Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
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3951
Valerie’s complaints
Jan 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I lost My job to Spanish speaking non-American 2 days after I trained them and the reason they gave me was I had poor job performance so I wrote them this letter below and went back and got reference/names and there phone number of all the people I work with and they even said it was wrong of them and would say so if asked.
Message...
I Would like to speak...
Jan 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On January 22nd I received my credit card statement with a $69.00 annual fee. I called customer service and told them to close my account immediately due to not wanting to pay such an outrageous annual fee (especially for a card that was not even gold or platinum).
I was told that due to a January 21st charge... that I still had to pay the January 17th...
Jan 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I began playing Tibia in 2002 and right off began to realize it had its share of problems. Excessive lag, poor customer relations and very poor customer support.
The in game game masters where rude, extremely ignorant of the English language and very poor in making wise decisions concerning the game play rules. As time went I realized that this company i...
Jan 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was waiting for three years to get DSL in my outland area, it finally became available late last year. I requested their ISP DSL service.
However, I found out that after years of having no long distance service (did not want it or need it because I have cell phones) the automatically put me into their long distance service. My proof was to have them see...
Jan 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to visit the doctor because I had a a problem with my lower back. I was in pain and my left side was swollen. The nurse asked me if I had any other concerns.
I told her that I had significant weight gain and I was not sleeping more than 2-4 hours per night. The doctor came in and saw me for maybe 5 minutes and told me I needed surgery to remove a...
Jan 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Empire Today has left an official reply on this complaint.
We contacted Empire for an estimate for some hardwood flooring during their 50% off Christmas sale. The sales rep came out, measured, showed us some samples, and said the laminate would be our best choice in a high traffic area, and he had the same stuff in his house. He quoted us 320 square foot for a price of $3900.00, or $12.19 a sq.ft. which included...
Jan 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Last July ,2006, after 4 years of explaining to Bell that my line house to pole in road was not functioning properly, and buying/replacing (unnecessarily) expensive equipment: I used my cell phone to tell Bell off handedly that I wouldn't need their service any more- as I wasn't getting any- and the line was dead anyway !
They came (again) and found-...
Jan 29, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased an Apple iPOD shuffle for my son for Xmas 2005. In June, he had to return it for repair. He was told he had to send it to HP (Hewlett Packard). We thought they had some sort of repair agreement with Apple. It broke again. In November, he had to again return it to HP. At that point, the customer service person told him that this was actually an...
Jan 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I special ordered a black brick on 4/27/06 both in the traditional square and bullnose. I arrived to pick up on Saturday 5/13/2006. I paid and loaded one pallet and took to the job site. Ditto for 2nd pallet. Upon returning to load the third pallet I noticed no bullnose. I could not complete the job and made the decision to use red brick. The gentleman at...
Jan 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a $900.00 set of gas (propane) logs from Ener-G-Tech in mid- November. I needed the logs and a propane tank installed. I asked the salesperson (you must be waited on by a salesperson, this business is not self-service)if they install. He informed me they had a list of plumbers they recommend. I purchased the logs and was given the list of...
Jan 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased my brand new 2006 V8 Toureg on 11/20/06. 4 Days after the check engine lite went on for the first time. Since then it has been at the dealer 5 times and so far 18 days in the 2 months I have had it. It is still there they say for at least 10 more days. They have replaced 2 ignition coils, a fuel injector, re-attached a hose, purged the coolant...
Jan 26, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to a breeders site which is NOW called BulldogsRUs. I asked if they sold mini english bulldogs. We have heard about this type of breed they are smaller than the regular english bulldogs which are 50-60lbs male and 40-50lbs for female give or take a little. Robin said they DID and emailed me a bunch pictures of puppies that were around 5 weeks old...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On October 12, 2001 I went into the Mayo Clinic, (St. Luke's Hospital) Jacksonville, Florida for open-heart surgery. I was told I would be in there for six days.
Due to a careless mistake the Mayo punctured my stomach in two places. I was their involuntary guest for almost five weeks. While in the Mayo one of my lungs collapsed, I contracted MRSA...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We rented a car from Fox rent a car from the san diego aiport. As others have also told you have to wait for around 30-60 mins before you get their shuttle.
This shuttle took us to a creepy looking office. Tha parkign space where the cars were parked was dimmly lit. We had asked for a Mustang and as usual they did not have it and they offered us free...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was brought in by ambulance my son called after having a seizure and was there almost 2 hours and still had seen no doctor...i was in very much pain due to headache after seizure...they were very rude and uncompassionate....will never, ever, ever go there again but something should be done...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I started an account with American Express in December. American Express Customer Service called to get confirmation of my Employer (a fortune 500 company) that has been in existence for over 100 years! On the first call, I gave her my work phone. She then told me she needed a receptionist number who will connect her to my phone. After 3 calls, I wa...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After paying several hundred dollars for these machines that are later discovered to be producing dangerous levels of ozone in my home I then find out that to make these “health threatening” machines safer I have to pay out an additional $39.99 (PER machine) for a grid devise that Sharper Image says should fix the high levels of ozone they produce.
This i...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
If you do a search on 27pt6441/37 you will find complaint after complaint (100's of them) about Philips poor service and crappy made TV's.
Because I thought nothing about looking at reviews like this I was fool enough to purchase Wally Worlds cheap (Always cheaper) products. Well I soon paid for it. went to turn it on to sit back and enjoy a movie and...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Although ShopNBC may tout themselves as being such an "upscale" tv shopping service, their customer service has a lot to be desired. I have sat on hold for a total of over 6 hours to speak to a customer service rep - to o avail!!! When I called their sales line, they basically told me that they were a a different call center - and do nothing to help me -...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I hope that women are as offended by Cadillac's latest advertisement as I am. The commercial basically suggests that the discerning successful male should upgrade his Toyota and wife of 20 years for a Cadillac and a 20 year old model. The sad truth is that many men do exactly that, but to openly denigrate older women as being disposable possessions i...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Went on chartered fishing boat in Acapulco, Mexico on June 8,2006.We caught a sailfish 9'4" approx 140lbs. After arrival back at docks while taking pictures we were approached by who we believe to be Roberto Hernandez Pena.
He said he was in the marine taxidermy business would we like to have our fish mounted. We went to his office looked at pictures of...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased my Dell XPS 200 Desktop about 6 months ago. Recently, I went on vacation for two weeks. The computer was not used at all during that time. When I returned, it would not boot up and gave me an error message that a Windows file was corrupt.
Dell support sent me the O/S disk - which did NOT come with the computer - something I was a bit disturbed...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a zenith combination dvd/vhs recorder model xbr413 on 7/1/04. I also paid $99.99 for a four year extended warranty.
The unit failed and was returned for repair under the extended warranty on 12/12/06 and again on 1/16/07. (The first time the recorder was returned to me without actually being repaired.
My complaint:
Best buy notified me that...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
1) False advertising. The “competing bids” I received turned out to be between Omar and Ryan who both work for the same company.
2) Nice salesman who stopped communication once he got his fee. He underestimated the weight of my move by 1/3. He lied to me saying that he had control over the move dates - turned out he was 7 days wrong.
3) The move they...
Jan 22, 2007
12:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Recently, while purchasing a bed from Sleep Country, I was subjected to the worst service imaginable, completely inconsistent with their advertising. I feel that it is my obligation as a consumer to alert others of the poor service.
I needed a bed and selected Sleep Country based on their ads promising good price, excellent service, express delivery, and...