Valerie

Registration date: Apr 03, 2009

715 helpful votes

Valerie’s complaints

Resolved

I sent 5 working cell phones to this company for cash in 2005. I was never paid or acknowledged by the company. The service is misrepresented and bogus.

Resolved

I called Enterprise when the repair work was completed and asked if I could get a ride to the collision shop or I could wait an hour for my husband to come home and take me. I was told in no uncertain terms it is policy for you to return the car to the shop and Enterprise picks it up there. The car was undamaged. Four days later Enterprise picks up the car...

Resolved

I purchased a tv through Shop NBC in February of 2006. When the tv went bad and I tried to return it Shop NBC told me they have a strict 30 return policy. This was approximately 6 months after the purchase. I followed their instructions on how to get repairs through the maker. After about 7 weeks of phone tag with them the problem was diagnosed. I wa...

Resolved

First of all, the mattress will arrive in 3 parts that you have to put together in a cover. Nowhere on the website is this mentioned. We were very shocked when it arrived this way. We felt like they were being deceptive by not mentioning this on the website. Next, you would think that the 3 parts would be the same size... but no, they were all different...

Resolved

Well, the 8 to 10 weeks specified for reimbursement have elapsed. Now comes the tedious task of chasing the bandits. My buying choice - Hip Street 1Gb MP3 player - was influenced by the rebate on offer. Now it seems that it may not have been quite such 'a good buy'! Is this a deliberate deception? I'd say that 30-50% of rebates I've applied for have been...

Resolved

My wife and I recently went to Alexandria, La to shop. On our way home we stopped at the Popeyes on U.S.165 in Kingsville. We ordered our food and my wife went to the restroom. Shortly she came from the restroom and was livid. She told the salesperson behind the counter their restroom for the ladies was filthy. The sales person didn't respond at all. My...

Resolved

When I was in NC I had US Cellular phone service for several years. My phone kept disconnecting and they said a new phone would pull in all the new towers. I accepted a new phone, not knowing that it renewed my OLD contract, which had all kinds of original "agreements" that was not on the new sheet they had me sign. Several months later I accepted a job in...

Resolved

We purchased a Robot for the kids for Christmas. We paid $199.99. We thought it would be a really cool gift. Until the kids opened the Robot on Christmas Eve and the Robot did not work. Well we waited until the day after Christmas to take it back to Radio Shack. They would not take it back because 1 we bought it at a Franchise, and 2 they don't give...

Resolved

I also suffered problems with Chase regarding unwarranted interest hikes, insufficient explanations, and unhelpful representatives. However, by contacting the Better Business Bureau, I was able to achieve favorable resolutions with Chase. Complaints can be filed on BBB's website and the forms allow for detailed information regarding the specific complaint...

Resolved

Let me tell you a little about my experience with McGinnis Cadillac in Houston, TX. During an online search for a pre-owned vehicle, I came across what I thought to be a pretty good bargain from McGinnis Cadillac. I called the number listed, and spoke to a sales person. He gave me some information about the car, and I went to look at it during my lunch...

Resolved

I got my bill for December 2006 and found it to be $10 more than it should be. After some internet sleuthing I have found out that my account was changed, that features that were included for free were erased and added as premium features that I have to pay extra for now. I previously had access to the wireless web and had 600 included text messages, now I...

Resolved

I am very disillusioned with Barclays Bank and am currently having a problem with their online banking (which must have serious security problems) and their apparent inability to help me. It is the case that I travel a lot and am therefore not able to get to a bank very often, once a month max. On 24Nov06 I tried to set up a new payment online. Having gone...

Resolved

I'm having a terrible customer service experience from tmobile so far as it has $75 of my money. I was a happy camper when I was with Cingular except their customer service which I feel is very good compared to what I'm going through with T-Mobile now. I was told that T-Mobile had the best customer service and some cool plans. I'm a member of the American...

Resolved

On Jan. 7, 2007 I received noticed from eBay that my account dhskansas1 has been suspended for association with another account for which they suspended also. The other account was mamawshouse2, which is my wife's account, but I have nothing to do with. She sold an item the person claimed they never received. On Jan. 7, 2007 this person filed an "Item not...

Resolved

I am writing this letter to express my dissatisfaction with my experience with my purchase of my Acura. I purchased a 2005 Acura TL on Monday December 4, 2006. I went to Open Road Acura of Wayne, 1425 Route 23 South Wayne, NJ 07470 on Saturday, December 2, 2006 to test drive a vehicle. I was greeted by my salesman Peter C. Peter had showed me two TL’s, one...

Resolved

This happened a few years ago, but people should still hear about it. After attending the Radio City Christmas show in Minneapolis, I e-mailed Radio City to ask whether they would forward a letter of appreciation to the performing Rockettes. A public relations staffer replied that yes, they would gladly address and forward the letters. To minimize their...

Resolved

I was wrongfully terminated by Commerce Bank on July 28, 2006. I was treated wholly differently by the employer based on my race, disability (bi-polar) and religion (Roman Catholic). I was demoted in rank, withheld without cause from training classes, a berated by the management because I requested a transfer to another branch of the bank and because of my...

Resolved

Their site is not secure! Somehow they lost my personal info, and a stranger started using my credit card info! They lost my personal information!

Resolved

Replied

First of all let me start off by saying that I have never encountered a pleasurable conversation or even close to being acceptable for that matter. The customer service reps are fearless in how they treat you omg!! There has only been one time that I ever spoke to someone who spoke fluent english and all the rest can barely speak a lick of it first n...

Resolved

Homeq has got to rate in the top, 5 worst companies. It is unfortunate that substandard companies are able to operate for so long before they are shut down. I don't understand why Homeq will call you repeatedly every hour on the due date of payment, you due have a grace period.

Resolved

IOS Fine Art LLC has proven to be far less relaxing than the Greek Isle of IOS. John C. Golfis has swindled another "investor" to serve as his "middle man" to form a new corporate shell to evade authorities and victimize more people. John C. Golfis/IOS Fine Art LLC posted the following notice on eBay: "Welcome! We are a fine art dealer and photo to art...

Resolved

I filed a complaint with the BBB against a BBB member, Palm Harbor Homes; and the BBB closed my case due to the Palm Harbor sales manger lieing to them and telling them my house was completed when it was not. I informed the BBB of the dates after Palm Harbor had told them my home was "completed" that PH came to work on my house working toward completing it;...

Resolved

I purchased hardwood flooring through “The Hardwood Floor Depot” which was manufactured by: Craftco Hardwood Floors 9597 State Route 125 West Portsmouth, OH 45663-9015 Phone(740) 858-6613) The flooring is a 5" wide prefinished Tongue and Groove Hickory. The planks are supposed to be manufactured in accordance to NOFMA standards which provides for a...

Resolved

Each time we tried to book a cruise date it was not available. Told them to refund my $100.00 but never heard from them. It has been about 4 months since since i notified them.

Resolved

The 90 minute presentation we attended turned out to be between five to six hours. Once we got down to signing the contract we were rushed through to "get us back on vacation." We were told the timeshare we were buying was previously owned and therefore we wouldn't have the right to rescind. Violation of Mexican law. The sale of our existing timeshare wa...

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