MotorcycleCloseouts’s earns a 1.0-star rating from 0 reviews and 11 complaints, showing that the majority of riders are dissatisfied with gear and accessories.
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HJC i70 helmet arrived used and missing breath guard
I found Motorcycle Closeouts online with a good price for the a HJC i70 helmet. I ordered on 7/1/23 the package arrived 7/6/23 including the closure for July 4th. That was all that went well. Upon opening the helmet was missing the breath guard and the warranty/ owner's manual attached to the chin strap. I called and emailed to [protected]@motorcyclecloseouts.com...
Read full review of MotorcycleCloseoutsDisappointed with Sizing and Return Costs: ICON RAIDEN Jacket Review
So, I recently got myself an ICON motorcycle jacket from MotorcycleCloseouts. I thought I was being smart by ordering it in size 3XL, since I have other jackets from the same brand in that size. But, unfortunately, this particular jacket, the "RAIDEN" Jacket, didn't fit me at all. It seems like it was made for tall folks with a more European cut, rather than the usual American cut. It would've been really helpful if they mentioned whether it's an American cut or European cut in the description, you know, as a reference for sizing and fit.
To make matters worse, I had to shell out $31.00 USD just to return the jacket. That's a bummer, man. It's definitely something to consider before buying anything from them again.
But hey, thanks anyway, MotorcycleCloseouts. I'll keep this experience in mind for my future purchases. Peace out.
False Advertising: "FREE exchange" that's not actually free. Disappointed with MotorcycleCloseouts
So, my kid, right, he saved up all his birthday dough to get some gear for his dirt bike. He was stoked, man! But guess what? The pants he ordered turned out to be way smaller than we expected. Now, I ain't gonna lie, maybe we missed some teeny tiny print or something, so I guess it's kinda our bad. But seriously, it's pretty messed up when you advertise a "FREE exchange on your first order" and it ain't actually free, you know what I'm saying?
I had to shell out 10 bucks just to ship those pants back to MotorcycleCloseouts. And now, I gotta cough up another 10 bucks to get the right size. Like, come on, man! This ain't cool. This whole experience has left a bad taste in my mouth, and I gotta say, this will definitely be our last time buying from these guys. Ain't gonna recommend 'em to our buddies either.
I mean, c'mon, MotorcycleCloseouts, you gotta step up your game. If you're gonna promise a free exchange, then make it truly free. Don't be pulling this sneaky shipping fee business. It's just not right, man. So yeah, consider this my two cents, folks. Stay away from this site if you don't wanna end up feeling ripped off like we did. Peace out.
Is MotorcycleCloseouts Legit?
MotorcycleCloseouts earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Motorcyclecloseouts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Motorcyclecloseouts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
MotorcycleCloseouts as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for MotorcycleCloseouts have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Motorcyclecloseouts.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While MotorcycleCloseouts has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Slow Shipping Times at MotorcycleCloseouts: Good Prices, but Prepare for a Snail's Pace
The prices at MotorcycleCloseouts are pretty good, I gotta admit. But holy cow, the shipping is slow as molasses. I placed my order on 5/28/2023, and they didn't even bother shipping it until 6/8/2023. Can you believe that? And to top it off, I didn't even get my hands on it until 6/14/2023. Talk about a snail's pace!
Now, I get it, they do mention that their economy shipping can take up to 10 days. But in my case, it took a whopping 12 days. I mean, come on! When they say it's gonna take 10 days, you better believe they're gonna use up every single one of those days. So, if you're itching to hit the road and need your gear in a hurry, I'd suggest looking elsewhere, my friend. Don't say I didn't warn ya!
Disappointing Customer Service and Quality Control at MotorcycleCloseouts
I think it would be really helpful if MotorcycleCloseouts added modular helmets to their filter options. It would make browsing for helmets a whole lot easier, you know what I mean?
So, I ordered this helmet from them and it said it was a Lg. size. But when I got it, the helmet was actually marked as Lg.. When I tried it on, it felt more like a Med. size, if you catch my drift. I mean, come on, I went through all the trouble of trying to send it back. And let me tell you, they didn't make it easy for me. It was like jumping through hoops, you know what I'm saying?
Not only did I have to pay $30.00 to ship it back, but they also charged me $10.00 to refund my Credit Card. Like, seriously? Could they make it any more difficult? It's like they don't even care about their customers, man.
You know what I should have done? I should have just given the helmet to our local charity. At least then I could have gotten a full tax deduction, you feel me? It's just frustrating, you know? I expected better from MotorcycleCloseouts.
Overall, I think they really need to step up their game when it comes to customer service and quality control. It's a shame because they have some good products, but the whole experience just left a bad taste in my mouth.
Nightmare Experience with MotorcycleCloseouts: Poor Fit, Second-Rate Items, and Terrible Customer Service
Man, let me tell you about my experience with MotorcycleCloseouts. It was a total nightmare, dude. I ordered some stuff from them, but guess what? None of it fit me right, man. And to make matters worse, it looked like these items were second-rate and all messed up. I mean, seriously, what a bummer.
So, I decided to return the stuff, right? But hold up, they made me take pictures of everything and then had the nerve to tell me that they couldn't see anything wrong with them. Like, are you kidding me? Can't they just take my word for it? It's not like I'm trying to pull a fast one on them or anything.
But wait, it gets even worse. I had to pay for the return shipping, bro. Can you believe that? It cost me a whopping $28 bucks just to send back these crappy items that shouldn't have been sold in the first place. Talk about adding insult to injury, man.
Let me give you some advice, my friend. Don't waste your hard-earned cash on MotorcycleCloseouts. There are plenty of other online retailers out there that actually care about their customers. These guys, on the other hand, have zero customer service skills. Trust me, you'll thank me later for steering you away from this disaster of a store.
Disappointing Experience with MotorcycleCloseouts: Unprofessional, Slow Shipping, and Poor Customer Service
So, I had these pants from MotorcycleCloseouts, right? And guess what? The seams were all messed up, like they were about to burst open! I mean, come on, I hadn't even worn them yet, and all the tags were still on! What a bummer, man.
So, I reached out to them, hoping they would sort it out. But let me tell you, it was a real pain in the you-know-what. It took forever for them to finally send me a shipping label for the return. And to top it off, the shipping itself was slower than a snail on a lazy Sunday afternoon. Seriously, it was a major buzzkill because I had to go buy new pants locally for my trip.
After what felt like ages, they finally sent me back the pants. But get this, instead of refunding my money like they were supposed to, they just went ahead and repaired the pants. Like, what? We never even talked about that! And now, many more weeks have passed, and they still haven't sent me a shipping label so I can return the unopened box. Talk about unprofessional and acting like a bunch of kids.
I gotta say, dealing with MotorcycleCloseouts has been a real headache. Their responses have been totally uncool and immature. I mean, c'mon guys, get your act together! This whole experience has left a sour taste in my mouth, and I wouldn't recommend them to anyone. Save yourself the trouble and find a more reliable place to shop for motorcycle gear. Trust me, you'll thank me later.
Disappointing Experience with MotorcycleCloseouts: Poor Customer Service and Product Presentation
I gotta say, I've been a regular customer of yours for quite some time now. I've always trusted MotorcycleCloseouts to deliver the goods, but this time, things didn't quite go as planned. So, I decided to give this review a shot and let you know about my recent experience.
Alright, so here's the deal. I went ahead and ordered an Oxford One Piece race suit from your website. Now, I made sure to order it one size larger than my usual size, just to be on the safe side. But guess what? It turned out to be way too small for me. Bummer, right?
Now, I thought it would be a simple process to return the suit and get the right size. But boy, was I wrong! When I reached out to your customer service, they told me that I had to pay $10 just to get a return shipping tag. Seriously? I mean, come on, guys! That's not cool at all.
But wait, there's more! Not only did I have to pay for the return shipping, but I also had to shell out an additional $73 for the suit in the next bigger size. And here's the kicker: I was promised a refund for the price difference between the two sizes. Now, I'm just hoping that promise holds true.
To top it all off, when I received the suit, there was no hanger included, and the plastic product bag it came in had several holes torn in it. Not exactly the kind of presentation I was expecting, especially after being a loyal customer for years.
Now, let me tell you something. I've been in the industry for a whopping 45 years, and I know a thing or two about customer service. This kind of experience really leaves a sour taste in my mouth. And you know what? I won't let it slide. I'm gonna make sure to spread the word about this transaction on social media. Trust me, it's gonna ding your reputation way more than it'll affect me.
So, MotorcycleCloseouts, you better step up your game. I've been a faithful customer for years, but this experience has really disappointed me. I hope you take this feedback seriously and make the necessary improvements.
Disappointing Experience with MotorcycleCloseouts: Account Lock, Order Cancellation, and Lack of Communication
It was a real hassle trying to place my order on MotorcycleCloseouts. First, my account got locked and flagged for fraud, which I understand is for my own protection. I managed to speak with someone who assured me they would take care of it. However, to my surprise, the original order got canceled without any prior notice. I had been eagerly waiting for weeks, as it was supposed to be a birthday present for my son. I had to go through the trouble of tracking down the order myself, only to discover that it had been canceled. I had to call customer service, get my account unlocked, and place the order all over again. I appreciate the concern for my account security, but it would have been great if they had communicated the cancellation to me. Thanks, Gary.
Slow Shipping Time: A Frustrating Experience with MotorcycleCloseouts
Everything about MotorcycleCloseouts was pretty good, except for one thing - the time it took for my products to arrive. Now, I gotta tell ya, I'm all set to go on a trip in just two weeks, and they told me it would take one to two weeks for delivery. Ain't that somethin'? And get this, there ain't no way to speed up the shipping process, no option for expedited shipping or nothin'. They just stick with their standard ground shipping, like it's the only way to go. I reckon they could take a good hard look at that part of their business and start bein' more responsive to their customers. I mean, come on now, what if I leave for my trip in two weeks and the gear I ordered shows up the day I'm gone? That's just plain frustratin', if you ask me. They gotta do better than that.
Disappointed with Product Sizing and Shipping Costs - Hoping for Better Luck this Time
This is my third time purchasing the same product, and let me tell you, it has been quite a hassle. The shipping, which unfortunately cannot be exchanged, has cost me a whopping $75.00! Can you believe it? I can't.
The whole ordeal started when I was browsing through the size chart for my girl. She already knew her standard size, but to our disappointment, the product didn't fit once again! I mean, seriously? How many times do we have to go through this? This time, I really hope the order fits her because I'm running out of options here.
To be honest, I'm not a happy camper when it comes to your website, the service, or your principles. All I've been trying to find for my girl is a genuine leather back brace that can help her with her work. It's a shame that the only one that might possibly fit her and is made in the good ol' US of A had to be found on your website.
But hey, I guess desperate times call for desperate measures. So here I am, giving it another shot. I just hope this time it works out because I can't afford to keep wasting my time and money on returns and shipping fees. Fingers crossed!
Overview of MotorcycleCloseouts complaint handling
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MotorcycleCloseouts Contacts
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MotorcycleCloseouts phone numbers+1 (816) 532-3696+1 (816) 532-3696Click up if you have successfully reached MotorcycleCloseouts by calling +1 (816) 532-3696 phone number 0 0 users reported that they have successfully reached MotorcycleCloseouts by calling +1 (816) 532-3696 phone number Click down if you have unsuccessfully reached MotorcycleCloseouts by calling +1 (816) 532-3696 phone number 0 0 users reported that they have UNsuccessfully reached MotorcycleCloseouts by calling +1 (816) 532-3696 phone number
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MotorcycleCloseouts emailshelp@motorcyclecloseouts.com95%Confidence score: 95%Support
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MotorcycleCloseouts social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 09, 2025





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