Menu
For Business Write a review File a complaint
PowerSportsMax.com Customer Service Phone, Email, Contacts

PowerSportsMax.com
Reviews and Complaints

www.powersportsmax.com

Learn how the rating is calculated

1.9 91 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

PowerSportsMax.com Complaints 91

ComplaintsBoard
R
9:51 am EDT

PowerSportsMax.com 3 "BRAND NEW" 4 WHEELERS 2-250cc & 1-125cc

I purchased three four-wheelers from them in November '23. Upon delivery, there were multiple issues with the parts provided. The red 250 had a bent frame, broken choke cable, faulty carburetor, damaged battery, unchecked tires, and missing bolts. The orange one had a faulty carburetor, dead battery, missing bolts, broken-off grease zerks, and a kinked brake cable. The pink one had broken bolts, non-functioning brakes, incorrect remote wiring, wouldn't turn over, and a badly dented battery.

I emailed them over 30 times with pictures, and they sent me parts that don't fit their machines. I inquired about the warranty at least 10 times and never received a clear answer. It's now April, and I still cannot ride any of these. They had me replace multiple parts that did not fit, only to then ask me to explain why they don't fit. I sent pictures showing the intake port on the carburetor is smaller than the original.

Claimed loss: 2 days of assembly, 5 days of diagnosing parts & replacing pieces & bolts. 8-9 hours of office time going back and forth with someone in China to no avail

Desired outcome: Refund or replacement of Maroon 4 wheeler & correct parts for the Orange 250cc

Confidential Information Hidden: This section contains confidential information visible to verified PowerSportsMax.com representatives only. If you are affiliated with PowerSportsMax.com, please claim your business to access these details.

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
W
2:22 pm EDT

PowerSportsMax.com $40 cc 4 Wheeler

I purchased two 40 cc 4 wheelers from "powersportsmax". Within a week one of the engines locked up. I called and asked for a replacement. The woman there said she would send me an engine and pull start. I told her I paid for full assembly. I wanted a full replacement. She said they could not do that. I asked to speak to a manager, She said there was none. I feel they Should replace the 4 wheeler, Since it was less than 10 days old and I paid extra for a fully assembled unit.

Desired outcome: ?Replace unit

Read full review of PowerSportsMax.com and 1 comment
Hide full review
1 comment
Add a comment
A
A
Aec Nova
Phoenix, US
Sep 07, 2023 9:53 pm EDT

PLEASE contact the Los Angeles County Department of Business and Consumer Affairs at [protected] to file a complaint

This company HAS got to STOP scamming consumers with faulty products!

I had to take them to Small Claims Court

ComplaintsBoard
V
9:29 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

PowerSportsMax.com Dirtbike

Was shorted $279.95 when dirtbike was returned to merchant after it being ship to my shipping address. There website claim to not use shippers like ups but thats who ship it and they require a signature upon delivery which i wasnt expecting bec i thought they did not use them. I was also never told by merchant to expect to give a signature upon delivery either. Had i been told i wouldnt be hear writing you now. I also have proof of this claim, its right on there own website and it states that there shipper will call you before arrival.

Desired outcome: I want my $279.95 back they rip me off for

Read full review of PowerSportsMax.com and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
A
A
Aec Nova
Phoenix, US
Sep 07, 2023 9:54 pm EDT

PLEASE contact the Los Angeles County Department of Business and Consumer Affairs at [protected] to file a complaint

This company HAS got to STOP scamming consumers with faulty products!

I had to take them to Small Claims Court

Is PowerSportsMax.com Legit?

PowerSportsMax.com earns a trustworthiness rating of 84%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates PowerSportsMax.com highly, which means their services are pretty reliable. Despite this, their 23% complaint resolution rate raises questions. We recommend users check reviews and complaints about PowerSportsMax.com to understand what to expect from them.

PowerSportsMax.com has registered the domain name for powersportsmax.com for more than one year, which may indicate stability and longevity.

Powersportsmax.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Powersportsmax.com you are considering visiting, which is associated with PowerSportsMax.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a powersportsmax.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

PowerSportsMax.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Powersportsmax.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • PowerSportsMax.com has been found to only resolve 23% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
  • PowerSportsMax.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to PowerSportsMax.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
J
7:47 am EDT

PowerSportsMax.com Ordering a scooter.

On 4-21-23 I tried to purchase a scooter. I had to update my address but it wouldn't take any updates for my new credit card info and new address. So I called around 1:00 p.M. (edt) in ga. The gal that answered couldn't answer the phone without, what sounded like she dropped it about 3 times. The she sounded half asleep and when I gave her my name and spelled it for her, she couldn't find my old account. So tried zip code and she kept repeating 6 to 7 numbers when they only have 5. She repeated it back and added numbers and all mixed up. How does 30185 turn into 01385 then 31805 and a couple more I forgot. Would've been easier if she wouldn't try talking when i'm trying to give her information. She said she could do the order over the phone. If she can't get a zip code correct, how can I expect her to get my credit card info correct? If you want me to buy a scooter now, then have someone else call me and maybe even throw in free shipping if you want to sell another one. I'm not sure if I can trust them now.

Desired outcome: let the customer answer questions and to LISTEN AND NOT KEEP TALKING when a customer is trying to talk. At least FREE DELIVERY if you want to sell another one. If not, I'll take my Credit card somewhere else.

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
L
2:37 pm EST

PowerSportsMax.com 2021 scooter 150cc

DO NOT BUY ANYTHING FROM THIS COMPANY! I have been trying since April 2021 to get my scooter registered. I have called too many times to count, sent over 15 emails, with a "canned" response, just wait and we'll get in touch. I have tried and tried, so, I have a 150cc scooter just sitting in the driveway and unable to register in the state of California. Besides, all this, you have to buy a "certain" type of scooter for California anyway due to all the hoops California makes you jump through. Just to find out that the company is negligent in doing their part in fulfilling their part of the deal. This is a bad, bad, company.

Desired outcome: I would like the paperwork to register my scooter: DMV is requesting, New Vehicle report of sale and a statement of facts completed OR I want my money back and they can come get the scooter

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
A
7:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PowerSportsMax.com No vin number on the go kart

I am needing a vin number for a go kart that I purchased from your company on June 22 2022 I am sending you pictures of the driver side and the passenger side of the go kart would be very appreciated if you could get me one so I can get it registered through the state of Idaho the discription of the go kart we need it on is GK-W0009 200cc go kart with automatic transmission w/ reverse, roof lights big 21”/22” wheels free sparetire

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
R
10:09 pm EST

PowerSportsMax.com SSR pit bikes

I purchase TWO of these “good looking” dirt bikes fir my grandsons Christmas presents. SSR 110 manual trans and SSR 70 full auto.

To the point, the Fort Myers, FL powersports retailer did NOT represent this POS for what it is. JUNK!

Salesgal provided incorrect operation instruction and the greasy handlebar mustache sales manager clearly does not care, once you roll these POS out the door! Confusing parts availability, junk knockoff design and more. AMERICA, buy Yamaha, Honda, Kawasaki or DO NOT BUY Chinese SSR or any other Chinese made brands.

Desired outcome: TOTAL REFUND FOR THESE CHINESE MADE JUNK BIKES.

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
D
11:48 am EST

PowerSportsMax.com dirt bike

bike came damaged box came ripped open with bike hanging out. the box was so damaged it was unable to be used to ship back i have been dealing with this since oct 14

Desired outcome: provide information to get the bike shipped back

Read full review of PowerSportsMax.com
View 0 more photos
Hide full review
ComplaintsBoard
D
1:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

PowerSportsMax.com GK-G002

I purchased a GK-Goo2 125 Go Cart brand new first start and run lasted 10 minutes as electrical started burning and smoking and now will not run. The Rep Zora Z has zero customer service ability and is rude when trying to resolve. I offered a reasonable solution and was told no. After the way being treated, I just want them to stand by their 100% Satisfaction Guarantee and 50-day full refund.

Desired outcome: full refund as stated on website

Read full review of PowerSportsMax.com
View 0 more photos
Hide full review
ComplaintsBoard
A
5:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PowerSportsMax.com Not receiving my scooter registration

Ref: order number 439639 (mc-no13)
I ordered a scooter and received it on 10/8/21.
Also paid for $190.00 for calif regestration
have not received the regesteration today 11/23.21.
Have not been able to try this scooter because of not having a regesteration. And they have not offered me any refund on my regesteration fee.
Would not recommend this company to anyone.
Al brausam

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
T
4:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PowerSportsMax.com New item need parts concealed damage

06/21/2021 just recieved my tk200 atv c-5 it needed parts that i cant explain i called customer service omg the rudest lady was speaking to me like i was bothering her! i told her she was being rude and she started yelling at me! i run a buisness and never have i been talked to like that, i spent money and just needed help with part descriptions so i guess im screwed and my child has a atv that he cannot ride, i asked if i could get a refund or exchange she said they do not do that! its a scam thats not what thier website says someone should do something about this company!

Desired outcome: REFUND OR SWITCH OUT

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
J
3:24 pm EDT

PowerSportsMax.com 125cc motorcycle

I was calling to warranty a motorcycle from your company and staff was rude and my bike is still under warranty they are giving me the run around staff was being rude when I was trying to speak wit a supervisor at this point all I want to do is return the motorcycle I sent pics and videos of the problems wit the bike and was treated like I was the problem

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
D
6:59 pm EST

PowerSportsMax.com Quality and customer service

The customer service sucks. They don't answer the phone. Zora is extremely rude and unhelpful. The bikes are poorly made and arrive poorly assembled. The bike cuts off during acceleration, bolts are loose, and the light on the front of my bike does not fit and isn't secured by anything its merely resting on the forks. I am demanding a refund of my purchase as well as contacting the better business bureau. The bike that I bought is unsafe being how bolts and handle bars are loose. While sitting at an idle in my garage a bolt fell out somewhere from the bike.

Desired outcome: full refund

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
H
12:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PowerSportsMax.com Pony 50 (atm50a1) taotao 49cc scooter

Received delivery on Sept. 28 and had it fully assembled on Sat. the 29th. It started and idled rough, and when I tried riding it, it had little to no power at all.
I called and also e-mailed them about the problem. I never got a call back from them even though I asked for that over an e-mail. I did receive an e-mail from them to do certain things that I followed. It didn't change it's performance at all. I e-mailed them back and informed them about it not helping at all, haven't yet to hear back from them. I asked for a phone call, not e-mail. So what do I do next?
I want to get this problem fixed or get another scooter that runs like it should. I've bought at least 5 from them without an incident of major concern.

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
E
9:31 am EDT

PowerSportsMax.com Powermax 150cc

THEIR review page is down, no good link to it. So, here we are.

I've had one of their TaoTao PowerMax 150cc Scooters, purchased April 2018.
Exhaust fell off the first week of ownership.
Exhaust connection broken, welded together, broke right above the weld. AND the replacement they have to order is a beefier design, so they sell [censored] products and sell the "good quality" parts at a markup.

The blinker cover fell off one of the back blinkers. They sent a replacement, but It was the wrong part, and conveniently my emails were never answered after that. And on top of that, after looking into it, I would have to strip the entire rear end of this scooter to the frame to even reach the wires or even the [protected]@mn bolts to replace the blinker.

And what started this rant, 3 batteries in a year. ONE year.
When I ordered the new one this time, what I got was half the battery I thought I got. After looking into it, they don't even sell the battery I need anymore and send me a 4Ah when I needed 7Ah.
So, I decided I'd return the battery and get one somewhere else.
And wouldn't you know it, no return options listed on their website.
I called and was told to just send it back, on my own dime, and they'll return the battery cost once received.
I asked for that in writing, email, for traceability, and I was told "We don't do that"
SO I paid extra money to send this out FedEx with signature required, because at this point I was assuming they would get the battery back, but claim they did not receive it, and refuse my return.
Well, it was received. I sent an email saying I see it was receive at this time and signed by this person, when will I get my return.
"It will take 2 days to process"
Already not what I was told before, but whatever.
3 days later, "hey, its now been 3 days, where's my refund?"
" Accounting only processes refunds once a week, be patient."
I send a [censored]y email saying how shady this all is and on what day is the process completed.
Well, it was completed today. I received a nice email saying that the refund has been completed, MINUS A 25% RESTOCKING FEE!

Now I'm not expecting anything out of this company, I knew full well I was buying a cheap product, customer service will absolutely not be on par.
And even if I did try to start something, I'm sure they'll send some kind of line item on my receipt that says something along the lines of
"thank you for your purchase, and no take backs, HAHAHAHA SUCKA!"
So, what I am hoping for is at least one person will go searching reviews for this company/product and see my review and make a better choice than I did.
Trust me, if you want a motorized vehicle to last you at least one year of being street legal without major repairs, DO NOT PURCHASE FROM THIS COMPANY!
Do yourself a favor and get a name brand, dealer bike. More expensive for sure, but you'll thank yourself later.

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
R
2:37 pm EDT

PowerSportsMax.com received a damaged moped #295591

I have received a broken moped almost a month ago. They (shipping company) have delivered a damaged moped. Unfortunately somebody from my household has signed for it, not knowing she has to inspect since I was at work. She assumed that would be it. There was lots of damages, from the the frame, tail light, fender bender, bar, etc..as soon as I saw that, I sent out pictures of almost everything . I was told I was gonna pay for the shipping. How can I pay for something I could not have controlled, just because somebody signed for it? It is not safe for my son to drive that moped even though there could be replacement parts for it, too many damages and scratches, etc... so I have been back and forth for several weeks now, I shouldn't go through all that. I finally decided to sign the paperwork agreement, that I will pay for the shipping. It's been 3 days that I sent out the paperwork by email and nobody got back to me as of now. So I have requested to talk to a manager and the representative hang up on me. I called back, I presented myself and I tried to explain what is going on, and the person hangup on me again! Nobody should have gone through all this, this is unacceptable and unprofessional. I could have gone through another company but I chose you. Customer should not be treated this way. And this female representative should be fired. She hangup on me twice.
I respectfully request to get a replacement or please get me my refund so I can go somewhere else. My order number is 295591. They won't even let me talk to a manager! I have never seen that before.
Thank you.

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
M
7:20 am EST

PowerSportsMax.com service regarding sending wrong item and not trying to correct the wrong

I ordered a hoverboard for a Christmas gift for my son. I ordered a black 8.5" all-terrain hoverboard on 12/5/18. Got an email saying order was received and later a follow up saying it was being shipped. On 12/12/18 I got a red 6" hoverboard instead. I immediately emailed the company to make them aware of what had happened. They responded saying they would look into it about 2 days later. They then told me a day or two after that there was another one in route to "please wait". After another week and a half I checked the tracking number and noticed that on 12/26/18 the item I was "waiting" for was shipped back to California. I immediately emailed the company (along with tried to call three times) to inform them of what I saw. The next day they emailed back and said they know that it was shipped to the manufacturer. Then said in the same email that they were sold out of that particular hoverboard now and simply said "sorry for the inconvenience". They made no mention of fixing the issue. When I emailed them back saying what was I supposed to do regarding the Christmas gift I ordered for my son they said I could just give him the other one I got. I have tried several times to contact the company in regards to this issue with no answer over the phone and no real attempt to fix the wrong or any attempt to preserve business.

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
P
11:21 pm EST

PowerSportsMax.com 3 electric atvs tao e1 500 watt

I placed an order on 11/30/18. I received the order on 12/10/18. The boxes had damage on them. One had major damage to the box but we found the only damaged was a hole in the battery box. On one of the others the front and rear fairing were broken, the battery box was busted and the chain guard was broken. On the third one the only problem was the rear axle. One side was longer than the other. My husband talked to someone on 12/16/18. She put the order in for the parts we needed to fix it. We have sent pictures and exchanged several emails since then. The last email of 12/21/18 said they were checking with the vendors about the parts. The order is in review status. Needless to say, our granddaughters won't have their atvs Christmas morning.

Read full review of PowerSportsMax.com
View 0 more photos
Hide full review
ComplaintsBoard
S
3:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PowerSportsMax.com 125 cc go cart

No, no, no, no, no, no, no, no...
Do not buy anything from this place. The hundreds of reviews (yelp, bbb, google etc.) telling you to stay away from this place are for real. Do not ruin your family's christmas! I just wish my wife would have read them before she bought the 125cc go cart 2 years ago. It's a nightmare. Takes at least 8-10 hours to put together. And then it's chinese junk... It rarely works. My kids got it for christmas 2 years ago and my have spent 2 hours on it. They spent more time in it pretending it worked! Kids were/are so upset that their present doesn't work. Doesn't make a dad feel great that he can't fix it for them. Sent it to a small engine/lawn mower repair shop and they kept it 10 out of the first 12 months we had it. They had to replace the battery - got a real store bought one from autozone. They had to buy parts from briggs and stratton and then modify to fit on this pos. Numerous calls to the business were never answered. We used friend's phones to call them and they hung up on us. Don't reply to any of the reviews online either. Horrible! When they sell you they push the money back guarantee, but guess what? You cant repack the go cart back into the crate, probably didn't keep the crate anyway. But to get your money back for the go cart you have to pay for the shipping back to california-could be up to $800. Please take my advice and do not buy from this sham of a business...

Read full review of PowerSportsMax.com
Hide full review
ComplaintsBoard
E
10:11 am EST

PowerSportsMax.com 3 four wheelers

We purchased 3 four wheelers on Thanksgiving night online. We called to cancel within one hour. No one answered the phone after countless tries. When we reached them the next morning, we were told that order could not be cancelled cause more than an hour and order was already sent to warehouse. Attendant finally admitted that they were closed Thanksgiving and that was why phone was answered yet products had still been sent to warehouse . Attendant agreed to submit and refund request and we would hear something yesterday. I have called, emailed and left messages with no response yesterday. I talked to same attendant today and he is now saying Monday before warehouse responds. He then proceeded to hang up on me.

Read full review of PowerSportsMax.com
Hide full review

PowerSportsMax.com Reviews 0

Looks like PowerSportsMax.com has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent PowerSportsMax.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of PowerSportsMax.com complaint handling

PowerSportsMax.com reviews first appeared on Complaints Board on May 25, 2007. The latest review 3 "BRAND NEW" 4 WHEELERS 2-250cc & 1-125cc was posted on Apr 2, 2024. The latest complaint no refund and damaged item was resolved on Dec 12, 2014. PowerSportsMax.com has an average consumer rating of 2 stars from 91 reviews. PowerSportsMax.com has resolved 21 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.8
80 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. PowerSportsMax.com Contacts

  2. PowerSportsMax.com phone numbers
    +1 (888) 473-9826
    +1 (888) 473-9826
    Click up if you have successfully reached PowerSportsMax.com by calling +1 (888) 473-9826 phone number 0 0 users reported that they have successfully reached PowerSportsMax.com by calling +1 (888) 473-9826 phone number Click down if you have unsuccessfully reached PowerSportsMax.com by calling +1 (888) 473-9826 phone number 0 0 users reported that they have UNsuccessfully reached PowerSportsMax.com by calling +1 (888) 473-9826 phone number
    Customer Service
    +1 (626) 575-3768
    +1 (626) 575-3768
    Click up if you have successfully reached PowerSportsMax.com by calling +1 (626) 575-3768 phone number 0 0 users reported that they have successfully reached PowerSportsMax.com by calling +1 (626) 575-3768 phone number Click down if you have unsuccessfully reached PowerSportsMax.com by calling +1 (626) 575-3768 phone number 0 0 users reported that they have UNsuccessfully reached PowerSportsMax.com by calling +1 (626) 575-3768 phone number
    Head Office
    +1 (888) 473-9826
    +1 (888) 473-9826
    Click up if you have successfully reached PowerSportsMax.com by calling +1 (888) 473-9826 phone number 0 0 users reported that they have successfully reached PowerSportsMax.com by calling +1 (888) 473-9826 phone number Click down if you have unsuccessfully reached PowerSportsMax.com by calling +1 (888) 473-9826 phone number 0 0 users reported that they have UNsuccessfully reached PowerSportsMax.com by calling +1 (888) 473-9826 phone number
    More phone numbers
  3. PowerSportsMax.com address
    9448 Rush St., South El Monte, California, 91733, United States
  4. PowerSportsMax.com social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2024
PowerSportsMax.com Category
PowerSportsMax.com is ranked 19 among 81 companies in the Motorcycles and Scooters category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.