Poshmark review: In transit? USPS

I bought something at a reasonable price. On January 11th placed my order.
Tracking my order as it goes and it is stuck in transit as of today January 31. I purchased this item with a gift card I received for Christmas. Still nothing. Contacted poshmark and got pretty much no resolution. I had 2 separate orders that came through with no issues. I would like a resolution if in form of a refund or the item sent to me. On top of all that on the page to cancel the order it can't be done. Safe to say after all this I will not be using Poshmark again!