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Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s complaints

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I went shopping at the IKEA store in Schaumburg, Illinois and my purse was stolen out of my cart. All I was left with was my cell phone. I lost my money, cards, and my only set of apartment keys and car keys. I had only one set of both of these keys because I had just moved and was shopping for my new apartment, and I had recently bought a used car. The...
Jan 16, 2007
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm once again trying Firefox. I keep reading reviews on it, on how good it is and I see all the extensions you can use with it, that you can't use with Avant Browser. Firefox is slow compared to Avant. I keep getting these reset connection errors that I never get with Avant. the 2 browsers are alot alike, they both have tabbed pages, everything generally...
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The complaint has been investigated and resolved to the customer’s satisfaction.
My experience with Long Kitchens (also known as Long Fence). James from Long Kitchens came to our house. He wasn't prepared. He didn't have all counter top or cabinet samples with him. I should've shown him the door, but didn't b/c we were promised a $500 discount over the $750 promotion if we had them come out during the week before 5 pm. My husband had...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In August, I ordered, via the internet, one CD from Firebird Arts & Music, PO Box 30268, Portland, OR 97294 for $22.50. My VISA was double billed for this purchase, an 8/9 transaction posted on 8/10 and an 8/15 transaction posted on 8/16. Despite repeated emails and regular mail, the only response I have had was asking if I received 2 CDs. I emailed them...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I won an ebay auction from Rebecca Wildfong in which I paid for within 5 minutes of the auction ending. After 14 days, I received the wrong set of bowls. I find that Rebecca Wildfong has turned my bid on an auction win into a direct order to Tupperware. After almost 3 weeks, she sent the correct set of bowls through yet another person/company in another...
Jan 15, 2007
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Don't but an hr20-700 unless you are ready to miss recordings and expect freeze-ups and system resets! Below is an email sent to direct tv on my most recent double disappointing experience: I just installed a hr20 two weeks ago. I am more than disappointed! I recorded the new orleans saints-eagles playoff game last night and attempted to watch it thi...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was the seller through Tupperware, and this person purchased from me. I sent the item a little late, and the buyer filed a dispute with Paypal. Paypal gave them their money back out of my account, but I had already shipped the item to them. So I appealed the dispute with a shipping tracking number, and I won the appeal with paypal because I had proof of...
Jan 15, 2007
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Brenda Thornhill aka Richard Bailey purchased one set of Tupperware bowls from me, then requested a second set shipped to her. Brenda was shipped out the second set of Tupperware bowls, but she only paid for the one set (first set). She requested the second set after purchasing the first set from me. She refuses to ship one set back, or pay for the second...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
A watch had its battery replaced. The back was broken. The jeweler, Frank Poissant owner of the Karat Patch refused to even discuss the damage to the watch. He was hostile, abusive, insulting and unprofessional. *** I brought a 1 year old designer digital watch (Diesel) in for a battery replacement. I had been to several watch repair places who said the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On November 7th, a woman came to my door selling magazines for Midwest Clearing Inc. I told her I had too many magazines already and didn't need anymore. She told me that I could buy 3 magazines for a special deal and send them to the tent cities in New Orleans and make someones Christmas. I listened to her - that was a big mistake. So in December, I...
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The complaint has been investigated and resolved to the customer’s satisfaction.
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December 9, 2005 I purchased laminate flooring and carpeting for my 2900 square foot home. I paid $3500.00 cash for the laminate, in advance because Empire Today would not install the flooring without pre-payment and charged the carpeting on an account that they set up for me with your company. I also had to sign for the complete bill for the carpeting of...
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The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I were married at the Signature Grand in Davie Florida about a year ago. When we were planning our wedding the Signature Grand bent over backwards to help us make our special day special. Well once our day came and they had our money they weren't so friendly to help us out. First they set up 96 chairs for 170 guests. The person we had in charge...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a pair of eyeglasses that were clearly marked appropriate for bifocals. Three days later I received an email saying they were not. I asked for a refund because I couldn't find a pair that I liked. I still do not have the refund and cannot get anyone to answer my emails anymore.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I contracted with Mayflower to move my household goods from VT to TN. Their professional estimator inspected my cargo and quoted $1475. There were problems with damage to landscaping at pick-up site and failure to deliver to correct address, but I will focus only on their demand for an additional $1348 to release cargo (at nearby trucking depot, not my new...
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After almost 8 months of silence, Dr. James Ehrlich sent several e-mails threatening legal action instead of offering to resolve the problems I've explained. Of course, Dr. Ehrlich has no legal case because I talked about what happened and how badly they treated me! Dr. Ehrlich appears to follow this strategy: After his scanning center causes a patient pain...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I believe Ocwen bank overcharged me thousands of dollars in junk fees, overcharging for escrow, and interest. They refuse to verify charges and then allegedly you are behind and during the request for account information. they allegedly assigned the loan to LaSalle Bank trustees of a 1998 R-1 pass-through certificate.(what ever that is, some kind of...
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I graduated from Westwood College in July of 2004. I recently received a phone call from a collections agent at Willams & Fudge, stating that the college will want to pursue litigation due to the fact that I am delinquent on my payment of loan to Westwood College, which has since accrued almost 100% from 9,000 USD to $16,000 USD. It was stated that I...
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I received a collections notice from Afni, Inc., also Afni Collections stating that I owed Verizon Communications a bill for an outrageous amount of $637.25. I only owe Verizon for my current phone service. Verizon stated that I only owe for my current bill. I have never at anytime ever owed Verizon this amount. If I ever did, I seriously doubt if I would...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered an atv at the end of November for Christmas. I made two separate payments and on the second payment for $250 my account was charged twice. I have called numerous times and according to the people who answer the phones only "jason" can help me. When you finally do get Jason he always has to "look into it" or its "taking time due to the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered blinds for a slider window which included a valance in November, the company sent the window coverings out one week before Christmas, the valance was cracked and measured incorrectly so they sent it back. On January 5th I called the company and they said "the order was held up in corporate" and that she would call me back in 3 days with follow up...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I am outraged that AT&T seems to have outsourced their customer service. I just tried to get some questions answered by calling their 800 number. In the past, I was always pleased to speak with a cordial, English speaking representative. Today, however, I got a non-native English speaker. I had to repeatedly ask him to repeat himself, as I had great...
Jan 10, 2007
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On my first use of the service hotels.com I noticed that the page for credit card transactions is not secured. So when I called to make my reservation, I guess I was supposed to read all the disclaimers on the website first, which like an idiot I did not so I was extremely surprised when making the reservation that money had to be paid that very moment. I...
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Spa-Brokers 2850 N. Walden Street Aurora, Colorado 80011 Mr. Don Chandler, This is your promise from your webpage: Our Promise At Spa Brokers our promise is simple. We guarantee your experience with us will be pleasurable, open, honest, and most importantly, satisfying. We make this 100% guarantee to every customer. Since 1985, we have grown, and now...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I was appalled at the level of service that I hat gotten from Gurus2go. Four times I have a person scheduled to fix my computer and four times the jack off repair man seems too clueless to do anything productive. I swear, I'm not doing anything like that online ever again. Going with them was the worst decision I ever made.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased the washing machine/dryer set in Dec. 2000 and have had nothing but problems with the washer. The pump was replaced twice during the first two years of owning it and then it broke a THIRD time and I threw a fit and demanded they replace my machine which they did. Now the circuit board is malfunctioning and of course my extended warranty has run...