NewBeauty Media Group Beauty Enthusiasts Reviews 2025

Latest Reviews and Complaints

M. Wiegand

Verified customer

I signed up for Test Tubes for a whole year

I signed up for Test Tubes for a whole year. But for 2 months now, I can't log in to my account online. I wanna make sure my address is correct because my last package went to the wrong address even though I fixed it through their online customer support chat. Also, I don't want my annual membership to renew automatically. Plus, I want tracking info for every package they send me since I don't get any email notifications. Their chat team keeps saying they're working on it, but it's been 2 months and I still can't log in. Here are all my chats with their support team with dates.

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How responsive is NewBeauty Media Group's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is NewBeauty Media Group’s rated by beauty enthusiasts?

NewBeauty Media Group’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of beauty enthusiasts are dissatisfied with their curated product selections.

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NewBeauty Media Group reviews first appeared on Complaints Board on Jun 18, 2023. The latest review I signed up for Test Tubes for a whole year was posted on Jun 18, 2023. NewBeauty Media Group has an average consumer rating of 1 stars from 1 reviews. NewBeauty Media Group has resolved 0 complaints.