Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Jun 20, 2008
6:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a very angry customer.
One year and a 1/2 ago, I had given my sister a laptop computers as a gift. Since day one, she was having problems with the computer. I had brought the computer as carry on luggage to Peru and during of one her business trips to the US she brought it back not expecting to ship it to me from TX to NJ. She was just sick and tired...
Jun 20, 2008
5:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a mortgage with Option One. We couldn't make the payments, put the house up for sell. Had a contract that would pay the principal + a little extra. We put 81, 000 down, which we are loosing, but better than foreclosure. Option One won't return phone calls, won't negotiate, they would rather it go to foreclosure. The most rude, uncooperative company I...
Jun 20, 2008
5:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife and I purchased a vacation club membership with Blue Green 6 years ago which we paid in full. We we're deeded into a place called Shore Crest in South Carolina.
We had some financial difficulties in 2007 and were not able to pay our $500.00 maintenance dues. So, do you know what? They cancelled our membership, seized my paid in full property right...
Jun 20, 2008
4:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Something to be aware of if you are thinking about buying a MagicJack. I haven't had any problems using it on an Intel-Based Mac. However, I just ordered my fifth one (the other 4 were for friends out of the country) and the company mixed up my shipping address.
I have heard rumours that their customer service is bad. Actually, it is horrible. You cannot...
Jun 20, 2008
3:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
They didn't stock the tire I wanted to buy even though it was featured on their website, so I had to get something different, then it took them 6 days to ship it and in the whole time I kept calling them seeing if they had shipped it or not, they always said they'd find out and call back but never ever did. The topping on the cake was that they shipped it...
Jun 19, 2008
11:02 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought furniture here 15 years ago and was recommending them ever since - until now. My last purchase of $5k (for 3 pieces) was promised in 5 weeks - a very important detail in that I was moving and sold my old bedroom set on the move. The sales slip said the furniture would take up to 5 weeks. The salesperson told me I would get a call within 5 weeks to...
Jun 19, 2008
10:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have to say that Wells Fargo pissed me off for the last time. I made a deposit exceeding 5k on 6/13/08 so there was a hold placed on the check and was told on 6/16/08 by a phone banker that the hold would be removed on 6/17/08. I then questioned him several time to make sure because I needed to write a check against those funds. They assured me that it...
Jun 19, 2008
10:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
H&R emerald card # when called to inquire about economic relief refund stated that the IRS would be sending a check. 6 weeks later I called the IRS and was told the money had been deposited in my bank account (H&R Emerald card). I called H&R Block # again and recording still stated refund was coming from the IRS in the form of a check. I was finally able to...
Jun 19, 2008
10:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
USPS carriers in Marion, IN have been missing whole streets! There is a bar at the corner and several of them are there daily.
We have expected mail but have not received any in over four days! We are constantly getting a different carrier.
Our complaint was glossed over by the post office. You would think that with the rising cost a friggin stamps the...
Jun 19, 2008
8:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In 2004, I purchased a Kenmore top load Washer, Dryer, and 5 year extended warranty from Sears. My washer stopped working in the 4th year that I had it and I called Sears warranty department to have it fixed. To my amazement, they did not have a warranty recorded for my washer. I explained where I purchased it and the location as well as the price - $1, 100...
Jun 19, 2008
8:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought a pool off of Blue World Pools last year, was told that it would cost $4, 000 and ended up costing $14, 000. We were also told that if we cancelled they would put a lien against our house. We were also told that our pool would be a show pool and that we would get all the upgrades, we were also told that they upgraded our pool to a 27ft round pool...
Jun 19, 2008
8:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Their customer service menu over the phone in one word: frustrating. If you want the urge to shoot yourself in the head, then by all means, call it. I called, went through the menu, finally got a rep, then he gives me another number to call for my address. Called it, got a menu that didn't have anything about what I needed, finally dialled zero for "ga...
Jun 19, 2008
5:59 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not order from this company. I paid extra for priority shipping on a costume - which is 2-3 days. It has been 2 weeks and they are telling me today that it's just been shipped. They told me for 3 days straight it was shipped that day - they are liars and I believe they try to rip you off and unless you call everyday and keep on them, you will never see...
Jun 19, 2008
5:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My Mother brought my cat to the vet for a check -up and because he was acting peculiar and had pulled back paw nail and it did bleed. She was refused and turned away when the receptionist said she needed my authorization signature and refused to fait to my job. The main office told me she was wrong, but she insisted they told her not to fax me the...
Jun 19, 2008
5:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had metro for almost 5 years and I never replaced my cell, which I love it.
Bad luck..., I lost my cell last Friday 13th and my nightmare started that night!
I called Asurion the phone insurance and after 5 years of payment w/o a claim, they wanted to charge me $85!!, that’s the price of a new phone!
I shopped around for the best deal and I ended in...
Jun 19, 2008
5:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have never been so rudely talked to by a supposed professional business as Integrascan - of course they wouldn’t refund my money when they couldn't come up with a record I know was supposed to be in there -
I e-mailed: "Well - what a rip-off - I'll be sure to spread the word about your fine company."
Their response: "WOW, we provided to you what you...
Jun 19, 2008
5:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a customer of Melaleuca for 15-20 yrs. and now that my children are grown no longer need their products. I have spent 5 months trying to cancel my account with them. I cancelled my charge card to stop them, spoke with numerous representatives (who assured me everything was fine) and sent a number of letters yet they continued to send me...
Jun 19, 2008
5:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went into the Woodbridge, VA store and was attacked by several salespeople asking to help me. This was my first time in going to the store although I'm not a 'green' consumer. The worst one was a salesman that kept calling himself 'Rose'. I believe he was from Jamaica or somewhere. He lied to me and told me that items I was interested in were in stock, I...
Jun 19, 2008
5:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to lawyer matt mullhofer to do a will and he put my house in a land trust which he and his cohorts now control. I can't get my own house back now. These guys stole my property and put it in other people’s names. I got to pay court fees now to get it back if ever. I complained and he never called me back. I am really frustrated and lost the only house...
Jun 19, 2008
5:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I put my car up for sale. It was in bad shape so was being sold 'as is'. I sold the car for $200. Then ebay had the effrontery to charge me about $40., which I expected and another $90. for...who knows what. Of course my complaint landed on deaf ears. My argument that the car only sold for $200. did not seem to warrant a reply...bottom line, I got about...
Jun 19, 2008
5:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Nissan claims 27 Mpg on the Rogue, Major BS. You can realistically expect 21 to 22 mpg. When you ad a years worth of driving, that's a lot of gas. Especially with gas at $4. + per gallon
Paint quality is pathetic. Started deteriorating immediately. This vehicle is 6 months old...
Also the dealer tried to jack me up with 12% interest. When I refused to...
Jun 19, 2008
4:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I booked, well I thought I did and when I called to see what the problems was I got bounce from extension to extension it went like this and these are real names of there poor workers all started at 9:00am June 18, 2008 I spoke to Glenda, she transferred me to Kia, she transferred me to Dave, he transferred me to cherry, she transferred me to Whitney, then...
Jun 19, 2008
3:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
That dealership owner called and left me the exact same message on my answering machine at home, "...you wrote me a letter, I'm so-and-so the owner, call me back..." Forget it. I am moving on now. He will hear from a state investigator about this whole matter. I think the most sickening thing about this is how so many people who are ignorant, uneducated, or...
Jun 19, 2008
3:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Agreed that my 6000.00 dollar of dental work at 210.00 per mo. for 21 months included partials, but once the 4 teeth were extracted and a crown with a special hook applied to place partials on was applied then was told the partials were not included in the estimate...why would I have teeth removed when I wasn't covered to have them replaced! I spoke with...
Jun 19, 2008
3:18 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After reading all of the reviews here about Ashley Furniture, I am very thankful that I never bought furniture from there. I never realized that Ashley sells the lesser known brand names of furniture as opposed to the more reputable brands like La-Z-Boy.
I remember when I was shopping for recliners I took a peak at the furniture at Ashley Furniture and...