Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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3951
Valerie’s complaints
Jun 11, 2008
2:23 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Southeast Toyota Finance has left an official reply on this complaint.
I will not use them again after my horrible experience. But when you have "Finance" in your name...profit is the game. People appear to be expendable. I warn you all to be very careful. I receive calls from one number that knows all that is going on with account and another number shows up that doesn't. One rep. tells you an amount to pay and another say...
Jun 11, 2008
2:15 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a 2003 CTS from Gm dealer in July 2005 that only had 8, 000 miles and still the warranty. It vibrated when I test drove it and they said the rooters needed rotated. Left with the car after that and still rotated so I took it to another GM dealer who rotated the tires, problem solved. First rainfall the back passenger carpet soaked. Took back to...
Jun 11, 2008
1:59 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
These people showed up on my credit report and I have no clue who they are. I was in the middle of purchasing a new home and FHA required me to pay the two accounts before they would finance me. I paid them through their attorneys and received the letter stating the payment. Midland will not accept the letter that I forwarded to them as proof and it's still...
Jun 11, 2008
1:55 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a side by side refrig. At menards great deal even bought a 3 year warranty! They delivered the wrong one I went to the store to straighten this out, was told the one I bought the day before was priced wrong and I owed them money With my paper work in my hand 4 store managers told me they would do Nothing to help me. I spent $800 in menards and they...
Jun 11, 2008
1:37 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a pendant online from Zales, because the lady in the store quoted me a higher price. When I received it, there were 4 diamonds missing. I called customer service and they said I would be charged for replacing the diamonds, or I could send it back. I told her that the pendant was sold out and my lifetime gtd says they would fix the problem. She said...
Jun 11, 2008
1:30 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My son was given a 49cc SC Scooter for Christmas in Denver. After 100 miles the throttle cable broke.
You have got to be kidding! Of course he has a 90 day warranty and this was not part of the motor plan coverage that good old Pep Boys convinced my friend he needed to buy.
Baja doesn't have the part, says it needs to be on back order for 6-8 weeks, can't...
Jun 11, 2008
12:34 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have hired American Financial to combine my dept and offer a settlement to Arrow.
Arrow continues to call numerous times a day on my home phone. They leave a detailed message for any one in my home to hear. This is my debt only.
I believe this is a violation of my privacy.
They have been rude when I have spoken with them and have demanded that I pay in...
Jun 11, 2008
12:27 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been with Sprint since Dec of 07. The customer service from that company has been crappy since day 1. First they tricked me into paying about $200 a month for the 2 phones my husband and I had when all we asked for was a family plan. We had no idea that what they fooled us into was everything that we didn't ask for. No one explains anything the way...
Jun 11, 2008
12:23 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Be cautious when signing up with a cell phone company. Get a written contract and fully understand what the cancellation policy is. Don't be charmed by all their unlimited this and unlimited that. Don't be roped in by a seemingly great cell phone deal. It's not about you and it's not about the service. It's just about getting your money and padding their...
Jun 11, 2008
12:09 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The same thing happened to me. I have two gift cards, one for $200 and the other for $150 only to find that $2.50 a month was being taken out for their maintenance fees. WHAT MAINTENANCE???? I called and spoke to several supervisors and they won't refund my money. Funny, when I got the gift card, Commerce Bank's name was not listed in the greeting with...
Jun 11, 2008
7:17 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought the Black series (king size), supposedly Top of the Line for $2500. After less than 3 months, there were two troughs in the mattress. Simmons states that up to a 2" dip (with no one on the mattress) is acceptable. It cannot be slept on with that much of a dip. We are not sleeping at all, wake up achy all over. My wife and I are both in good shape...
Jun 11, 2008
6:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I've recently started the process of buying a Pulte Home. I paid my deposit and I was hounded by Pulte Mortgage right away. I needed to provide my life history right away. I understand why they are doing this in this market to protect themselves but it seemed odd because I may or may not have chosen to use Pulte Mortgage.
I guess they knew I would consider...
Jun 11, 2008
6:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When I signed up with direct tv, I had the dish network for over 3 years and looking for a change. I was made to feel like direct tv was a better fit because they advertised a better package of over 500 channels and the salesperson made you feel like you had so many channels at your fingertips. They did not tell you of all the additional fees you would...
Jun 11, 2008
4:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
One October 10, 2007, my business partner and I received a direct mail promotion from Vonage that defined the promotion that they were running. Voice over IP (VOIP) phone service. We were contemplating the pros and cons of a VOIP service and determined, based on the conversation we had with the Vonage Rep that informed us that the agreement we were entering...
Jun 11, 2008
4:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My Employer Mary Thomas steals money from Taco Bell and she steals food and food products and she falseafine employees records and she steals employees records and she falseafine employees hours and and some of the employee smokes weed and they leave cups laying around and they don't keep the place clean at 11:00pm or 12:00am and some people and customer...
Jun 11, 2008
4:41 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been with my girlfriend 10 years now and some times we've rented things from Rent a Center. She has always been a good customer; obtained items with no problems. Some late payments but shame on her for paying extra money. Dec 2006 we picked up two computers and a bunk bed to give the kids for Christmas. Times have been tough but here it is 18 month...
Jun 11, 2008
4:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Like everyone else I also have a complaint with our dear friends at rent a center! 1st I should mentioned I am on social security and I barely make it with the income I make. I was in desperate need for a living room set and saw 1 sitting outside the rent a center store, the sign said 450.00 cash so I went inside and talked to the manager to see if I can...
Jun 10, 2008
2:47 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My problems and issues with Litton Loan servicing are more than than the space provided could ever allow. Litton Loan Servicing has shown to be the premier predatory lender in the country and I only wish I had an option to whom my original mortgage was sold to. Litton owns 80% of a loan my wife and I share. Our payment is now over 1200.00 monthly on an...
Jun 10, 2008
2:34 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased A Torin 3ton garage combo set (floor jack and stands) on 1/6/08. Got it out over the weekend to use for the second time and it went up but couldn't get it down, had to use pliers to turn the release gear. This is very dangerous. Someone could get hurt or killed with this thing. Took it to the Store and was offered a cheaper jack as a replacement...
Jun 10, 2008
2:31 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We are a retail store in Yakima, WA. I have used FedEx for over a years for shipping our merchandise from our online website store. FedEx continues to charge me for onsite pickup which equals $12.00 each time I use their services. I have never had a package picked up at my store. I have always driven to an 'Authorized FedEx Drop Off' location. After...
Jun 10, 2008
2:29 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have worked at Quicken Loans for a number of years. This is the absolute worst company I have worked for in my entire career. The joke amongst the present staff is 'How the hell does Quicken obtain the standards they tout as being the 'Best Place to Work For?' This is a total lie and obviously due to the fact that they must be canvassing their new hire...
Jun 10, 2008
8:45 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I moved into an apartment while waiting for my home to be built. I bought a sofa & recliner with the expressed intent of going back to get the love seat when the house was complete. I told the sales person my plan and asked her to call me if they discontinued or put on clearance the set I had chosen. When I went back the set was gone. I had been in several...
Jun 10, 2008
8:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I had a truly miserable experience with Sears as well. Their prices for our new A/C system were steep compared to Lowe's and Home Depot out here in IL, but the Sears name and replacement plan prompted us to go with them. We were assured that we would be guaranteed 100% satisfaction.
Turns out that the sales rep ordered incorrect component...
Jun 10, 2008
8:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm on official Military Orders to ship out overseas. In the process of this my orders indicates certain schools I must attend before shipping out overseas. Bally's refuse to cancel my membership indicating that I'll be doing "training" before I deploy overseas. They stated that I will not be able to cancel until my actual deployment date. I will be...
The complaint has been investigated and resolved to the customer’s satisfaction.
Gmac claims you can only make a payment by mail. They say that there are no payment centers, you can't even pay your loan off at the car dealership where you purchased your car.
When you try to contact them by phone, it is a joke!!! You get transferred from one person to the next, but they can't put you in touch with anyone in charge.
I guess you can come...