The complaint has been investigated and
resolved to the customer's satisfactionResolved TrekAmerica — Very dangerous tours!
resolved to the customer's satisfaction
I have a problem with the way TrekAmerica tries to paint this picture that trek groups become like family....they even go as far as to have the tour guides mention this the first day we depart for our trip.
This is VERY dangerous. Strangers don't care about your well being, strangers aren't going to support you when something bad happens, especially if it's a fellow group member who has wronged you who others in the group may already feel a friendship or some sort of false loyalty to. I was assaulted on my trip with Trek America last year, and I in no way blame the company for what happened to me, but I think they should be a little more responsible for how they choose to market these things to people. Bad things happen in this world, and it isn't fair that they try to foster a feeling of kinship amongst strangers, especially when one of those strangers is a woman hating sociopath like the guy who tried to me. When something like this happens to you it puts you in this place where you feel as powerless and vulnerable as a child,add to that being thousands of miles from home, with no authority figure in sight, (the tour guides being the same age as most of the passengers...im 25) its a very scary place to be in. Trek America should know better.