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Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s complaints

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I have been watching Spirit Air for months since they bilked me out of $900...they always run ads like the ones today that say they have cheap fares, and then you search for that fare and NONE are available...never, ever, not even once. Additionally BEWARE of their buy one get one free ads. The vouchers are virtually unusable. There are all sorts of...
Feb 15, 2007
12:00 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
I have a problem with the way TrekAmerica tries to paint this picture that trek groups become like family....they even go as far as to have the tour guides mention this the first day we depart for our trip. This is VERY dangerous. Strangers don't care about your well being, strangers aren't going to support you when something bad happens, especially if...
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The complaint has been investigated and resolved to the customer’s satisfaction.
This letter is to address the poor customer service my family received from your portrait studio on December 30th, 2006. I received a message in January from an employee who works out of this studio advising that the pictures did not turn out and that my family could come back in for retakes and they would throw in 3 free sheets. I appreciate the...
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The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I were extremely shocked by the way we were treated at the Wilmington,NC store.We went to order 6 chairs after receiving 4 coupons valued at $25.00 each.(1 per purchase)Since we have bought furniture there previously because it is less expensive furniture.(Cheaper made also that's why)But this is what we can afford.We asked if we could use...
Feb 15, 2007
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Feb.13 2007, Being busy I decided to order flowers online for my girlfriend for Valentine's Day. I found a site called FTD.com. I ordered a nice bouquet of flowers to be delivered within business hours on Valentine's Day. Well the 14th comes and no flowers show during business hours. I decided to cancel the order online, since I was unable to reach a human...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Consumers Energy decides to estimate meters whenever they don't feel like coming out to your house and giving you an actual reading. My bill went from $81.67 to $274.00 because they estimated instead of doing an actual reading. Not to mention their customer service is really of poor quality when they hang up on you.
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The complaint has been investigated and resolved to the customer’s satisfaction.
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On 12 february 2007 my friend purchased a couch at rooms to go for $350. This seemed like a great deal, so my friend made sure the price was correct, then paid for the couch and made arrangements to pick it up the next day. Today, 13 february 2007, my friend borrowed my van to pick up the couch. Once the couch was loaded into the van (And already paid...
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The complaint has been investigated and resolved to the customer’s satisfaction.
November 3rd 2006 I attended the New England Christmas Craft Festival at the World Trade Center as I have for several years now. I came across a booth selling children's clothing and saw a few cute dresses for my twin girls to wear for the upcoming holiday season. The name of the vendor was "Michaela Catherine's Children's Clothing". The woman there, the...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased 2 Yamaha HS80M studio monitors Dec 14, 2005. I haven't use until Sep 1, 2006. Because I was building recording studio. My studio building done by Sep 1, 2006. Then I bring out brand new 2 monitors put on the studio desk. But 1 of them has High Tweeter distorted... Finally I call Yamaha, they gave me local distributor phone and address. I went...
Feb 14, 2007
12:00 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
This past weekend ( Feb. 9-10) I had to go to a hockey tournament for my daughter. The team had to book before we got the schedule, and the days inn has a policy that teams are to book for 2 nights minimum. We had 2 games Friday and 1 game Saturday early afternoon, so we checked out on Saturday and were told that we had to pay for 2 nights, apparently thi...
Feb 14, 2007
12:00 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
In June of 04, I click on JCPenney and sent them $50.00 through my online banking. I didn't owe them anything I just sent them money by mistake. I called them and told them what I had done and they issued me a check for the amount. In May of 05 I began receiving a bill from a collection agency, I called and they were to investigate it, but never heard...
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I bought a Poulon 38' riding mower from the Conn't located at Wheatland, and I20 in Dallas,Tx. First use out, it stopped, and had to be pushed up a 1/2 acre of HILL, I called Conn's it would be two weeks BEFORE someone could get out here to fix. They FINALLY got there, they said it was fixed. First time out again it broke down! I took it this time to...
Feb 13, 2007
12:00 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a book from ecampus.com on 1/22. I picked standard shipping which according to their site states that it takes 3-7 business days. I emailed them on 2/6 to let them know that I still had not received the book. They responded a day later telling me that it takes 13-14 days even though it their site clearly states otherwise. I responded on 2/8 to ask...
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To Whom it may concern: June 19, 2006 we entered into the Roseland Towne homes on Washington the address we used was 3535 munger and told to appear in court November 9, 2006 A.D. We were told of a nonexisting payment was made in August in the amount of $44 and again in September for the same amount. All deposits were paid and a receipt for $77.00 wa...
Feb 12, 2007
12:00 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I came in feb 06 to sign up for membership. The first thing we asked if my husband was to get orders to deploy or pcs will this affect our contract. They stated it won't be a problem bring the orders in from the army. They put me as primary person knowing I don't have a job and I was a full-time student. They also stated it does not matter...
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My father took our family out for a nice dinner at TGI Fridays this last Thursday Feb 8th 2007. When the bill came and it was a good amount for 9 people they had taken out 18% gratuity my mother gave them a $25.00 gift card and said use this for the tip. We had gotten home and not only did he get gratuity they never took the 25.00 gift card off the bill or...
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I was not satisfied with what I receive from this company. First of all I was only to be charged $67.00 because they had an if you order today instead of $99.67 you only pay $67.00. Not true they charged my bank card the full amount. They claim you can start earning money right away and it is real simple NOT TRUE. They have all kinds of complicated thing...
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My office that I work for (Dr's Ofc) went to Logans for a farewell lunch for one of my co-workers. We had placed our order at which time our drinks were brought to us and then we waited. Then salads were brought to those who ordered them. We the proceeded to sit in the restaurant for a total of 45 minutes waiting for our food at which time the Doctor...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I booked 4 tickets with BA on 23 Jan via their website. I booked in South Africa. By 25 Jan i had not received any e-ticket. I checked my credit card and no debits were present. I went back to the web site and tried to book the same flight again. The price had increased to R34000 (from R31800). I booked a flight with SAA at R26000. On Jan 27 my credit card...
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I am writing this review to alert others to the problems I am having with the set of dishes I recently purchased. I chose Pfalzgradd because I loved the Napoli pattern. I have owned the set of dishes for 5 months now. I paid over $300.00 by the time I purchased service for 8 and various other pieces. Unfortunately the quality is so poor that they are full...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I have a 2003 Saturn Vue with major transmission problems. I bought the car with 35000 miles on it, at 35990 the car starting making a grinding noise and found out the transmission was having problems, Saturn said they fixed it. I drove to about 70000 miles and heard the same noise and took it to Saturn, this time the transmission had to be completely...
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I just opened a Juniper account and now find all the complaints here... scary. But "RBS Credit Card Services" dba Kroger Personal Finances, Kroger Master Card, Fred Meyer Master Card, (and probably more) burned me worse than any of the reports I see here about Juniper. In particular their brochure and application invited "Free Transfer From Other Credit...
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I take all the blame for being stupid and responding to an online survey. The promotional offer was 2 lb of coffee plus a coffee grinder for $9. It sounded like a good deal. Somewhere in the fine print was a $25 membership fee. I was charged $34.00 on Jan 30. I went on line to check my credit card bill and saw this charge plus another on Feb 7. I called...
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I ordered a hose for my apartment washer, they sent a plastic hose and it cost me 61.00. I filled out the return order form and waited for this RMA number that is required as well as the address in order to return the part. They never gave it to me. After several emails and several phone calls that I made only to have them put me on hold from 30 to 45...
Feb 12, 2007
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been waiting over 5 weeks for a payout from bodog poker sight and nothing. I've called and called and talked to them all and got 7 different stories about how my money was sent here and there and everywhere but to me. Damn ###.