Complaints & Reviews

PlayPhone — playphone loot subscription

I received a text message from Sprint this afternoon stating that I had purchased $9.99/30 days with ongoing...

PlayPhone — loot subscription

I received a text message from Sprint this afternoon stating that I had purchased $9.99/30 days with ongoing...

PlayPhone — loot app from playphone

Subscribe to loot app on my other phone [protected] for like 2 or 3 months now I never subscribed to the...

PlayPhone — 3000 Playphone

Sprint allowed this company to bang me out of 9.99 a month for 2 phone lines for $120 dollars. Sprint acted...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Playphone credits incorporatedFraudulent charges on phone bill

Playphone charged me >$150 on my and my wife's phone bill for playphone credits. Neither of us ever bought and have no idea what they are. AT&T said that they couldn't refund all the money just the last 2 months but it has been going on for 8 months. I even used AT&T's method to cancel it but that only seemed to add my line to this mysterious reoccurring fee. It is unbelievable in this day and age that a company can randomly charge your phone bill. AT&T rep said that they can't stop it because it's the law but that seems questionable. They need to be taken to court.

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    The complaint has been investigated and
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    playphone inc. ringtone — $14.99 charge on my cell phone

    this company charged me for whatever they're stupid service is to me sprint phone bill without my...

    PlayPhone Inc — Unauthorized charge

    Playphone Inc made an unauthorized charge to one of our phones that is rarely used, and even then only for...

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    resolved to the customer's satisfaction
    Resolved
    playphone Inc ringtoneunauthorized charges

    Received my cell phone bill and had charge for 14.99 from playphone inc ringtone..never subscribed to this..

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      • PlayPhone Jan 10, 2012

        Hello. I am the Sr. Manager for Client Services at PlayPhone. Thank you for sharing your concerns with us regarding your subscription to a powered by PlayPhone portal. I realize that not understanding the charge on your phone bill must have been distressing and I am going to make sure that we get this taken care of for you today. Please contact us at [protected]. Thank you for taking the time to talk to us and for the opportunity to resolve your issue.

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      • Ve
        Veryangryman Jul 04, 2012

        i too have received this 14.99 charge for months now with Sprint refusing to block this charge! i am sure Sprint is collecting funds from this bogus charge! i want it removed immediately! i want all my money refunded in full because no authorization was ever given from me or anyone! THIS IS SCAM!!! How can i accomplish this task! My attorney will take on this matter in 30 days if something isn't done immediately! Larry Lawson

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      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Playphone 20888 — money charges

      They just pop up on my phone and I have to pay $15 for THEM to text ME... WHAT IN THE WORLD IT COMES ON MY...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      PlayPhone — Unauthorized Subscription to Ringtones & Wallpaper

      On 3/27/11 I received 4 consecutive calls in the a.m.. They were all unanswered texts and were ignored. All 4...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      PlayPhone IncCancellation difficulty

      I cancelled this service months ago only to find chatges from this company still on my Sprint bill. I try to maintain an inexpensive cellphone since I am currently unemployed and am appaled to see that they charge me an amount equal to one half of my basic phone bill . They appear to be very difficult to contact for cancellation and I am greatful for your site to register this complaint.

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        The complaint has been investigated and
        resolved to the customer's satisfaction
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        PlayPhone — not authorized do not want

        These people sent me a text message to mt cellphone. I don't normally texr and the number didn't...

        PlayPhone — Scam messages

        This company is sending me scam sms on my mobile phone number. I have never subscribed it, and this i...

        PlayPhone Inc — Unauthorized charges

        This is a company that leeches you for unauthorized charges, generally for something you didn't opt out...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        PlayPhone.com — fraud

        i was looking for a job on the internet and i was asked for my details which i filled in the box and i...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        PlayPhone Inc. — Unauthorized Subscription

        I also reviewed my March 2009 AT&T cellular phone invoice and noticed an unauthorized subscription charge...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        PlayPhone Inc — Phone bill scam

        Through facebook, this company has somehow achieved access to my cell phone. My cell phone carrier (At&t...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        PlayPhone — Unauthorized billing

        They are at it again! Approximately 6 months ago, I was charged for downloads I did not download. I called...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Play Phone, Inc. — Unauthorized Billing

        I found 6 months worth of charges on my phone bill for a service I never heard of or authorized. I have had...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Playphone Club — Unauthorized subscription

        Playphone club charged me an unauthorized subscription fee on my cell phone bill. I never signed up for thi...