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The good, the bad, and the ugly - discover what customers are saying about Sunl

Welcome to our customer reviews and complaints page for Sunl. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Sunl.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Sunl's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Sunl, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Sunl. Your feedback is an important part of our community and will help others make informed decisions.

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4:10 pm EDT
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Sunl Sunl

Seems a common thing to bash SUNL. But most of what I'm seeing are user induced problems! How stupid can a person possibly be to buy a SUNL for 1/10th the cost of a Honda and expect to get the exact same machine? OMG. "Stupid is as stupid does" LOL!

We bought three Chinese scooters now. And though they SURELY weren't meant for it. Off roaded the CRAP out of them (They've each been burried in mud and sand over the floor boards). Been at it for just over two years now in fact. Still haven't done a THING to take care of them other than oil changes and washes. DID put a new spark plug and fuel filter on one of them recently, and need to do the other two. But with each machine at over 3, 000 miles... Geesh! Whaa whaa, poor little me!

Would a 10X more expensive Honda have done any better? I really can't see any possible way it would. But still, why are people surprised if they draw a lemon and have to do some repairs when they buy cheap?!?! STUPID!

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6:38 am EST
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i bought a sunl atv for 300 dollars and first time i used it it worked fine so i took it home and the second time it was dead then when i was riding the batterie guard broke so my batterie fell and my cables ripped out of it so i had to push it home and just so were clear i ride on moderate trails and the 6/7 time my tire seperated from my rim and i had to...

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My Sunl go cart is terrible. Every time i fix it, it breaks again. when I got it, the first problem i had was the shocks that came with it. the seals that held the pressure broke and the hydroc floid leaked everywhere. I had to go all the way to Texas and buy new parts for it and fix it myself. the second problem that i had was the gas pump going out and...

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8:34 pm EDT
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Sunl fourwheeler

The first day i had my fourwheeler would break down every so often... then a few days later a screw pops of the axil. And if that wasnt bad enough i get a hole in my gas tank.. I take it to the repair shop. Get it back a week later ride it and it breaks down and wont statrt up. Had to pay for a whole new gas tank and i find out they put putty on the hole. Scamin me for the price of a gas tank. then it starts leaking gas again. I have seen bad four wheelers before but nothing as bad as SUNL. Do not buy this product. Made in a foreign country and is making triple the money for this off brand name

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holmes77423
Houston, US
Sep 10, 2010 4:38 pm EDT

Another typical Chinese hater. Sounds a bit ridiculous to me. I have a Sunl 4 wheeler and it's been nothing short of great and I'm a big, heavy guy that rides hard with 30 years experience riding off-road. Don't believe everything you hear. The only ones that ever write reviews are the haters it seems. I'm one of the very few that are willing to defend what I honestly believe are good machines.

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1:53 am EST
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Sunl blown engine

I bought a sunl scooter in june it was in the shop july for 2 weeks in aug for 2 weeks and sept for 2 weeks it started dec, jan, and feb i drove it 1 day in feb the engine blew it has a 1 year manufacture warrenty that sunl will not support, they said we do not talk to consumers call the shop you bought it form and they will not fix it I have a $1600.00 door stop I bought to save gas money and it has cost me three times the gas would of. I am contacting the states attorney in NJ and tx where these are sold.

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11:45 am EDT

Sunl hanma r6

please read before buying, bought hanma r6 (?) for my 7 yr old, who is 65 lbs . my son rode this roughly 15 hrs and the nut holding the piston to the shock rod (inside the shock) backed off allowing the shock to jam makimg atv unrideable, had to replace both front shocks - about 3 hrs more riding time and the atv started throwing the chain which also had to be replaced - also brake pads wore out at this point had to replace (all out of my pocket ) as local dealer in utica ny informed me that all sunl atv he sells are sold as with no warranty from him, that warranty is through sunl (which is not told to buyers untill after there is problem) which will happen soon after atv is ridden on for short time. in the last 2 1/2 months hanma cannot be ridden more than 1 to 2 hrs before something else breaks . in the last 2 1/2 mounths the main frame has broken and had to be welded 9 times now . cannot get parts or support from dealers or sunl corp . have called sunl in texas @[protected] this is us corp headquaters, after keeping log of calls (29 times )for 2 months no one can find right frame, will not return calls, this is 2007 frame and local dealer now says is a discontunied item and wants nothing more to do with it as even they cannot get parts from sunl corp . sunl corp cares nothing about the dealers or buyers problems with thier products . i bought the hanma r6 for my son as i am a single income family and could not aford us brand name atv, thought this would be ok for a child . now i have a child who sits and watches his friends (who have brand name atvs) ride and cries because his hanma is always broke down, am writing this in hopes that other children dont end up wth a peice of junk they cant ride, because sunl and thier dealers care nothing about you or your children, only the money they get from screwing people who cant afford the best of the best, we buy what we can afford and end up with lowest quality product around ( JUNK )
PLEASE USE CAUTION BUYING FROM ANYONE SELLING ANY PRODUCT FROM SUNLCORP OF HOUSTON TX . just know if you buy these products you are totally on your own - no customer support - no parts and never expect sunl to ever return your calls
PLEASE BEWARE AND DONT BUY THESE PRODUCTS.

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12:00 am EST

Sunl Terrible service!

I ordered two sets of brake pads, after a month I finally received the parts but the incorrect ones. Tried for a week to reach someone to have replaced, finally got Nathan on the line who told me to return the incorrect ones w/ the old correct ones as sample. Thankfully I only returned a picture of the correct ones becuase I haven't been able to reach Nathan for two plus weeks. Whoever answers the phone tells me he is doing inventory (for two weeks!) and that he sent the brake pads and would call with a tracking number. I don't know how he sent them from Dallas to Austin, but it sure doesn't take longer than 9 days to get here by mail or UPS. It must be coming by turtle. SUNL SUCKS! Don't think you are getting a good deal cause you're not. The dealer I bought this ATV from closed up shop a month or so later. I have only had this ATV for 1 year and can't ride it w/o brake pads. Again, SUNL SUCKS!

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12:00 am EDT
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I was set up as a dealer for Sunl in May 2007. In their dealer agreement Sunl forces prospective dealers to purchase minimum orders. If no minimum order is purchased, you have no dealer agreement. So we bought about $30,000.00 in inventory. In July another account manager phoned me and told me my account manager had been fired, business as usual. During...

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On June 29,2007, I purchased a 250cc off road go-kart for my son. I have had nothing but trouble with it since day one. We had the machine less than a day and the drive belt went, and I was charged $200.00 to repair it. The place where I purchased the machine did the work. They ended up putting the wrong belt and sending it back to me, with the wrong...

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I got a sunl 110cc dirt bike last march and have had nothing but trouble. First my brakes locked up, then bolts fell out, hand brake lever fell off. I guess you get what you pay for. Beware people!

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Sunl Buyer beware!

In april of 2006 i purchased 6 atv's from a sunl dealer thru ebay. This dealer, who i will not name, has been so very helpful. I have no complaints at all about him. He has sent me box after box of parts for free. What absolutely floors me, is how incredibly poorly these things are made. My kids are all average sized, ranging from 6 yrs old to 11 yrs old. They only ride them on the weekends in our 4. 5 acres of flat as can be grass yard. No jumps, tricks, rough riding, nothing. These things have been an endless headache for me. I seriously can't tell you how many hours and hours i have spent trying to make these things work. Here are just a few problems i have encountered: constant carb problems - float needles sticking open causing the carb to empty the entire fuel tank all over the ground / floor. Needles sticking shut causing the engine not to start. Fuel lines cracking and leaking all over the hot engine after only one month of riding. Dead batteries every weekend causing me to need to jump start them off of my battery charger just to get them going. All of them have had the chains break at least once. The frame on one of the 110's broke in half where the swingarm meets while my 60 lb daughter was riding it, luckily she was not hurt. All of them have had parts break, fall off, loosen up, etc for no reason. I got to the point where i was putting loctite on everything! I could go on and on. At this point, only one of the six i purchased is running. They are parked permanently. Now, i knew that these were not going to be as good as the hondas that i originally wanted to buy (The hondas are 5 times the $) , but i didn't think these things would be so terribly made and downright dangerous. In the end, i guess you do get what you pay for. Buyer beware!

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ms.tech
Florissant, US
Jun 30, 2011 1:06 pm EDT

I bouught a sunl in june 2008 it was in the repair shop in july, aug and Oct, the engine died in feb 2009 still under warranty has been in shop since not repaired yet sunl refused to honor the 12 month warranty on the engine they owe me 1600 for a defective scooter

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JOKH
TEREL, US
Aug 19, 2009 1:21 am EDT

I BOUGHT A BRAND NEW 250CC GO KART FROM SUNL AND I HAVE PUT OVER 1500$$ INTO THE GOKART IF I WAS YOU I WOULD NOT BUY A PIECE OF CRAP FROM SUNL NEVER EVER EVEN IF MY LIFE DEPENDED ON IT SO DONT BUY A SUNL GO KART

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hwyglass
Mojave, US
Jan 13, 2015 3:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Where do find replacement parts for these things. Im soo irritated and tired of searching.

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Topez2058
Amsterdam, US
Aug 30, 2013 10:12 am EDT

Hi have a Hanma R9..I need a Owners Manual ( wiring Diagram)
So can fix wiring on this junk

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ATVSUNLSpokane
Spokane, US
Aug 29, 2013 7:57 pm EDT

I must be a lucky reneck or what! I purchased 2-2007 SUNL ATV"S 200cc with the CG200 4 speed w/ reverse gear box with full chain drive. I picked them up for $861.00 each, one is air cooled and the other is water cooled. Now I wasn't expecting alot from these machines but I have at least got a great return on my inexpensive investment. I bought these used. I have had miniumal problems with them. ATV's of any brand chinese or name brand all need to have maintence done after every outing or you are a fool. The high vibrations and impacts of riding take there toll. Remember 3 things, (1) all ATV, motorcycle UTV engines from Japanese companies are made by 1 of 3 Chinese engine manufacturers in Southeast asia and China. All other parts are made by Chinese companies in china or southeast asia. If you don't do like race teams do and full inspect, and reinforce welds, your rigs after you ride, any rig will fall apart and be dangerous. I have only replaced $100.00 in parts on my 2 machines since I bought them, alot less then name brand. You can only jump, race, mudd, slam, burn out if you have modified any stock machine or it will break. ATVSUNLSpokane @ FB.com I ride mine in the Panhandle National Forest her in Idaho. They do just fine, But I use them as mules not race machines, they are not modified!

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Edan97
CA
Aug 31, 2012 10:38 pm EDT

I disagree with you guys. I bought a 1 year old Sunl 250cc atv 4 speed manual in 2008, the model was a 2007. I put it through many mud bogs and did a lot of rough riding as cruising with it. I hardly ever had problems with it and loved it very much. some parts did need to be replaces but they were very easily done. after having it for 5 years the engine went but it was completely my fault as i broke the fan and didst use the water coolers so it over heated. I believe if i would of took care of that it would of still been running today.

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marcos2
Branson, US
Apr 11, 2012 7:41 pm EDT

You get what you pay for. after the first and 2nd times out riding i have went thru and re tightened every bolt. the carbs i also had trouble with at first until a friend of mine went thru and made a few changes, these motors are what was a honda 70 way back in the 80s and sunL used the expired pat... so therefore if u have a knowledgeable honda guy u can h ave them make few cheap fixes also bypass all the alarm and bs . i have two kids that are 2nd year learning on them and yes if u go spend 2000+$ u can have a very low maintenence bike. also every time an adult gets on one you best check it over. these are 4-8yr old cheap bikes . like i said, u get what ya pay for and if u are not a handy person u will not get what you expect. i think every nut n bolt should be replaced with quality ones and have a honda atv guy put a few tricks into the carb. i did and can go long times without turning over, go to them fire em up and let the kids ride . this is just my opinion so if u have the want then try these few things ...

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JonP
south Texas, US
Jul 15, 2011 3:36 am EDT

It's a Chinese product! What do you expect? If you want quality, don't buy Made In China products.

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buh
US
May 16, 2011 2:22 am EDT

My feind has a 110 Sunl pit bike. Rode the crap out of it for 2 years. Never broke.

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Mike Litoris
Grand Rapids, US
Oct 07, 2010 11:20 am EDT

It comes down to, "you get what you pay for". You have to expect a product that costs 1/5 the normal price to be 80% less dependable. Quit crying about it. Also, the majority of these individuals are upset because they do not understand how these vehicles work, resulting in frustration when it comes to troubleshooting. Search some forums, chase some wires, get your hands dirty. Stop being cheap, or learn small engine repair. If you loved your kids that much you wouldn't let them speed around at 30+mph on what you consider an extremely dangerous machine.

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