I fell for their advertisement, because I wanted to loose a few pounds. That was a mistake, the weight I am loosing is out of my wallet. What started out to be a free trial, just pay shipping! That was all a lie, to date I have been charged the 29.95+19.95+34.95 I had to close my Paypal account to stop them, because Paypal is of no help, there seems to be no end in site all within the past 10 days. All for some Tea that can be purchased in any grocery store for $5.
It is just oolong green tea in their packaging, not even that great of quality. I can only hope that a Class action Lawsuit can be brought against them.
I had T-Mobile [protected], and I had an extraordinary large number of dropped calls. I let my contract run out, then disconnected by service. I ended up getting 3 "final" bills. I paid each one. When I got the third "final bill", I called customer service and complained. Customer service was very nice on the phone, and she assured me that this would be the last final bill. A month later, I got another "final bill" for $30. I was so mad that I did not pay this one. I never heard another word from them until 3 years later I was turned over to a collection agency. Now the bill is $300 because of interest.
I purchased and received a new Dell Inspiron 1520 computer on May 5, 2008. I reported that I had a defective keyboard on May 18, 2008. At first, I experienced a problem pressing the R key on the keyboard. The key would lock and not allow me to press it while typing. Then ten minutes later, it would work and I would experience the exact same thing with the 4 key on the keyboard. The latest characteristic I have experienced is the inability of the computer to register or recognize the 1 key. Although it would allow me to press the key, it would not register on the screen.
During that phone conversation, I was informed that the keyboard is a customer replaceable part and hence a replacement keyboard with installation directions would be sent to me and that I would have to open the case of the computer and replace the keyboard. The fact that the computer was brand new and just received from the company was not an issue nor was the fact that a novice like myself is not capable of such a task.
The issue with my concern is that I am experiencing an intermittent problem with this NEW computer. The computer will work fine much of the time, and all of a sudden a problem arises. When new products experience intermittent problems, it is a clear sign that the product is defective.
Once again, I am insulted that DELL CORPORATION would send me a replacement keyboard labeled REFURBISHED and consider this a solution to this problem.
There is clearly a problem with this new computer and I am requesting what I purchased - a new computer to replace this obviously defective computer.
I also purchased a swivel sweeper on the 29th April and I’m still waiting! The money has been taken out of my account the day after, but to date I have not been able to contact Bluefold either by email, or phone.
I have also filled out a form from google asking me how was my experience with Bluefold, ha! I said it wasn't very good considering I hadn't received my goods yet!
I should have bought this product thru ebay, it may have cost a few pounds more but I would have had it by now!
Does anyone know how do I claim my money back thru Google?
Very disappointed customer!
Best Buy knowingly sells this troubled brand, and when the LCD Main Board goes out 3 months after the Warranty is up, and Costs 450 dollars to Repair, They offer you nothing but a hassle. "Why Didn't You buy an extended warranty?" My 27 «Insignia lasted barely over the one Year, now it is trash, at least I know why they started a recycling program. I will never walk into their store again. Everything that is supposed to be black on the TV turned a bright Green, very annoying, The repair tech said this is common, that’s why when I went back to their Maple Grove Store to tell them about this calmly, they offered 10 % off a new Samsung, which is over 600, then they want money for an extended service plan, Screw it I'm still tapped from the TV I bought a Year ago, and why would I give them any more Business?
Past member that will tell you that you can find much better gyms than this. They look good; however, the management at this place has a lot to be desired. Tried to get issues rectified with my membership and they just refused to listen or respond. Tried to get them to resolve by contacting the Better Business Bureau and they just said so what! Look at the other complaints on this board about them and just Google them and read other reviews and you will see a clear pattern. Do your research and make sure you read all the fine print in the contract you sign. Don't waste your money, go to a good club. There are plenty out there.
Thankfully my 2 year contract with sprint is over. I bought an insurance since the beginning which supposedly covers damage, malfunction on my phone. Around three months after I purchase the motorola i870 I started having all kinds of problems from the phone turning off by itself, the screen in the exterior not working, and when making a phone call or checking my voicemail it will turn off by it self.
I when to a sprint center and they said that it was my fault, (I always take good care of my phones) and I tried to fix my phone issue with the insurance and they said that it only covers theft, water damage but not personal damage. I was like what? the sales person told me it cover everything? damage and so on. (Later, I told this story to an a classmate of mine which I found out he was an ex-sprint manager employee he said that the i870 had a lot of problems and even he had one and had the same problems).
My phone service had a 2 line one for myself and one for my brother more than a year after this incident my brother's phone was stolen. Sprint charge me for every single called the thief made and also for the internet service that the thief used even though I had canceled it, since the first month of the free internet trial. Which was more than a year ago. I spend hours in the phone with the so called customer service which where moving me around from person to person and sending me back and forth.
I am so unhappy with Sprint/Nextel and their cheap phones and bad customer service that just take you in circles. I just want to warn good people to be BEWARE of Sprint/Nextel. Tomorrow my last contract cycle is over and I will get another provider and I don't want to have nothing to do with Sprint ever. Hope I had discover this site earlier so to warn other people about Sprint/Nextel.
Last October we purchased these two swell lap tops, the melted hard drive of one being that which is currently playing on youtube.
They have both been enormously problematic off and on since day one. They eat Word Perfect files that have already been saved. They go to sleep at random times. They eat I-tunes files. They eat graphics (Adobe) files. They eat Internet bookmarks. They run slow. Their Internet connections are poor. They run VERY hot.
Fast forward to present day: within days of each other, both systems completely failed. Service
tag number 52S said Error Code 7 and after a few hours of frantically trying to save files to a portable hard drive, one couldn't even turn it on. J87 said error code 5 and would barely, haltingly boot up. Calling service techs over in India, it took almost two hours to convince them through an amazingly incompetent trouble shooting process that the hard drives were basically dead.
But eventually, they are convinced and "sorry for the inconvenience." So they send us new ones, and we install them. Easy enough, except for the loss of that thousand dollars of software that cannot be reinstalled (video editing, song-writing), not to mention the huge hassle of reloading all the other software we can reinstall, the permanently lost files, etc.
And just because the hard drives now work, that doesn't mean these boxes are not otherwise defective, time bombs still waiting to explode. The computers still run unbelievably hot. As hot as putting your hand in an oven hot. That can't be right, can it? Maybe that's why the hard drives melted. Maybe the problem is caused because the computer battery can only contain 14.8 volts and the power adapter puts out 19 volts. Not such a smart idea really, to have such a disparate amount of power. What sort of trouble shooting does Dell provide when one of these things burns down the house? I suppose the techs have been trained to say then that they are very, very sorry for the inconvenience.
But back to my story. So, when we took out the old hard drives, as you can see on youtube, one was oozing skin-burning pink goo. The other was merely rippled and bubbled.
These products were, and probably still are, defective. I do not want to wait another six months until they are out of warranty and watch these new (excuse me, not new, refurbished!) hard drives melt, or my house burn down, or see whatever other atrocity these lap tops hold in store.
I want to return them and I want my money back. I am putting this out on the web as well as contacting Dell.
I ordered a laptop and a carrying case from Dell. I received a laptop but no carrying case.
Now I walk around carrying laptop in my hand without a carrying case. Complained few times ... but nothing yet.
Also, when I try calling Dell during weeknights/weekends to check the status of my carrying case order, the automated operator says call during day time. However if I call during weeknights/weekends and choose to option to order a new purchase, they'll answer my call.
Once they get your money (from the order), you've to deal with them during their working hours only. What a service from dell.
I have been on singlesnet since February and have recently deleted my profile. The men on singlesnet are liars especially in their profiles. They make it seem like they are seriously looking for a monogamous relationship. However, each man I dated either was a married man or looking to seduce a woman to ***. Singlesnet does not screen or ask for proof that a person is not married. Therefore, it has become a playground for married men to fantasize and get cheap thrills. A cheaters haven. I detest this site as it offers nothing to women but make us prey to those men seeking to take advantage of us. I'll stick with E-Harmony which is a much safer site for women.
When I wrote to tell them the man who asked me out was married I never heard back from them. Do not use this site. They continue to take your money even after you resign. This site stinks. Single People BEWARE. This site is a joke. I continue to get winks and people interested emails from these people and I have written them many times to discontinue my subscription. Again. They do not check anyone that subscribes to it. You get phoney emails from them and then when you actually get a date with a ? Real human...it turns out the guy is a ***. So do not...I repeat...do not buy into their scams.
I am renovating a house. I had all three services, TV (Expanded Basic and Premiums), Internet 5 Mg and VOIP. I called to ask them to suspend my account for two months while the house was being renovated. They refused, telling me that I could only close the account. Well I don't think I will be reopening it. Charter Communications employees, collectively, have no idea what customer services is. They treat their customers like garbage. Calling them you wait on hold for at least 10 min waiting to talk to someone, and more that not it can be 20 min. Every time there has been a problem with my Internet service I call and get a stupid recorded computerized troubleshooting technician that requires you waste 10 mins going through a number of questions that relate to your equipment, and EVERYTIME it was a problem with their equipment!
If I can get 3 mg DSL I'm going with that because I am fed up with the way Charter has treated me.
You get messages from the service saying people are "interested in you" which is very misleading. What is really happening is the people have only looked at your profile and nothing else. PayPal will not do anything about it either so don't waste your money on this garbage..
This dating site is misleading and draws you in by telling you that people are interested when really they just went to your profile. It's wrong and they won't even give you a refund without calling some long-distance number and arguing with somebody (and who knows if you will even get the refund then...)
Nine years ago I retired from Verizon after 31 years and I am ashamed of that company’s service. I had a dsl account in one state and a FIOS account in another. The billing was to be at a $99.95 base price, they never got it right I cancelled after four months they cancelled my dsl also-4 times. I made over 65 calls, hours and hours on hold they billed me after account was closed, told me not to pay then two months later it went to collections, they then charged me $200.00 for early cancellation, I broke the contract -never, never, never trust Verizon's service. If you prove them wrong, that’s an "if" you will wait 6 to 8 weeks for a refund which was not what they quoted. -"god awful service".
I reserved a room at Days Inn Inner Harbour, Baltimore, MA. The reservation was made in March, 2008, online for 3 nights in mid-June. I confirmed in early June.
I e-mailed the address on their web site about a week ahead to alert them that I had a late flight and would be arriving after midnight. The reply e-mail said I needed call the day of arrival. Although I thought that the e-mail *should* have been enough notice, I called before boarding my flight to let them know I would arrive between midnight and 1am. They said "OK."
When I arrived at Days Inn, an angry-looking man was being escorted to a taxi by the desk agent. When he returned to the desk, the agent told me "I have some good news and some bad news: The good news is that you won't have to pay for your room tonight. The bad news is that it isn't here."
I told him that there was no good news: I wasn't paying for my room anyway - I was on the job for the state of Georgia. I was being sent to the Mt Vernon Inn, "about six blocks north" (more like 8) and that I could come back to the Days Inn the next day. I complained that the Mt Vernon Inn was considerably further from my conference location - he gave me a total of $15 for taxi fare. I was also given a letter to give to Mt Vernon and was escorted out to a waiting rattle-trap taxi.
While the Mt Vernon was older and not as nice as the Days Inn, I decided to stay and negotiated to get the room for all three nights for the same rate that Days Inn paid for the first night ($99 vs $155 market or $122 govt employee rate).
The extra walking was a bit of a hassle (esp the last day w/luggage) and the neighbourhood a bit "more interesting" - the REAL problem is being booted out of my room so late at night and having to present at the conference the next day.
Shortly after cancelling my room via phone, I did stop by the Days Inn. The front desk manager was very apologetic and said they felt bad about it. I was NEVER given an explanation of what happened. I do know that a national extreme sports competition was in town that weekend, so I'm certain that I just lost out to the highest bidder.
We ordered carpet on 5/30/2008, and more than one month later it is still not completed. They first got the measurement wrong, then their so-called 'rush', 'expedited' re-order takes longer than the initial order. Strange, isn't it? Unless I understand the words wrong, shouldn't a 'rush', 'expedited' order take shorter time than the normal order?
No one bothered to returned our calls even we left messages. When carpet didn't arrive on time, no one called us to explain why. The manager only contacted us twice, right after we contacted Lowe's customer care at North Wilkesboro, NC, saying he got the confirmation that the order will be 'expedited'. But contacting Lowe's customer care doesn't seem to help, either, as we still don't know when the carpet can be completed as of today (July 7th). The initial order took 2 weeks; and the 'expedited' re-order has taken 3 weeks already and still counting.
Very frustrated and very helpless. We already paid the installation and carpet, and it seems the only thing we can do is just wait. Hope no one else will suffer this terrible service with this Lowe's store.
I have been a hotwire customer since they opened for business. Up until this past weekend, I've had no problems with them. This past weekend, I attempted to check in and the hotel had no record of my reservation. They were completely booked and had no room to offer. It was NASCAR weekend, so the whole town was completely booked except for a couple of rooms at $279/night at a Best Western. The hotel said that several people had the same "no reservation" problem all weekend and hotwire had been paying for them to get a room in another hotel and eating the cost. I called Hotwire and told them everything and although they did refund my money for the reservation, they refused to do anything else for me as a result of their incompetence. I was stranded in a city without a place to stay by hotwire. I ended up having to drive 150 miles to find a more reasonably priced place to stay in. I then had to drive the 150 miles back to Dover the next morning. A waste of gas, my time and with much aggravation. I emailed hotwire and got the "sorry, but we cannot do anything else" email. I will never use hotwire again and I am on a crusade to tell everyone else to never use hotwire. Their customer service is non-existent.
Some time ago I received a phone call at Casa DonQ located in San Juan, Puerto Rico. CASA DONQ is owned by DESTILERIA SERRALLES, INC. producers of DON Q RUM. These facilities are used to acquaint tourists with our rum and promote the last.
The phone call made reference to information related to our business obtained from telephone yellow pages. The caller on their behalf was a Mr. Enrique. To his request that we approve a listing, I informed him that only our central offices could approve such an advertisement. I later received a second call requesting a verification of our address which I informed was correct.
The next things received have been an invoice in the amount of $359.40 and threatening collection calls. When I allege that I did not authorize the advertisement, I get a recording of the second call when I innocently informed the stated address was correct but without reference to the balance of the conversation.
I wish to inform you that we have not authorized any listing with them and that if they continue to molest us we will take steps to refer this matter to proper authorities, including the BETTER BUSINESS BUREAU and the F.B.I.
I am writing this complaint to see if going through this route can help me, as I am not receiving any help from the Sears.
I placed an online order as a gift on 8/12/07 which never made it to my sister's place.
I made more than 10 calls to sears, not including many made later by my sister and also e-mailed sears to obtain info with no resolution.
I initially did not cancel the order as it was meant to be a surprise gift for my sister, But when I realized that I was not getting anywhere with the order, after asking sister to also follow up which did not help, I asked for a refund, I was refunded only 10% of the initial purchase price, once again despite a number of phone calls I have not received my full refund.
When I call the customer service there is no one who takes responsibility or takes steps to rectify the problems, every time after talking to the initial representative explaining your story for nth time you wait for a long time to be connected to a supervisor (if you are lucky or the phone disconnects) only to be given false promises of the matter being dealt within 24 hours.
I have spent more than 7 hours on the phone and e-mail to get this matter closed but with no luck.
I do not know where to turn to, as I see nobody at sears.com or at their national customer relations wanting to solve my problem, which in my opinion should take them no more than a minute.
I am truly appalled at sears.coms's unreliable service, complete disregard for the customer and no accountability or responsibility on their part.
I recently ordered three Craftsman ball-bearing tool chests from Sears.com. Total cost around $1000. Here's my experience:
1) One tool chest arrived, as promised.
2) One tool chest got lost and was then damaged in shipment. Sears emailed me that UPS had it in transit. In fact, after several attempts at UPS tracking it turned out that UPS never received the chest. Instead, it went to a third party who pretty much destroyed it in transit (partly a testament to the poor build quality of the chest). Bad news is that Sears.com (which advertises 24/7 service) was down most of the week -- I tried more than a dozen times to find it up twice. Just as bad, the active site was of no help and also didn't provide a phone for service. I finally found a phone number through Google and then spent half an hour wasted with little help. They tell me I can go to a store. Good news is that after driving 12 miles to the store, it "ONLY" takes 1.5 hours to get a replacemnt.
3) The third item, which I had delivered to the store, is apparently lost somewhere in their system. It was promised it a week ago. I drove to the store -- it's not there. It was then promised two days later for sure. I again drive to the store -- still not there and the overly-busy stock person doesn't have time to find it. The Sears manager refused to let me take the floor model (an identical model) despite my need to have this ASAP for a planned event. I later call Sears to find out when it will arrive. Spend 10 minutes on the phone. They disconnect me and don't call back. I then call the store. I get "human resources" when I ask for "merchandise pickup" from the phone tree. Human resources say they're doing this job too and won't know for another day if they have it . . .
The bottom line here is:
1) The quality of Sears Craftsman products is deteriorating, witness the tool chest that bent like a pretzel. I'd given up buying Sears power tools decades ago, after they outsourced parts (thus eventually destroying their power tool franchise). At this point, low price suppliers like Grizzly and Harbor Freight -- pretty much the bottom of the barrel -- make equally good tool chests.
2) The IT staff running Sears.com is apparently incompetent. I've never seen a major retailer site that was so poorly designed, that led to so many broken links, and then was down for days at a time.
3) Sears logistics is abysmal. They have no idea who has their merchandise, where their merchandise is, or when it might arrive.
4) Sears customer support is hit or miss. I've had more than two dozen attempted contacts and a dozen contacts in my quest to get the three items I ordered. About half the Sears people tried (but failed because they didn't have any systems support or their systems were down) to be helpful. A few were simply incompetent or maddening.
Sears could have been a great success story, gracefully migrating their catalog business to the Web, continuing to offer excellent Sears-branded merchandise, and supplementing their Sears.com presence with a well-integrated physical presence -- their stores. Sadly, I suspect it is too late for any of this to happen.
From: Message Author (click here to email author) (has asked not to receive email)
Date: Tuesday, 12-Aug-08 18:11:48 CDT
Business: Reply Online Consumer: Comment On This
Comment On This
It's like reading my very own story only I attempted to order a TV.
I won't go into details here, as I posted my rant on this site as well.
It's the people's attitude that floors me and absolutely makes me see red. I don't want excuses, I just want someone to fix it. Don't get nasty with me simply because your company can't tell a hole in the ground when it sees one.
I would have tried sears again if not for the attitude of the reps. As it was, I spent $100 more at a competitor and don't feel cheated at all.
We bought a dryer listed at $399 and were told there was a rebate on the delivery. We were also told not to use our sears card because there was a 10% off promotion and that would make our sale go below $399 and not eligible for the delivery rebate. Now they will not honor the rebate because on the back of the form it states you have to finance with your sears card and will not refund the delivery costs if we return it. I called the refund help desk and they said to wait 48 hrs and the rebate would go through. That did not happen and now the rebate is off.
SEARS is horrible. I guess they operate under the K-mart mentality now.
After I bought my Ford Mondeo 2 months ago it stopped me in the middle of the road 3 times.
The first time I took it, I just did not know what's wrong with it, so I kept it there for two days after that they told me that it's a bad battery and we changed it (as the car is under warranty).
After 19 KM the car just stopped again closing 2 lanes in a highway (Shaikh Zaid Road, Dubai, UAE) again I had to pull my car to the service again but this time they kept it for 3 days after that they told me that they have replaced the "Charging System" so I took my car but after "1WEEK" I gave it back to them for the same problem.
Please be aware that Brawny's "new" paper towels leave a terrible lint residue on anything and everything.
There was a time when I would only use Brawny because of their towel size and they were basically lint-free.
The new towels, though softer, are full of lint that make things look nasty and unclean.
Clean windows with the paper towels and you will find the lint left behind by the towels.
I have a black porcelain slow cooker that I washed and dried with the "New" Brawny and the lint residue left behind was unbelievable. I had to wash the cooker again to get rid of it.
I threw the rest of the roll away and bought another brand not known for lint.
If you are an avid Brawny fan and have a Big Lots store nearby, you can still find the original Brawny paper towels there.
Also, go to the Brawny website and register a complaint with the manufacturer, Georgia-Pacific.
When I called the Dell support line I explained my software problem. My computer is out of warranty and I agreed to pay $49 for support. Then when they switch me to the technical support dweeb, he says that I was charged for a hardware support service call, and he would have to charge me again for a software support service call. I hung up and called back to demand a refund. After being on hold for 45 minutes (talking to 3 different dweebs during that time who kept transferring me to others), the final dweeb said that it was a non-refundable fee and he was technical support, not customer service. Oh, and customer service was closed by then. Between my experience with Dell and Windows, I'm probably buying a Mac next time.
So I was a little late for my flight from JFK to Chicago, but I think I could have gotten on the flight because the plane did not leave for another hour had they not already "released" my seat. Okay, so they won't give me a refund, they are getting another fare from a standby flyer and I had to pay for another flight ...leaving the next day because that was the last flight out that night. They get paid 3x and I am out two fares plus the cost of a hotel room which was $172.00 for the room and $100 for the extra flight.
