a loan with yes loans and was told they had to take a processing fee of £59.50 which i told them i had no money in my account they asked when i would next be likely to have money so i said "i think about the 5th december but im not sure when my money will clear into my account" i was not asked was it ok to take the money on that date and the phone call ended. the next day i recieved a call from yes loans asking for the money to process the application so i told them i want to cancel the application which they replied by asking why and i told them i had come into some money and no longer needed the loan and i was told that my loans details had been closed and do not hesitate to call if i wanted to apply again. later that same day i recieved another 5 phone calls in which i told them all the appliacation was to be cancelled and they all said it was done 3 days later after recieving untold amounts of calls from yes loans i told them i would be getting them done for harasment should the phone calls continue as i didnt want to proceed no further with the application and then i heard nothing at all from them after that until the 5th december when i checked my bank account and the money had been taken out i called yes loans and asked for a refund he said i had to fill in my form and send it back saying i no longer wanted the loan but still to this day i have not recieved any letter from yes loans so i called them again that same day and told them no letter was recieved and i was told there was nothing they can do until i return the forms and said they would send another one out which i am still yet to recieve i have now had bank charges and direct debits have been cancelled because of this aswell as the endless amount of money i have wasted on contacting them. does anyone know who i can contact to take this matter further and proceed with legal action to reclaim my money? my email address is [protected] many thanks

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free


i am among hundreds of people who have believed yes loans that they have been accepted for a loan and paid a...

Deceptive administration fee

Yes Loans

After applying for a loan and being unsuccessful i was told i would have a refund after my six months were up! guess what? still waiting like hundreds of other people by the looks of it! every time i call im on hold for over an our, thats if i ever get through! then only to be told i have to put it writing now that its a new thing! pathetic! oh and as for their emails, they arent working thats why i havent had a reply, but notice if you apply by email for a loan they ring you straight away! very unsatisfied customer!! now in the hands of my solicitor.

  • An
    Andy Blue Sunday Oct 25, 2007

    It's a shame you didn't listen when you asked for your refund over the phone. If you had (or had clean ears or a working understanding of basic English) then you would have heard the first time that you have to write for a refund. It's always been that way in ALL aspects of finance - Why should you in your illiteracy (the word is Hour - it has an "h" at the beginning) have it any differently to the rest of the world finance industry?

    Oh, and by the way - Online applications are done through a SECURE WEBSITE, communication is done through EMAIL... If you don't even know how the internet works - 1) Throw away your computer as you have no use for it and 2) Stop commenting on things you clearly have no idea about.

    0 Votes
  • Su
    Susan Constable Mar 29, 2008

    I suggest we all arrive at Yes Loans BUT IT IS A WEE BIT TO FAR FOR MOST OF US, or all send yet another request to them to arrive by Thursday / Friday 11th April. If we all sent these letters on the same day, wow would'nt they have a nightmare... LOL

    0 Votes
  • Ro
    robert.j Apr 26, 2008

    I got my bloody bank statement through this morning and i saw that yes loans had took £50 out my account without my promission. this is against the law! i've just been on there web site and they are advertising for jobs (thats a bloody joke)

    people apply for a loan cause most of the time they are in a run and they can't get out these ### have just made it worse.
    i'm going to the press about this and me i'll expose the lot of em.

    0 Votes

Yes Loans - Not a loan company!

My Daughter applied for a loan from Yes Loans Ltd. If you check their website ( it...