The complaint has been investigated and resolved to the customer’s satisfaction.
Eastern Refinishing refinished my tub area in April. In doing so, they failed to remove the shower fixtures - meaning that the area behind the handles were not refinished. In July, I replaced the fixture and noticed the problem. When I called Eastern Refinishing, and suggested that they send a technician to correct the issue, the contact became indignant and hung up the phone. I'd advise everyone to avoid this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
On March 18, 2002 My family and friends family went to IHOP in Waldorf. We already had a problem because the place smelled like mold. My family used to visit IHOP frequently until this day. We all ordered our food. I had ordered Biscuts and gravy. Well, the food came out and the woman was handing the food around so everyone's hands were full. Next thing we...
The complaint has been investigated and resolved to the customer’s satisfaction.
Within the past several years, one of my sisters has a few times ordered and paid for several gift subscriptions to magazines from this company (which until recently went by the name "MagSelect.com") for many family members at Christmastime. We each receive a yellow card in the mail wishing us "Season's Greetings" and advising that a gift subscription to a...
The complaint has been investigated and resolved to the customer’s satisfaction.
On April 30 2008, I purchased a Trion Air Bear air cleaner from Climate Doctors on ebay. Ten were listed; I bought one. It was paid for immediately by Paypal. On May 1, I was emailed by Climate Doctors and told the item was out of stock until mid-June. 'Chris' asked - what did I want to do? I queried back - can you wait list this, and ship as soon as they...
The complaint has been investigated and resolved to the customer’s satisfaction.
We have had a lot of negative experiences with Pulte's home construction. It seems they have undersized the ducts on our home and not provided appropriate dampers to adjust the airflow appropriately (it would cost about $8000 to repair that, but we have chosen not to do that). The air conditioner failed after only 6 years to the tune of about $6300. The...
The complaint has been investigated and resolved to the customer’s satisfaction.
TRS Recovery Services, Inc. keeps authorizing bad checks written using my name or nick name and address with an incorrect identification and another victims bank information and then sends unpaid check notices to me for payment or keeps calling for collection. TRS has allowed identity theft criminals to write more than twenty plus checks totaling over $20...
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a basic Maytag washer in October of 2004 to replace our Whirpool, which we had for 14 years. In June of 2007, the transmission had gone out and the water seal had broken down, so it was throwing grease over our cloths. The transmission and seal was replace, but the labor was $120. A year later, the seal has failed again and the transmission...
The complaint has been investigated and resolved to the customer’s satisfaction.
We stopped and put 68.00 in gas in our vehicle then my husband went in to get munchies for the entire family. I thought my husband paid at the pump so I moved to a space in front of the door directly across from the pump i left.
The Cashier David told my husband not to move before paying in the future so My husband Robert said okay, then the cashier rudely...
The complaint has been investigated and resolved to the customer’s satisfaction.
On April 12, 2008 at approximately 9:00 am, a RTG delivery driver parked a fully loaded 15-20 Ton truck on my concrete driveway to unload furniture. Although I met the driver as he was getting out of the truck and asked him to move the truck to the street for unloading, he replied it doesnt state unloading from the street on the sales order. I advised him...
The complaint has been investigated and resolved to the customer’s satisfaction.
We are customers of Charter Communications in Apple Valley, MN. Charter is the only cable company available to Apple Valley residents. After installing additional cable outlets in November of 2007, we have had literally enough black cable to go around our house two times lying laying in our front and back. We were told that our region (Minnesota?) fall...
The complaint has been investigated and resolved to the customer’s satisfaction.
Spin Life.com does not deliver in-house as it claims.
"Free-In House Delivery" If you have more than two (2) steps - they will leave it curb side. Customer service is inept. Not worth the breath you breath. Delivery man also, arrogant, rude and ignorant! My husband offered to help the delivery man bring it in the house (by the way - my husband currently...
The complaint has been investigated and resolved to the customer’s satisfaction.
Priceline.com has a terrible policy of keeping your money for a lengthy amount of time when they have made an error! I attempted to rent a car for two weeks, using my debit card (About $350). Unfortunately, I paid for the car at priceline.com, but was unable to pick it up at the rental car agency. Priceline admitted to their mistake of connecting me with a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I arrived from KLM Airlines on June 30 to Dallas, TX. I got a receipt for delayed luggage on June 30, since last 7 days I have been calling them and no one returns calls, I called their number 800-745-9798 and all they say is they have sent a message. Its ridiculous that they dont have any sensible reply for me and dont have a clue of the exact status. And...
The complaint has been investigated and resolved to the customer’s satisfaction.
An order for a bedroom set was placed on June 13th and the receipt said an expected delivery date of July 15th. However, after repeated efforts to contact the store via telephone, I was told today that the order wouldnt be delivered until the end of October. The representative also mentioned that when they write 4 weeks on the receipt it normally takes 8-12...
The complaint has been investigated and resolved to the customer’s satisfaction.
Empire Auto in Manchester NH misrepresented price and mileage in ad. I stupidly still bought the BMW Z3...it couldn't pass inspection...had to spend another $1, 000.oo in repairs...
The owner of Empire was a slick little greaseball...he would not assist or make things right...he physically threatened me when I demanded my money back...he said his attorney...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing to tell you about the worst experience I have ever had with any business. On May 2, 2008, My boyfriend and I bought a washer and dryer from your Sears outlet in Melrose Park, IL. We set up the delivery for 5/25/2008. On the 25th, the delivery came as scheduled, however when the installer hooked up the washer, it was leaking water everywhere!...
The complaint has been investigated and resolved to the customer’s satisfaction.
We found all our home furniture at the Ashleys Home Store. Little did we know that in 4 months all our living room furniture would be sunk in & look 5 years old. We have to stuff it with pillows just so we can get up out of it!
We were told by the warranty inspector, that to fix it he would pretty much have to re-make it plus he would have to add some of...
The complaint has been investigated and resolved to the customer’s satisfaction.
I reserved a truck on line using their website, and they sent me an email saying they will call me two days before my reserved date to let me know where and when to pick up my truck. They didn't call.
Then I try to call them to find out, I waited for an whole hour without anybody answering my call. So I decided to wait for another day.
On the day before...
The complaint has been investigated and resolved to the customer’s satisfaction.
I called Direct TV a year ago asked them to remove the XLB baseball package sorry I don’t watch baseball, and my son is off at college. Anyhow Direct TV says not to worry, I called them 6 months ago just to make sure they say no problem. Guess what I go on line to check out some new shows and bang there is a bill for MLB. I’m on auto bill where they hit my...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I purchased a mattress from Park Furniture, Altoona, Pa. under the impression we were receiving the best service from a small business owner. The mattress, Allure from Restonic, cost us $1600! It lasted about a year and a half then formed permanent indentations on both sides. It no longer offers support or pain free nights. I toss and turn...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have used Lenscrafters since the early 90s. The last 3 times I have wanted to use my old glasses. The first pair they said they could not put new lenses in made sense to me. They said the bottom of the lens were held in by fishing line and it was too stretched. OK, they got the sale of new frames they informed me would be able to be used for another pair...
The complaint has been investigated and resolved to the customer’s satisfaction.
Long before I had to do business with them I had several of their customers telling me about their battles with this company. SunTrust recently sold my mortgage to them and I feel that I have been fed to the wolves. I was already having problems keeping up with my mortgage and as soon as I was transferred it went up another 400 dollars. I tried to speak...
The complaint has been investigated and resolved to the customer’s satisfaction.
Took my Honda motorcycle in for repair. They would not do repair because they said there was rust inside the drive shaft cover. If the cover is leaking then the cover is faulty and any damage done should be covered. The dealer and Honda both accused the other of refusing the repairs. I paid $700 for the warranty and $175 to the dealer to tell me that they...
The complaint has been investigated and resolved to the customer’s satisfaction.
Even though all Ashley Furniture are independently owned and operated, the four in South Jersey, Turnersville, Northfield, Cherry Hill, and Millville are all owned by the Crest Furniture Company, the same people who own the Value City Furniture in NJ. First what anyone should know is that the company's employees do not last very long. It's a performance...
