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Lids.com

www.lids.com

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Lids.com Complaints Page 3 of 3

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12:00 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Lids.com Their site is not secure!

Their site is not secure! Somehow they lost my personal info, and a stranger started using my credit card info! They lost my personal information!

Read full complaint and 3 comments
Update by Valerie
Jan 09, 2007 5:37 am EST

DO NOT PUT YOUR PERSONAL INFORMATION ON THE INTERNET!

I have friends in the high tech industry. They have done IT work for corporations and military and government and other places I do not ask them the details. They ALL tell me that THERE IS NO SUCH THING AS A SECURE INTERNET CONNECTION! GET IT? I HOPE SO!

These people are at the TOP of their game. They are paid big bucks also to see if they can hack various sites and point out these weaknesses to their IT people who maintain these sites.

So when they tell me these things, there is NO WAY IN HELL I AM PUTTING REAL NAME, DATE OF BIRTH and FINANCIAL INFORMATION on ANY Internet site. That includes bank account numbers, credit car numbers, date of birth, social security number, driver's license number, student id number, etc.

You don't know WHO or WHERE is getting your information or can get it in the future! NOT FOR SURE!

Your letter just provided me with the reenforcement for my decision. I will also NOT be patronizing anyone who does not have a solid address to send them a US Postal Money Order for payment. That way, if there is a glitch, I can get the US Postal Police and maybe the FBI on the fraudsters.

I AM NOT SAYING THESE PEOPLE ARE CROOKS OR FRAUDS. Just that based on this report, they will NEVER get ANY of my business!

I am sorry this happened to you. Consider it a lesson in Internet Commerce and be more careful.

Update by Valerie
Jan 09, 2007 5:36 am EST

Was their browser ordering address https://www...?
Or was it http://www...?

The "https" means a SECURE site. "http" is NOT a secure site.

In other words, did you use a non-secure site (no https) thereby making your information non-secure, or did they (apparently) loose/sell/whatever your info? And how did you determine that "Lids.com" is the source of your problem?

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Sierra97
Oakville, CA
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Nov 07, 2022 11:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ordered an Ohio State boonie hat online Thursday October 27th, order # [protected]. The hat was on sale for $26.24, after placing the order my online receipt showed a price of $34.99.

Submitted a message asking Lids to have the price adjusted...no reply.

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Kevin Meyers
US
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Aug 22, 2022 1:18 pm EDT

I had three hats in my hand and put them on the counter. The lady that was working there was on the phone. Another customer came In grabbed a hat and she waited on him. One hat and I had three. This is a bull s move. That’s lids for taking care of your customer and making less money I’ll take my business somewhere else.

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ana71
US
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Oct 22, 2018 9:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

One of your Culver City Employees Lindsey A Harvey treated us very rude then turned around and posted this on her Instagram this should not be tolerated

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