NewBeauty Media Group Beauty Enthusiasts Reviews and Complaints

Latest Reviews and Complaints

M. Wiegand

Verified customer

I signed up for Test Tubes for a whole year

I signed up for Test Tubes for a whole year. But for 2 months now, I can't log in to my account online. I wanna make sure my address is correct because my last package went to the wrong address even though I fixed it through their online customer support chat. Also, I don't want my annual membership to renew automatically. Plus, I want tracking info for every package they send me since I don't get any email notifications. Their chat team keeps saying they're working on it, but it's been 2 months and I still can't log in. Here are all my chats with their support team with dates.

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How responsive is NewBeauty Media Group's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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NewBeauty Media Group has received 1 complaints on ComplaintsBoard. The first reported case, I signed up for Test Tubes for a whole year, was published on Jun 18, 2023, and the most recent complaint, I signed up for Test Tubes for a whole year, was posted on Jun 18, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is NewBeauty Media Group Legit?

NewBeauty Media Group earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds NewBeauty Media Group to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, NewBeauty Media Group is known for their high standards and safety. If you're thinking about dealing with NewBeauty Media Group, it's wise to check how they handle complaints.

We found clear and detailed contact information for NewBeauty Media Group. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

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The age of NewBeauty Media Group's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Newbeauty.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Newbeauty.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up NewBeauty Media Group and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information