CosMedix’s earns a 1.0-star rating from 2 reviews, showing that the majority of skincare enthusiasts are dissatisfied with their products.
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CosMedix is a great company for skincare
CosMedix is a great company for skincare. They have a lot of products that are really good for your skin. I have been using their products for a while now and I can really see a difference in my skin. It looks much better and feels much smoother. I would definitely recommend CosMedix to anyone who is looking for a good skincare company.
I started doing business with Cosmedix to sell their beauty products at my spa in Tampa, FL
I started doing business with Cosmedix to sell their beauty products at my spa in Tampa, FL. However, they didn't give us the support and marketing they promised. We applied for a partnership on September 30th and made our first order for $1,687.60 on October 6th (Order#XXXXXXXXX). We called Karen *** multiple times over the next 3 weeks to ask about the marketing materials and samples they promised us, but we never received them. Karen always said she would send them, but she never did. After 3 weeks of no support, we decided to close the account and sent two emails to Jackie ***, Karen's supervisor. Mrs. never responded to our emails. We returned the full order and requested a refund to our credit card. However, when we received the refund, it was $457.53 less than what we paid. Cosmedix charged us a 25% restocking fee, which I don't think was fair since they didn't fulfill their agreement. I called customer service, and they said the fee was authorized by Jackie ***, who was the only person who could help us. Mrs. then emailed me, saying the fee was authorized by customer service and not her. No one was willing to help, and they kept blaming each other for the fee.
Is CosMedix legit?
CosMedix earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of CosMedix's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Cosmedix.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cosmedix.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- CosMedix protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to CosMedix. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
If you represent CosMedix, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About CosMedix
One of the key features of CosMedix products is their commitment to using only the highest quality, purest ingredients. The brand is known for its use of plant-based ingredients, such as aloe vera, chamomile, and lavender, which are known for their soothing and healing properties. Additionally, CosMedix products are free from harsh chemicals, parabens, and synthetic fragrances, making them safe and gentle for all skin types.
CosMedix offers a wide range of skincare products, including cleansers, toners, serums, moisturizers, and masks. Each product is designed to target specific skin concerns, such as acne, aging, hyperpigmentation, and dryness. The brand's signature products include the Purity Clean Exfoliating Cleanser, the Elite X-Cell+ Serum, and the Rescue+ Intense Hydrating Balm & Mask.
One of the things that sets CosMedix apart from other skincare brands is its commitment to education. The company offers a wealth of resources and information on its website, including a Skin Quiz that helps customers determine their skin type and the best products for their individual needs. Additionally, CosMedix offers online consultations with licensed estheticians, who can provide personalized recommendations and advice.
Overall, CosMedix is a brand that is dedicated to providing effective, natural skincare solutions that help customers achieve healthy, radiant skin. With its commitment to quality ingredients, innovative formulations, and education, it's no wonder that CosMedix has become a go-to brand for skincare enthusiasts around the world.
Overview of CosMedix complaint handling
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CosMedix contacts
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CosMedix phone numbers+1 (800) 267-6334+1 (800) 267-6334Click up if you have successfully reached CosMedix by calling +1 (800) 267-6334 phone number 0 0 users reported that they have successfully reached CosMedix by calling +1 (800) 267-6334 phone number Click down if you have UNsuccessfully reached CosMedix by calling +1 (800) 267-6334 phone number 0 0 users reported that they have UNsuccessfully reached CosMedix by calling +1 (800) 267-6334 phone number
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CosMedix emailscustomerservice@cosmedix.com96%Confidence score: 96%Support
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CosMedix social media
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