The complaint has been investigated and resolved to the customer’s satisfaction.
In January of this year My husband Steve was driving to work on icy roads when he slid into the rear end of a truck who's driver was checking out a six car pile up at the foot of the hill. Steve was fine, but our poor 2001 Mitshibishi was totalled, and the driver of the truck must have been fine also because he drove off and did not wait for the police to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to the VCA in Berwyn, IL - 2845 S Harlem to get some emergency care for my dog. My yorkie-poo was very ill and emitting black ***/throwing up/lost weight. He was diabetic and I explained that I had recently lost my job, and had problems getting his meds. So, after telling me the fee was 130.00 just to look at him and I was not able to get the care...
The complaint has been investigated and resolved to the customer’s satisfaction.
We called concerning defective wedge that was purchased along with console loveseat & queen sleeper, 7/07.
RTGO representative came and inspected wedge and agreed it was defective and stated he put in a request to have replaced and we would be receiving a call on 3 days when item would be delivered.
Saturday, 6/28/08, I received a call from RTGO and wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ebay is a scam, they suspended my account saying that my account was linked to another suspended user.
I set an Ebay account to help support my terminally ill wife and here bills. I take care of her full time and can not work.
Not only did they suspend my account, but they also to our lively hood. The only income we had besides my wife’s low SSI.
I had a...
The complaint has been investigated and resolved to the customer’s satisfaction.
They lied and stated the were from excelsior college and I was enrolling in the college and I would receive my textbooks included in the cost of tuition. It has been years I have paid $140 a month for their worthless "books" not the college and I still owe over $4, 000! This guy came to my house and made all kinds of promises like I would receive a tutor...
The complaint has been investigated and resolved to the customer’s satisfaction.
Have used this product 4 years now and NEVER has it done a thing 2 control bugs. Honestly, actually it’s worse!! These things simply don't work and I WILL be making a small web page stating this, Its false advertising. It has not been tested, just assumed. Just because I am using older digital bug zappers does not mean the newer ones work. They do not work...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a credit card compromised and used to create a juno.com account. My credit card company flagged it as fraudulent and i canceled the card. Two days later i get a welcome package from Juno with my name and address, but i can't get anything done with Juno because for whatever reason the card number on file doesn't match. Clueless service reps even asked...
The complaint has been investigated and resolved to the customer’s satisfaction.
I just had a bad experience with Western Union. I was on their slow not designed for dial-up website and created an account. I tried to transfer money 3 times and it kept hanging, I had no confirmation on the web site and no e-mail confirmation, so I gave up on the web site and called the poorly designed 'automated' phone system that was written by some...
The complaint has been investigated and resolved to the customer’s satisfaction.
If you go to the website for the Attny General for the state of California you will see the full attachment of the legal papers filed in court against countrywide. Apparently two other states are suing Countrywide also, Washington and?? If you go to the NPR website there is a new release on it. Also if you go to the website for Mortgage New Daily there is a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I started taking my dog to Banfield in March, she had severely swollen paws and her ear canals were nearly swollen shut. The immediately started her on Prednisone (must be their favorite drug) They never told me of the hazards of using this drug on my dog. Even vaccinating her while taking it HUGE NO NO since it effects their immune system.
My dog wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
I live in U.K.I had ordered some goods for my business from U.S. and U.K. firm and logged on to check all had gone through ok. Found 4 payments i didn't recognize and contacted Bank by phone straight away. They old m there were 3-4 others 'pending' i told them it was Fraud but they said they couldn't sop them!, (strange how they stop an unfunded cheque took...
The complaint has been investigated and resolved to the customer’s satisfaction.
First time in the shop since I bought the car used because the red brake light came on and stayed on.
I checked the master cylinder and the fluid level looked ok; had recently had the oil changed after the dealer did one after the first 3000 miles. Shop advised I needed a brake valve (brake light on) and left boot axle. (Just over 6000 miles since I bought...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was given a flyer advertising free cleaning. When my wife and I arrived, we were given several forms to complete and sign. The dentist cleaned my teeth (just like any other semi annual cleaning) and fitted me for a bridge. He cleaned my wife's teeth and filled two teeth. We were told we had great insurance and it would cover almost all of the charges. The...
The complaint has been investigated and resolved to the customer’s satisfaction.
I've had a few poor customer service experiences with AT&T Wireless. The latest frustration with AT&T Wireless staff occurred when I was trying to return a Bluetooth headset I had purchased from the store.
I walked into the AT&T store during lunch and there were a couple customers being attended to, while there were several AT&T staff members available to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been harassed with phone calls several times a day for months, asking me to pay a Sprint bill which is not mine.
I have never had a Sprint account.
When I called Sprint, they told me they couldn't help me unless I gave them an account number. How could I do that when I never had one!!
I checked my credit rating and it is all right so far, but that...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a dining set. I have had 6 table tops in 3 months, all defective. My chairs are starting to crack in the seats. I finally, after arguing for months got them to give me a refund, BUT, they couldn't tell me if my Citibank Ashley credit card would only be credited or if I would receive a check. AND I would not get my delivery charge refunded...
The complaint has been investigated and resolved to the customer’s satisfaction.
In April I used Intellius to get the email of an old friend. Cost was $4.95. Neither of the emails was valid. Sent an email to the company and never got a reply. Then, I noticed that my card was being charged $19.95 for PM Identity protection services. Quite ironic! After seeing all of these other complaints, I would have to call it a scam. I called and wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
Don't call KIWI to clean your carpets if you live in Houston. They charged me over $350, and told me I could call for a follow-up cleaning at a greatly reduced price. My understanding was that I needed to call within one year to get the reduced price. When I called for a follow-up, a technician arrived with a completely different cleaning system. The first...
The complaint has been investigated and resolved to the customer’s satisfaction.
In the last couple of years, the Cupertino postal office in California has been misdirecting my mails, losing my mails, and delivering mails to my mailbox that are not addressed to me. What is wrong with this postal office and the postmaster? I never saw this kind of low quality postal service before at any other location all-over the US.
Can anybody tell...
The complaint has been investigated and resolved to the customer’s satisfaction.
UPS Management are corrupt and liars. They lie to there employees and stab them in the back. They make promises to employees just to get what they want. All they care about is getting the almighty dollar. They take advantage of there pt-time employees since they are the lowest paid. A personal conversation with a High up manager was not kept confidential...
The complaint has been investigated and resolved to the customer’s satisfaction.
I rented a 14 foot uhaul truck on 6/14/2008. Equipment Number DC7005B. I picked up the truck and everything appeared to be going fine. They were so generous to give me 3/8 of a tank of gas. So first thing I did was to fill it up with gas, which cost me $75.
I then proceeded to the storage unit we had to load it up. We got it all loaded and drove about 10...
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 2, 2008 AmeriCredit’s repossession agent in repossessing my vehicle constitute “A Breach of the Peace” according to the law in my home town.
The repossession agent illegally; entered the secured locked closed garage in my apartment community without my permission in seizing my car.
Americredit sold my vehicle at a Private Sale. Proceeds of the sale...
The complaint has been investigated and resolved to the customer’s satisfaction.
First they ripped me off for the lease itself, with all the add-ons, but then they lovingly added charges at the end of the lease.
OK, I should have been more careful when I signed the stupid contract, but we'd been there for hours (one of the dealerships famous tricks of the trade!!! - wearing out the customer so he's just too exhausted to check...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered checks from Checks Unlimited and now the run around begins. I placed an order for two boxes of checks, and received box 2 of 2 in the mail.
I called there representative and asked where box 1 of 2 was. The person told me that they both have shipped at the same time, and I should receive box 1 of 2 in approximately another week.
I don't know how...
The complaint has been investigated and resolved to the customer’s satisfaction.
I brought my car in to Merchant Tire in Cary, NC with a pinhole leak in an upper coolant hose that was apparent due to some steam emanating from under the hood.
The mechanic who first worked on my car indicated it was just a small leak and the hose could be replaced. I will point out here that at no time did the car overheat, nor did the check engine light...
