Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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3951
Valerie’s complaints
Jun 09, 2008
6:05 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Virgin Mobile's online cell phone ordering system automatically changed my delivery address. I never received the phone, but was charged $105. After repeated complaints, they finally agreed to send a second phone, but it never arrived. I disputed the charge with the credit card company and got a refund. In retribution, Virgin suspended service on a...
Jun 09, 2008
6:02 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
These idiots have been calling my cell for a month asking for someone I do not know and who is not me. Every time they call I tell them the above and they still call!! This is harassment of the worst kind
The last time I got some idiot who thought he was clever but he was hard to hear because he has his head was stuffed so far up his A**. I am turning thi...
Jun 09, 2008
5:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
About a month ago I went to a PepBoys store to buy an K&N air filter for my JEEP because a friend told me about its efficiency. I got the air filter and place it in my JEEP. Some weeks past and I buy another for my BMW and I notice it is purple so I ask the attendance in Advance auto if all K&N filters are purple? He said yes. I told him that I got one from...
Jun 09, 2008
5:17 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Rent way which I believe to have been bought out by rent a centre adds hidden charges don’t deliver new merchandise; I paid for new and got used. they also say they have lifetime re instatement you can pick up where you left off if you need to return you rental at any time I HAVE BEEN WAITING ON A COMPUTER that I paid on for over a year and they say they...
Jun 09, 2008
4:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a coffee maker ($44.97) in May and had to return it in 11 days because it would stop brewing the coffee. I exchanged my item and the service desk forgot to include my register receipt after I exchanged my item. I called back to wall-mart on Ireland rd in south bend, in. and was told if I had another problem they would take care of me if within...
Jun 09, 2008
4:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Our 4-5 year old Bosch dishwasher caught on fire. Two smoke alarms started chirping about the same time. Going into the kitchen I found foot high flames coming from the selector buttons. I put the fire out myself and other than the dishwasher having a hole the size of a baseball burnt in the door, the counter had a little charring on its underside. If we'd...
Jun 09, 2008
4:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Some time ago I received a home appliance catalog from a Home Depot affiliate. At that time I hand delivered the catalog to the local Home Depot store manager who was on duty at the time. I told the manager that 'our future patronage at Home Depot stores is contingent on us not receiving another solicitation of any kind from Home Depot or it...
Jun 09, 2008
4:18 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My boyfriend has had a long history with Drive Time, and let's just say that none of it has been happy. We are planning to file a class action lawsuit against Drive Time, Ugly Duckling and Kars Yes. We have already contacted a lawyer and have excellent grounds for this. We need as many people as possible to take part, and hopefully rectify all the wrong...
Jun 09, 2008
4:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was injured at Menard's located on 53rd Ave in Davenport, IA.
I was looking for some 1x4x8 boards, and acquired the help of an employee. The employee was up on the second level of Aisle G out in the lumber yard. I asked the employee to hand me down a couple boards at a time, and the idiot employee handed me down 6-7 boards at the same time.
I grabbed...
Jun 09, 2008
3:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had a horrific time with PC Richards in NYC. 1 year ago I purchased a refrigerator after the first one I purchased went bad. It should have been a simple exchange since I had a warranty but no such luck. They were extremely rude in the 14th street store and not very knowledgeable. I finally got things squared away. Now I am trying to make sure I can...
Jun 09, 2008
3:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I read here that Bluegreen Resorts rents rooms to the public. We just did a tour of one of their Myrtle Beach resorts on 6/6/08, and the salesman told us all of the guests that we saw were owners and they do not rent to the public.
We could not afford their vacation packages, but they kept offering us different deals until we gave in. I thought it wa...
Jun 09, 2008
2:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I rented a car by Alamo through a car rental site where my agreement clearly stated that the cost included all the necessary insurance and the first tank of gas. The voucher that I provided upon rental was kept as payment but upon returning the car, the terms of the agreement were dismissed and I was charged $60 for re-filling the gas tank.
Despite...
Jun 09, 2008
2:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am in the process of foreclosure. A contacted Ocwen several times to lower my rate or try and help in some way so I can keep the home I have worked my life for. They don’t call, nor care for the costumers they have. I want my home, I don’t think they want to pay my mortgage until my house sells. We have 4 houses that have not sold in over 1 year now. If...
Jun 09, 2008
1:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I just checked my mail today and received a Pre-legal notification stating I owed 777.94 with 221.75 interest equalling 999.69. Original creditor was Citibank/Goodyear. 1st I never had Citibank for anything other than an old mortgage that they took over years ago and I refinanced that and never Goodyear. My first name is misspelled the letter A & E are...
Jun 09, 2008
1:23 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My experience with Boston Medical Group left me with a feeling of being duped. Other talk about a "used car type" of sales pitch, and I can't agree more. Things that you need to know before going to BMG...They only have one form of treatment for everyone and it involves injecting an expensive drug into your winkie. You must do this many times and the drug...
Jun 06, 2008
5:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After spending roughly 2 hours on the phone with Netgear's so-called "IT Customer Support, " I have come to a very negative conclusion. What is the point of having Customer Support/Service if every person there doesn't understand what you are saying and mutters comments in their language while you are trying to get help?
We purchased a router from them two...
Jun 06, 2008
5:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi, I went to Katsur Dental in Lower Burrell, Pa back in August of 2007 and my husband was in Baghdad at the time and I had just gotten my health care coverage and they sent to me to them. The doctor I saw was a Dr. Brian Taylor; I only went there because the dentist I was going to was not covered by my insurance. So for the first time I went there I have...
Jun 06, 2008
4:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased an expensive patio set that was manufactured with a flaw and failed prematurely. The store told me I should take the furniture into the house when it rains and when it gets cold. The tubular frame filled with water from rain, froze and burst. The customer service was non-responsive and finally called with the above inane response.
I am...
Jun 06, 2008
4:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On june 3, 2008 I purchased a cpu - amd phenom 9850 black from tom ardeljan (Salesperson) along with a motherboard and memory. I got home installed the items and when I booted up the computer stated it was a 9600 phenom. I checked the box that I just opened and it appears the box was resealed. The cpu serial and the box serial did not match because the cpu...
Jun 06, 2008
4:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had endless problems with United Healthcare over the past year. They have dropped me from the plan and claimed computer problems. It took 3 months to fix that and get a new card with my name on it. They told my chiropractic office that I didn't have chiropractic coverage twice! I called and they confirmed that I did have coverage. I have filed claim...
Jun 06, 2008
4:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I used to work for ASC (Wells Fargo) in the Loss Mit department. I worked for them for about 8 months. In that time I watched and heard many stories of how people are losing their homes. In all honesty most of the time the people that you are talking to don't care if you lose your home or not. Most of the time the phone reps are making fun of the caller or...
Jun 06, 2008
4:15 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Watch out for New Sub Service Ph. 800.321.6247.
They will bill you for a year's magazine subscription, even after you cancel.
2 years after I cancelled subscription to Inc Magazine, I was billed $23.00 for the annual subscription.
New Sub Service are a 3rd party who will start you off with a free magazine subscription and, even after you cancel (should...
Jun 06, 2008
4:10 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I spent over $800 on tires and wheel alignment at this Big O Tires. They not only dirtied the interior and exterior of my car, but they caused damage to 3 of my wheels from their tire and alignment equipment. They reluctantly offered to pay for 25% of the cost to resurface the wheels and told me that I would be without my car for two days. They never...
Jun 06, 2008
3:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After settlement Mr Big Ray Catena on a judgment went and cleaned out my account...Ok...it is between me and him...but then Mr Big Ray Catena Dealer in NJ also went and cleaned out my kids xmas and birthday accounts for about $300.00...Shame On You...they are just ten years old.
For a dealer of your status and size to spend money on retaining attorneys to...
Jun 06, 2008
3:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I filed a water & rodent loss/damage claim against Public Storage. Their loss/damage claim representative is Hertz Claim Management. After months of debates with Public Storage's On-Site Manager Edwina Pechardo & Hertz Claim Management's Supervisor Kevin Acree my case was sent to Hertz Claim Management for review and was promptly denied. The denial letter...