Seems a common thing to bash SUNL. But most of what I'm seeing are user induced problems! How stupid can a person possibly be to buy a SUNL for 1/10th the cost of a Honda and expect to get the exact same machine? OMG. "Stupid is as stupid does" LOL!
We bought three Chinese scooters now. And though they SURELY weren't meant for it. Off roaded the CRAP out of them (They've each been burried in mud and sand over the floor boards). Been at it for just over two years now in fact. Still haven't done a THING to take care of them other than oil changes and washes. DID put a new spark plug and fuel filter on one of them recently, and need to do the other two. But with each machine at over 3, 000 miles... Geesh! Whaa whaa, poor little me!
Would a 10X more expensive Honda have done any better? I really can't see any possible way it would. But still, why are people surprised if they draw a lemon and have to do some repairs when they buy cheap?!?! STUPID!!!
i bought a sunl atv for 300 dollars and first time i used it it worked fine so i took it home and the second time it was dead then when i was riding the batterie guard broke so my batterie fell and my cables ripped out of it so i had to push it home and just so were clear i ride on moderate trails and the 6/7 time my tire seperated from my rim and i had to beat my rim with a hammer for it to hold air and it still seperates from the rim and looses air and i have to shut my gas off after riding it each time or it will leak all over the floor and empty my gas tank then my throttle cable came loose so i have to put it in nuetral and keep pushing the gas to keep it from dieing again
My Sunl go cart is terrible. Every time i fix it, it breaks again. when I got it, the first problem i had was the shocks that came with it. the seals that held the pressure broke and the hydroc floid leaked everywhere. I had to go all the way to Texas and buy new parts for it and fix it myself. the second problem that i had was the gas pump going out and the gas tank completely leaking out. Third problem was my gear box going out. I was shifting and the gears shreaded the locked up. To fix that you had to completely take apart the rear end. the shifter snaped and I could never fix that part. and the entire time the oil leaked and I could never keep the coolant filled. The front right strut sheered off while I was driving, the wheel, and the entire break assembly came off. So the thing is a peice of crap and ended up spending tons of money. the entire time I drove it, it was very unreliable and annoying. if looking to buy any SunL run the other way, FAST!!!
The first day i had my fourwheeler would break down every so often... then a few days later a screw pops of the axil. And if that wasnt bad enough i get a hole in my gas tank.. I take it to the repair shop. Get it back a week later ride it and it breaks down and wont statrt up. Had to pay for a whole new gas tank and i find out they put putty on the hole. Scamin me for the price of a gas tank. then it starts leaking gas again. I have seen bad four wheelers before but nothing as bad as SUNL. Do not buy this product. Made in a foreign country and is making triple the money for this off brand name
I bought a sunl scooter in june it was in the shop july for 2 weeks in aug for 2 weeks and sept for 2 weeks it started dec, jan, and feb i drove it 1 day in feb the engine blew it has a 1 year manufacture warrenty that sunl will not support, they said we do not talk to consumers call the shop you bought it form and they will not fix it I have a $1600.00 door stop I bought to save gas money and it has cost me three times the gas would of. I am contacting the states attorney in NJ and tx where these are sold.
please read before buying, bought hanma r6 (?) for my 7 yr old, who is 65 lbs . my son rode this roughly 15 hrs and the nut holding the piston to the shock rod (inside the shock) backed off allowing the shock to jam makimg atv unrideable, had to replace both front shocks - about 3 hrs more riding time and the atv started throwing the chain which also had to be replaced - also brake pads wore out at this point had to replace (all out of my pocket ) as local dealer in utica ny informed me that all sunl atv he sells are sold as with no warranty from him, that warranty is through sunl (which is not told to buyers untill after there is problem) which will happen soon after atv is ridden on for short time. in the last 2 1/2 months hanma cannot be ridden more than 1 to 2 hrs before something else breaks . in the last 2 1/2 mounths the main frame has broken and had to be welded 9 times now . cannot get parts or support from dealers or sunl corp . have called sunl in texas @[protected] this is us corp headquaters, after keeping log of calls (29 times )for 2 months no one can find right frame, will not return calls, this is 2007 frame and local dealer now says is a discontunied item and wants nothing more to do with it as even they cannot get parts from sunl corp . sunl corp cares nothing about the dealers or buyers problems with thier products . i bought the hanma r6 for my son as i am a single income family and could not aford us brand name atv, thought this would be ok for a child . now i have a child who sits and watches his friends (who have brand name atvs) ride and cries because his hanma is always broke down, am writing this in hopes that other children dont end up wth a peice of junk they cant ride, because sunl and thier dealers care nothing about you or your children, only the money they get from screwing people who cant afford the best of the best, we buy what we can afford and end up with lowest quality product around ( JUNK )
PLEASE USE CAUTION BUYING FROM ANYONE SELLING ANY PRODUCT FROM SUNLCORP OF HOUSTON TX . just know if you buy these products you are totally on your own - no customer support - no parts and never expect sunl to ever return your calls
PLEASE BEWARE AND DONT BUY THESE PRODUCTS.
I ordered two sets of brake pads, after a month I finally received the parts but the incorrect ones. Tried for a week to reach someone to have replaced, finally got Nathan on the line who told me to return the incorrect ones w/ the old correct ones as sample. Thankfully I only returned a picture of the correct ones becuase I haven't been able to reach Nathan for two plus weeks. Whoever answers the phone tells me he is doing inventory (for two weeks!!!) and that he sent the brake pads and would call with a tracking number. I don't know how he sent them from Dallas to Austin, but it sure doesn't take longer than 9 days to get here by mail or UPS. It must be coming by turtle. SUNL SUCKS!!! Don't think you are getting a good deal cause you're not. The dealer I bought this ATV from closed up shop a month or so later. I have only had this ATV for 1 year and can't ride it w/o brake pads. Again, SUNL SUCKS!!!
I was set up as a dealer for Sunl in May 2007. In their dealer agreement Sunl forces prospective dealers to purchase minimum orders. If no minimum order is purchased, you have no dealer agreement. So we bought about $30,000.00 in inventory. In July another account manager phoned me and told me my account manager had been fired, business as usual. During this time the office staff at Sunl had not completed our franchise agreement so we could not file our amendmended license request with the state. After much pressure a franchise agreement was produced and we filed it with the state only to learn there was another dealer in our town who had protested our license amendment. We came to learn this guy in the local mall is part of Sunl's problems of their stuff falling apart. Not long after we received the notice from the state, a DOT investigator came to visit us and more or less forced us to drop our amendment... assuring us that he would make Sunl buy back our inventory. Of course noone at Sunl will return our repeated calls either. So we're stuck with ALL this inventory the state says we cant legally sell.
To you people that spent $1000.00 for a atv, scooter, etc and got taken advantage of, how would you like to walk in my shoes a day or two, and make my interest payments on the merchandise that sits in my storage area Im not able to sell.
I don't think word can get out fast enough about this company. When I asked the DOT investigator how it is that they can do what they do... he replied ( and I CANNOT believe what he said) " you know, they're Chinese, and they do business different than "we" do ". I thought that was sort of ironic since he is his panic, and I don't know who he was talking about when he said "we", because down at our place, we run it the way the STATE says, not the way the state apparently lets Sunl run theirs.
I am really sorry so many people have had SO much trouble with the powersports products they purchased from Sunl, but I found out that yes these bikes do break, and NO support connected to a Sunl product to speak of, but if you have a good enough service department, ALL of the problems can be overcome, and parts CAN be found to repair them. Ive spent days reading complaint after complaint on the internet about Sunl products, and they're almost ALL true.
The problem I seen for myself at the Sunl location in Dallas was this... you have ONE autocrat ruling that place behind the scenes, and a bunch of puppets (sales people they call District managers ) working out where people can see them. This chinese person behind the scenes calls ALL the shots there. If there's NO parts to fix your bike, it's because that "autocrat" running the show thinks Americans are SO rich that when one of their junky bikes break, we should just go out and buy another one to replace it. They'll even tell you that when you buy, you should buy one or two extra to have as parts. Ive given them $40.00 for a starter they have for sale online for $15.00... and I am a dealer ! Here's why though... you have a customer at your dealership with a 10 year olds atv that wont start... you buy the starter, and pay the freight yourself, and let the customer have that starter at cost and just write that extra cost off as the price of doing business with Sunl, or you do like the guy at the mall does, and tells his customers to get lost.
You buy a bike at MY place though, and your 10 year old will be back out having fun on his atv asap. We already handle the Diamo line, and have been VERY satisfied with their entire operation, plus warranty claims have been very minimal,Ive also picked up another product line to replace the Sunl's I cant sell, but this is the start of my education to the public about Sunl. A business run by idiots will produce a bad product, and most wont last too long. If you have any questions concerning Sunl I can answer, please call Fast Freddys Motorsports at [protected].
On June 29,2007, I purchased a 250cc off road go-kart for my son. I have had nothing but trouble with it since day one. We had the machine less than a day and the drive belt went, and I was charged $200.00 to repair it. The place where I purchased the machine did the work. They ended up putting the wrong belt and sending it back to me, with the wrong belt on the machine. Got the machine home and it was running worse than before. The machine had no pick-up, and would not climb out of my driveway, which by the way is less than a 3% grade. After a week of complaining to the owner of Motorcycle Madness, which is where I purchased the machine, I finally received the correct belt. The belt was installed, and the machine still would not run. I called back Motorcycle Madness and spoke with the owner about this problem. I told him that it did not work, and my son wanted his money back, the owner said to me that it will never happen, he will not get a new machine or his money back. He is not honoring the warranty for this machine.
I got a sunl 110cc dirt bike last march and have had nothing but trouble. First my brakes locked up, then...
In april of 2006 i purchased 6 atv's from a sunl dealer thru ebay. This dealer, who i will not name, ha...