Many things can cause delays...even in just that one hour. It could be weather, mechanical, technical, or it even could be delayed because crew is running late on a different flight. Most airlines don't offer vouchers on weather related issues...so it's interesting that they even offered that in the first place. Well try a different airline next time. Next time try to be more understanding about delays. My itinerarys change a lot too. Sometimes flights get taken off their system...
Well the lady from the service phone promised me a hotel on United and I have her name and ID but that was not good enough. I got a stupid travel voucher which I hate as they are more trouble than they are worth and I did not want to use United again. If they promised me a hotel they should have kept that promise. That is bad business practice. I also booked a flight from Burbank to Portland with the voucher and somehow it booked me from LAX to Portland. I did check it over before I hit purchase and the airlines did finally apologize for that mess up. I know that sounds unbelievable , but it happened which shocked me also. Maybe the button for alternative airports was pushed I do not know, but it was not the flight I booked as I would not book a flight from LAX which is 1 hour from my house when I can book one from Burbank which is 10 min away. I only use LAX when the price is significanly different which in this case it was notm, only about $30.00. I never put LAX in the departure city, so I have no idea how that happened. Granted they cancelled that right away. But it will take me 2 months to get my money back. I just know that even the flight attendents were upset with thier airline and the poor treatment. I happened to be on the shuttle with them from the hotel back to the airport. Also a lady on my flight was gathering names of others who had a bad experience so she could go high up and make some changes with thier service. They just don't seem to care with the exception of a few employees. I wrote them a letter. I highly doubt if it will do any good, but at least I let them know my complaint.
United Airlines died long before 9/11
Great I just booked a UAL flight. Let's hope I have better luck.
For the record, I don't work for United airlines or ANY airline for that matter. I am, however, a 15 year veteran of the travel industry and have seen and heard it all. My comments were not a personal attack on you, Boykman, there are just many things that seem quite unbelievable about your story. Many of the things just don't add up.
Trust me, I am not defending the airlines, but in this case, I'm calling it like I see it. There are many, many times that I am on the phone to the airlines on behalf of my clients. I have spent, literally, hours trying to straighten out problems and issues that would make your head spin.
At some point, however, you have to ask yourself: Is my time and energy really worth all of this? I'm not sure how much the hotel was, but at some point, I'm sure much more of your time and energy was spent fighting for the 100.00 voucher that you didn't even want.
Rick Sitler - nicely said! Really enjoied reading your Story :)))
Yes, Tata Indicom is just a company full of cheats & fraudsters giving no service for your money.
I applied for a 64kbps unlimited connection(Infinity-64) at Rs.800/month to use it as a backup for my current internet connection. Their representative, a Mr.Vikram, showed up at my home early in the morning at 10am(early in the sense that I go to sleep at 5am) on May 9th, 2005 & had me fill their registration form(Form Number 1210692) & took a cheque of Rs.552(Rs.500+10.2% tax towards setup charges) & said that I’ll have a connection in 10-15 days! Astounding as it was(as there’s no company that takes 15 days to get you connected, it usually with 3-4 days), I accepted it.
After 12 days, I got a call from their office that it’ll take another 10-15 days for me to get a connection as ports on their servers are full. ### as it is, I still accepted! Now after 1 month, I called that lowly son of a ### Vikram to tell me whether they are gonna give me a connection or not. He said that they are experiencing problems & will have me connected in 1 week. Problems?! Big deal? Not my problem! I told him that he has 3 days, either connect me or make a refund! I called him up 4 days later & demanded a refund. He said that I should fax an application or I want, he can come & collect it from me. I said ok, come & collect from me. He promised to come in the evening. 1 week passed & I still hadn’t heard from him. I called him up in the morning today & asked whether his evening has come or not, he started ###ting me by giving the ###-n-bull story of he not being in Delhi! I asked when am I gonna get a refund & he said that he’s reaching office in 10 minutes & will have their manager call me! Its past middday & apparently he hasn’t reached office yet! Has he died on his way there, I sincerely hope so!
So the moral of this incident? Never get a connection from Tata Indicom, they suck! All they want & do is to get your money & then they forget you, no refund & no service, your money is as good as gone! Second moral is never pay an advance to get a service like this to these companies when they are not delivering within a week. Third moral is, pay by a Credit Card always. If I’d paid by a Credit Card, then I’d simply would’ve done a chargeback & be done with it, no problems at all.
I completely agree with the above people and the remarks they have posted for TATA INDICOM. They are a bunch of cheats working under a plush brand name of TATA. Exactly as Amit’s story, these guys had approached me ( Kalkaji, New Delhi ) after I enquired about the broadband connection, they took the advance money and then one guy came after 20 days ( after repeated phone calls ) to put the cable, the connection was still not there. After 15 more days of followup with countless people the coonection is still NOT activated. These buggers don’t pick the phone., if they do, ( by accident ) they will not reply back and worse the customer service guys don’t know whats happening to your account, forget others.
I think like Amit and the second customer I also have lost my money, I would like to take these suckers to some customer court or report to some NEWS channel to blow up this whole affair.
B******s !
well, Abhijeet, you can file a complaint with the local office of National Consumer Disputes Redressal Commission near your place(that’ll be South Delhi?). though I doubt any good will come!
I satyajeet singh in mumbai -india) our mobl. No. Is [protected] (maharshtra). I very very old user andi have total seven no. From air tel. And all my Mobl. Is working. But i very very sorry to say that Airtel network in india mumbai (maharashtra) very Very poor (dirty). Your all staff in customer care is very poor /dirty / ire-responsible and uneducated person. She and he (they) don't know "how reply and how to short out and how Communication with customer. They all are cheat you and try to make his target achieve. And earned lot Of money from you. But they don't give the service / theyalways create the problem.
The matter is just 10 days ago in aug. 2006 for hello tune. One day i m Received a cal from your (air tell customer center pune.india) they said --------if you allowed me to give 'hello tune' on your desire. And its
Charge only inr. 30/- in a month and no any activation charges. ----- Then i said no-- i m not interested and i m discounted his call. After 24 Hours. They give hello tune in my mobl. And they deduct the amount rs. 30 From my balance. After that one of my friends told me ' how bad song to your mobl. For hello Tune . Then i can't believe this and i dial from my another my to this mobl. It really very very same and to dirty song in my mobl.
Then i m immediately cal (dial customer center pune india) -121 and discuss With air-tel person. She said ok . It will disconnected with in 48 hours and your money will back To your account. Then after 48 hour i m again chk, but its continuo and i again call 121 Customer center. That person so argument with us then i m request ing to Pls. Connect to your manager. They didn't call and disconnect the my call,
Again i call another person is said " ok no problem hello tune will Disconnected again 24 hours. Till today
This is counting and i m several time 'sms' to you customer center pune.
No any reply..
Now i m final go to launch a legal action against " air tell customer center Pune. India and publish the all matter in all news paper. If i m not received any action with in 24 hrs. From you person side to stop the "hello tune" and return the rs. 30 in my account.
Expecting urgent reply from your side,
Mr. Satyajeet Singh
My ex husband called around to have my car key reprogrammed to my car. He called chrysler on Friday spoke to one of the service people. He explained he already had someone put a new PCM chip into the car and now only needed the key to be reprogrammed.
He asked them how much it would be to have a key reprogrammed to a car? They answered $20.00 to $30.00. How long would it take to do? 2 to 3 minutes. Do we need to bring the car there? no.
Tuesday, I, his ex-wife, went to the dealer with the key. I told the man at the front desk my ex called last week about my car. I explained everything that was said to my ex.
He asked me if I had the car here? I said no. I was told I didn't need to bring the car. He said we need the car. He was very arrogant and treated me as I didn't know what I was talking about. I told him my car won't start. He said it would have to be towed.
I told him I will be right back so I can call my ex to find out who he spoke to. He continued to be arrogant and rude as I was leaving.
My ex- called him back on Wednesday. They now said it will cost him $45.00 for the key to be reprogrammed, $85.00 to just check the car before reprogramming the key and, also the service charge. Something that should have been only $20.00 to $30.00 dollars is now going beyond even me.
I called another chrysler dealer wednesday (today). I found out it will cost me a TOTAL of $85.00 to get everything done. I made sure I specified and asked 4 times on how much it will cost and who I was speaking to at this place.
Joe, thank you very much for the provided information.
The 2-day slim is the name of the product. you are supposedly given a trial period to see if the product works and if not satisfied they are not suppose to charge you. I canceled in january 2006 and they still debited my account. I had surgery and couldn’t get one of my medications due to this company. when I contacted them in january they stated that they were behind 4 weeks on refunds. well I waited and waited and never got one. I call numerous times and get a recording. I email and don’t get any response. the last human I spoke with was about 2 months ago whom stated a manager was going to be sure my refund check was mailed that day. well here is almost the end of july and still no refund. I thought they went out of business or something due to the lack of response but I still get “spam” email (and I even have a different email from when I originally corresponded to them) from them and see their websites all over the place. if anyone has any additional information besides the phone number [protected] and email below please help. to everyone: please do not buy anything from them! save your money and protect your financial account (s).
Please feel free to contact them or forward this message to customer service - [protected]
Home office fax - [protected]
Email: support@momentumworldwide.com
PayPal advertises on eBay if you buy something and use PayPal for your purchases that they will give you a buyer protection. The buyer gets protection from sellers that sold items Significantly Not as Described or items not received. They advertise that buyers are protected up $1000.00 in purchases made on eBay. I bought a hot tub (item number [protected]) on eBay and paid for it with my pay pal, but when the hot tub was delivered it was defiantly significantly not as described. I filed a dispute with pay pal to either resolve this issue with the seller or pay me the $1000.00 protection that they advertise. And all I get is a bunch of emails saying either the case has been closed or I must resolve the issue myself with the buyer.
Somerset Cleaners lost an expensive article of clothing of mine, but refused to look for it or resolve the situation in any way. In fact, they attempted to flip the situation, as if I had done something wrong. I returned to the drycleaner only 15 minutes after picking up my things (that I had dropped off that morning) to alert them to the loss and request that they try to recover it. Upon my return, the manager told me she had looked for it and couldn’t find it anywhere. She was very rude, dismissive, and clearly surprised that I returned so quickly to claim my property. It’s impossible that she could have looked for anything, since I had called from my car to alert them that I was coming to get the rest of my drycleaning. This particular drycleaner does everything on-site, so it was odd to me that anything could just disappear. Plus, the back-room facility is pretty large, so it would take some time to look for any lost item. Instead of helping me, the manager called the police. I had already called the owner three times, but to no avail. He never answered his cell phone when I called from my cell phone. The drycleaning manager called the owner on his cell phone AFTER calling the police. The owner apparently answered. The police showed up before the owner and agreed that the entire situation was strange and wondered why the manager wouldn’t look for my things and why she called them before calling the owner, especially since neither my posture nor my tone were threatening in any way. Sadly, even the owner didn’t bother to try and understand the situation or help me. He was also very rude. The police officers asked him to calm down and encouraged me to file a civil complaint. Two teenage girls work at Somerset Cleaners and their attitudes were just as cavalier as the manager’s as they witnessed my confusion. They promptly left the scene before the police arrived. I don’t like to have these thoughts, but I wonder if someone who works there needed a little something extra for an outfit of their own. They were hiding something and they were exceptionally disrespectful...all of them.
I just relocated across country. Items were packed with bubble wrap and pop corn, wadded paper and other protective materials. The objects were put in rental truck. Then, either transferred to another truck or put somewhere else for a few days. I was told that my things would be on ONE truck for the entire move. This was not true. I wanted it that way because I have many oil paintings, glass items and expensive bric-a-brac. I used to sell antiques.
More than 2 weeks later, I received my precious things which were clearly marked "Fragile" or "Glass", along with arrows indicating which direction the boxes were to be placed. Again, another rental truck...this time, with 1 driver. Two men were hired locally. One reeked from alcohol, and both not trained movers. I know the difference between simple muscle power and a professional mover. These fellows kept banging the dollys into my freshly painted door jams.
My furniture was taken off upside down resulting in broken dresser tops, backs and bottoms...I think the furniture was dropped. My desk is sitting outside for the trash man in 6 pieces. My Bennington Pine dresser is cracked in the back and the corner damaged with some sort of shoe polish applied to cover the broken corner. Boxes were put on dollys, upside down, stacked up to 7 boxes high. I got a sarcastic remark back from the "professional mover" when I objected. It's in the garage doing nothing. Now, I have to buy a desk and dressers. I chose this mover because on-line it indicated that they were experienced in cross-country moves.
They insisted in a deposit, then half of the amount and finally, the complete amount (approx. $5,000) before unloading. This was not cheap. Everything that can be broken is broken...and, they even unloaded someone else's items when I pointed it out to them. At this time, I am missing a valuable fantail fish, hand welded and large, that was attached to a glass coffee table with bevelled glass...a one of a kind piece crafted for me by Wasserman, in Beverly Hills, California. They were not packed together (base and fish). I'm heartbroken.
Good luck to me in hurrying up to open over 100 boxes in order to take pictures and make a claim.
Early this week I was reviewing my very busy monthly Visa card statement. I noticed charges from Hollywood Video that I did not recognize. I called my credit card company and found out they have been charging me the same amount for 15 months. Credit card company told me they could only dispute 3 months of charges. Hollywood Video confirmed thier mistake and told me the best they would do was to credit back six months of charges. When I told them I would sue them they said they would deny me the six month refund if I did. I accepted their six month credit and planned to fight them again after I got the six month refund. Tonight I was watching 20/20 and learned about another effective method of fighting for my refund. That method, of course, is the Internet. I want all 15 months credit returned to me. It is over $200. And a six month refund is not fair or enough. Once again the big company threatens me in to their take it or leave it offer.
I ordered your promo cd on how to about windows and internet. Now videoprofessor keeps on sending cds and charging my account even when i do not want those lessons. There is no address nor telephone to make them stop this and bleed my account dry. This plain and simple theft using the cyberspace.
About 18 months ago I bought a 50" Samsung DLP, HDTV at Best Buy - it was not cheap! Last month the "lamp" burnt out so I returned to the store.
BB - We don't sell the part.
me - Where can I get one?
BB - I don't know. Try the internet. Did you buy an extended warranty?
me - No
BB - Then we can't offer you any service (even if you pay for it).
me - What if I had bought an extended warranty? What happens after the term is up?
BB - I don't know.
Eventually I found a site for Samsung parts where I could buy the part. But it died 2 days after installation. I was able to find a service company by going to a competitor of Best Buy - not FutureShop. The competitor referred me to their service company. More recently, Best Buy tried to sell me a D-Link Media Center 320 to enable me to display photos on my TV. The trouble is, the unit they were trying to sell me doesn't work - at all - on HD TVs. Deal with these guys at your peril!
UPDATE: The lamp was replaced but died in 2 days. The lamp and the ballast were then replaced. (>$600 in parts and service.) The TV was again dead after about 2 weeks!
UPDATE 2: Because of this complaint, Best Buy sent me a form to fill out to get service. (Does the date of purchase really matter when you have no contract and expect to pay for service anyway?) The 3rd party service guy came and found that the lamp still worked. A plastic cover at the back is supposed to push a toggle back to indicate that the cover is on. I fixed that by padding it with about 10 layers of masking tape.
I have had 2 service people come to check this $700.00 CAD dish washer and the 3rd person to come has cancelled twice and when I called Sears to resked this appointement and asked to speak to a manager I was told one would call me back in 40 minutes.That was 2 weeks ago. No one has ever returned my call. This Maytag dishwasher does not do a clean and thorough job and I am getting nowhere with the customer service dept at SEARS.
I cancelled the Video Professor CD's last month. Now they have sent me another set. Why?
It is our goal at Bluegreen Corporation to provide all of our valued owners and guests with professional service and quality resort accommodations and amenities.
As part of our commitment to quality assurance and personal service, we are pleased to report that our representatives have resolved all of the issues presented by Mr. and Mrs. Reilly in their posting. Furthermore, we assisted Mr. and Mrs. Reilly with making a reservation at a Bluegreen resort using their Vacation Points.
We would like to take this opportunity to address the issues mentioned by Mr. and Mrs. Reilly and sincerely hope that by doing so we are able to provide clarity to others who may visit this web site.
In their posting, Mr. and Mrs. Reilly indicated that they have had difficulty making reservations using their Vacation Points. Bluegreen owners may use their Vacation Points to visit any Bluegreen resort based upon availability of accommodations and their account Points balance. While there may be limited availability for some resorts during peak vacation times, there are still many resorts and destinations with availability at most times of the year.
Due to the fact that reservations are based upon space availability, we encourage owners to be flexible with their destination and travel dates, and to make travel plans well in advance in order to increase the likelihood of obtaining their desired dates and destinations. Also, Bluegreen owners may now make bonus time reservations online by logging in to our web site at: www.bluegreenonline.com.
Bluegreen Corporation makes every effort to ensure that our owners are satisfied with their vacation ownership purchase. We have expressed to Mr. and Ms. Reilly that we sincerely want to assist them with maximizing the advantages that the Bluegreen vacation plan has to offer. It is our hope that Mr. and Ms. Reilly will continue to use and enjoy their ownership for many years to come, knowing that Bluegreen is committed to their satisfaction.
I orderd an eliptical from Shop NBC and it was a "today special" for the price of 449.96. I recieved an email on sept. 1st that said my order was on its way, when my eliptical did not arive i called shopnbc and was told that i had to put a 30 day track on it and that if they could not find the product that they would refund the money and if i wanted i could purchase the eliptical at the "today special" price instead of the higher price it is now. so i waited 30 days and i called back and was informed that i would get my money back, but when i asked about purchasing the product at the lower price i was told that they could only do it if it was within 30 days of the purchase. when i told them that i had to wait 30 days for the tracking to be done and it wasn't my fault they told me that there was nothing they could do. How can Shopnbc expect me to reorder in 30 days when i had to wait for their tracking to be done.
During a dental emergency that was going to be $3500.00 that insurance did not cover. The dentist had an option, GE MONEY BANK. With not much choice it sounded like a good idea and GE was a name you can trust. That was a mistake. The first bill came I paid what was due and then with 2 kids in collage I took a home equity line to help. So I put this down as an auto pay off and got confirmation that they sent the money. When I received my next bill from GE it showed a credit for the full amount but not a zero balance. I had two late charges I called GE they said the full amount was paid but it was late and then the second late charge was only for the first late charge. I told GE I had not received any bill and was told oh well. I ask to speak to a supervisor and was given to Brock who would not give his full name but badge #74217. I was told by him I should take better care of my finances. I explained I had not received a bill and I knew the balance was paid I did not think to call GE at that point. I tried to work out something but I was told and this is a quote (you signed the paper you owe us the money). Next time I will seek out a loan shark the treatment will be better.
My laptop was originally having issues with the screen so I sent it into HP to have it repaired during the summer before I went back to school. I received my laptop back and it was working fine and they didn't replace any parts. Only a week after I got back to school, I started having the same issues again. So I called HP and they recommended sending it in for repair. I did it and they had my laptop back in a surprising three day turnaround. The repair summary said that they had replaced my system board and reinstalled Windows. I noticed immediately when I went to use my laptop that USB devices weren't working properly, my touchpad wasn't working, and it took forever to load Windows and sometimes it wouldn't load at all. So I sent my laptop back in for repair and this time they kept it for five days and replaced the system board again. I just received it back and now the fan is running constantly on the system board and it didn't do this before. I called HP and they said that I should send it in again for repair. I expressed my disgust about their service to them and they told me that all they could do was have it sent in again and said that it would receive "priority" repair. As a result of this, I was going recommend to my father a new HP laptop, but now I don't think I am. This is getting to be extremely frustrating and by now I think I deserve my money back or a new laptop.
