Pos Malaysia
reviews and complaints

Sampai bila nak peram parcel kt pos laju bandar dato onn?
Buat kerja ke x kamu org ni?
Dah la nk keluar dr lembah klang dh lmbt.smpai dato onn 1.9 sampai sekarang belum terima.
Agk2 boleh jd pekasam parcel tu!
No cntx x boleh nk cntx.
Teruk betul servis POS PERLAHAN ni!

Haiyooo brg sy stuck dr 1hb..harini 6hb..buat perhiasan ke?call x angkat..buang je nombor ke hp ke kalau bunyi x angkat.huh!..tlgla baiki kelemahan..sini stock2 kena maki je service..bila pergi sana..banyak je van..org2 part time..kemonla..buat keje cepat sket…

it doesnt make sense yang poslaju perap barang saya dekat station poslaju transit office ( klia hub ) from 3/9 until 5/9 without any update . they kept gave me the same update like ' parcel has departed from station poslaju transit office ( klia hub ) then the next day, suddenly said arrived at station poslaju transit office ( klia hub ) ? u know like dah gerak from tht place ttbe datang lagi dekat tht place . takle brain do ! this is my tracking number PL919763530307 . you gais boleh check betapa teruk nye service dari poslaju !

My parcel tracking no. PL944567390708. 26/Aug 4.52pm posted over the counter South City Plaza Selangor.
28/Aug Dispatch out from transit Office
1/Sept 9.43am arrive at delivery facility Bandar Dato Onn
Until now I'm writing 5/Sept 6.17pm my parcel stuck/keep at Poslaju Dato Onn.
- 5days delivery Selangor to JB and 5days keep at POSLAJU DATO ONN.
** Very bad service and I don't know why still keeping without do any information to customer.

please lah poslaju bandar dato onn.. deliver lah barang saya.. dah 5hari kat situ.. nak pekasam ke? call x angkat..

Poslaju rawang memang bodoh. Service out. Call beribu kali tak pernah dapat. Macam taik. Tak payah buat service hantar barang laa kalau slow macam babi. Elok jual cincau jee

Tracking my parcel and saw the description as delivery attempted. BUT NONE WAS MADE. And then turned into item can be collected at places. What in the world? I was at home for 24 hours! Please hire better rider that has integrity and heart for the job. Everyone also tired but we didnt paid for nothing. If you cannot deliver, please find other job, resign as a rider. What a joke! PLEASE SEND MY PARCEL! Super pissed off. Paid the delivery fees for it to be delivered not collected! SUCH A JOKE! TERRIBLE RIDER TERRIBLE SERVICE.

tarikh seller pos barang: 28/8/2021
tarikh hari ni : 3/9/2021

masih belum terima. bila check tracking parcel dah smpai poslaju bdo 1/9/2021. hari ni dah 3/9/2021. sampai bila nk peram barang orang ni.?dah 2 x jadi camni. camana la org nk support pos nasional, klau attitude x berubah.

Hello Poslaju okay ke tak tu? Parcel sy dah sampai kat delivery facility sejak 29 Ogos lagi tapi sampai ke hari ni takde nampak bayang² pun nk hantar barang. Kot lah cuti merdeka pun agak² lah dah masuk bulan September dah diknon oii. Nak peram parcel saya tu sampai bila. Risau kadang² Poslaju tempat saya ni dah ghaib ke apa kena culik dengan bunian kot.

I dont know why keep the parcel too long at their warehouse/transit/facilities. Call office no one pickup. If have problem i. e covid cases should announce to public about lateness. If no rider, why terminate contract delivery man before this? Service become terrible and now i understood why other competitor growing bigger and more efficient.

It took forever to get a PIN code for log in verification on Poslaju apps. How many people that work under pos laju office?

If it's a big company, it should be able to keep up with customer because it's just online services. How many computer in the office?

Tahun lepas pn order brg smpai dkt pos laju dato on..tbe2 dkt status fail receive..ble mse hntr pn xtaw..org sntiase ada dlm rmh..surat suruh amek brg pn xde..xhantar tu ckp je xhntr..ni skrg kali kedua..brg da semingu tak hantar..nk simpan brpe lme lg..org nk cpt pkai brg tu..call xpnh angkt..bebal service

It's been more than a week that my parcel stuck in poslaju bandar dato Onn, their service is lame. I ordered bread and I don't think it can still be eaten, or not fresh anymore. It's terrible. It's better to close the branch so other branch can have it with better service. I have no idea what on earth the people do inside.

Helo. Saya call tak dapat. Bila barang tu dapat deliver ye? Seller pos 23 Julai, 24 Julai dh sampai JB. Sampai hari ni dh seminggu tak proses2 lagi. Org beli brg sebab urgent nak guna. Dah la call x dapat. Pos laju lain ok je, apesal dato' onn ni slow sangat. Tolong lah pos laju. Harap sangat barang sy sampai minggu ni. Kita dh byr utk pos, bg laju sikit.

Yesterday on 27/8/2021, I got an appointment at Pos Laju Gombak branch.. It was not busy at that point of time, I was making a renewal for my roadtax... And sadly to inform she doesn't even bother to ask why I make payment for a 6 month renewal roadtax which will expired by September 17 2021. She is more concerned with her RM2 commission, instead of make a well inform decision to customer. It is more regretful that, I came in again today (28/8/2021) and she inform it cannot be cancelled as she can only cancel for yesterday. I was really disappointed in which how she don't even bother what happened to customer. I only realize the roadtax expiry when I'm about to put it on my motorcycle. Now I know why most people really hate post office. Especially Pos Laju. You got a greedy staff who only know to get her own benefit instead of informing a small matter to customer. Pos Laju you lost one of your customer today.

Sila hntar brngan saya PL170721587007

The parcel was posted on 13/8 but untill now i have not received anything. Then it arrived at poslaju dato onn, dispatched out to pislaju johor bahru, from there it went to pusat serahan mel JB, next went back to poslaju dato onn, and then it was dispatched out to poslaju jb, and then again returned to dato onn and when i check yesterday it was dispatched out to poslaju jb again in a never ending loop

Parcel sampai di poslaju dato onn pada 23/8/3021 tapi sehingga hari ni 27/8/2021 dah 5 hari parcel masih belum pos out ke rumah saya padahal alamat di negeri & daerah yang sama.

Sila rujuk gambar yang saya sertakan.

Mohon segerakan penghantaran! Sila perbaiki servis anda.! Servis sangat teruk!

Terlalu lama barang disimpan sebelum pos out! Sangat kecewa dengan servis yang diberi!

Brang sy dkt dato onn 23/8. Skrg 27/8. Knp tak gerak? Klau poslaju skudai, services bagus. Jumaat&sabtu mesti alasan cuti. Tp hari tak cuti pun brg tak gerak! Aku tak nak tahu masalah di poslaju dato onn. Aku nak brg aku je.

Mentioned delivered to Wendy, I'm Wendy, I didn't received it, checked with security guard or neighbors, nobody take my parcel, this is really unbelievable, how can this happened? Normally got take a picture after delivered, but don't have?Irresponsible, never happened before, pls check where's my parcel now.