United States - 06611
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I noticed today a charge for Reservation Rewards of $12 Canadian on my Visa Card. Not something that stand...
This company has been placing unauthorized charges on my Southwest Airlines Visa card for YEARS! Each time I saw the $12. "Reservation Rewards" charge, I thought it was a new charge made by Southwest Airlines for when I used my frequent flyer miles for airfare! Chase bank told me that those are NOT their charges and to contact the company directly. Naturally, I talked to a computer who agree to cancel the membership and credit me for ONE MONTH! What a rip off! Apparently, they got my cc number thru Orbitz.com.
I was recently browsing my bank statements today and noticed a charge for $12 on my bank statement, well i called my bank and found out they have charged me $12 last month and again this month. I never authorized this company to charge my account and had the bank flag it as fraud. I'm not sure how they got my credit card number, but I do know you should cancel your card.
I made reservation online for my trip to Las Vegas in July 2008; however, I was not authorized Reservation Rewards to charge to my credit card for $12 monthly membership fee. I received my credit bill in August and I called [protected] (reference # on credit card bill) immediately to cancel. I had cancellation confirmation by email, but I continued to get charged for another month in September. I have not received October bill yet. I rarely travel and it is unfair to charge for the service I don't need. Thank you.
On [protected], WLI Reservations.com withdrew $10.00 out of my checking account without my knowledge. I do not know this company and I do not understand how they got my checking information and how they succeeded in making the transaction?
I have notified my banking institution and I have done research on the company, online, to find out who these people are. I notified them by email. They emailed me back and asked for my other email accounts and my mailing address so that they could find my membership of which I knew nothing about and I gave the information to them and told them not to ever try that again.
I have not gotten my money back. It is only $10.00 dollars but it is my $10.00 dollars. I wonder how many unsuspecting people have had their money stolen from their checking accounts on this day, 11-23-07?
I want to know how I can file a suit against this company and prevent them from doing this to anyone else?
I was doing my taxes today and going through my bank statements when i discovered a $12.00 charge from a Reservation Rewards. I called there number [protected] and talked to Felisha(not sure of the spelling). I asked Felisha about my charges and she said i signed up when I made a purchase from Orbits. I know with certainty that I would not have willing or knowingly agreed to such a service ...etc I am sure if you are reading this you have had a similar experience. I will be contacting Orbitz, Ct AG office and my local AG, BBB and anybody else to see if this type of tricker can be stopped. Trickery is a nice word for what I think is consumer Fraud. Total charges = at least $168.00 of which Felisha say, she is only authorized to refund 3 months worth.
In 2007, I went to EB Games and supposedly signed up for a service that offered discounts on several...
went to buy movie tickets online through Fandango.com and Reservation Rewards window popped up and asked if I...
I just happened to notice a $12 fee on my charge card. I never sign up for these promotions so when I called and they said I did I knew right away something was off. This is a $144 dollars out of my pocket for the last year...I requested to be cancelled immediately and to send me paperwork to get reimubursed. Think of $12 a month x how many people are still unaware of this charge...these equals a very large $ amount going to this company. I find this sneaky and unacceptable. I have thus noticed on the website other complaints and complains which is very indicative that something is very wrong here. I am now awaiting my cancellation email and further paperwork so I can see how they operate and to get reimbursed for a service I didn't know I signed up for let alone used.
My wife & I recently closed a couple of credit cards. After we shut down one account we received a statement from that card with a $12 charge from Reservation Rewards. We called the 800 number listed on the credit card statement and spoke with a customer service rep who readily agreed to reverse the $12 charge. Just as I was about to hang up, I asked how many times had they charged the credit card account. She responded 18 times. I was in shock. I asked how we signed up for this and was told it was through e-harmony, a service we have never used. I requested that, since this was obviously a fraudulent charge, that the company refund all the money it had taken from us. The response - the customer service rep hung up!!! I intend to complain to the Connecticut Attorney General and the Federal Trade Commission about this scam and ripoff. This is exactly the type of company that deserves to be shut down and the owner sent to jail..
Back in July, I started to notice that there was a $12.00 charge on my Jessica London card. I review all the charges on my card monthly and was concerned as to why this charge suddenly appeared on my statement. I called Jessica London right away to try and rectify the situation and was told that there were actually 3 charges on my statement totaling $36.00. They said that "since this is a third party billing company" that I would need to call them and take care of crediting my store card. Meanwhile, I was being charged late fees from Jessica London due to these Shopper Discount fees. Well, I called Shopper Discounts and the representation informed me that he would put through a credit to my card. At this time, I asked that my account be cancelled. I thought this whole ordeal was behind me until early October when I got yet another billing statement that an additional two charges were added to my Jessica London account from Shopper Discounts. Mind you, I haven't made a single purchase on my Jessica London card since early in the year! I have now been calling Jessica London since October, calling Shopper Discounts, filling out Refund Claim Forms and Settlement Claim Forms to try and clear up my balance. To make matters worse, I am still being harassed by collection agency calls and was informed that I still have to pay Jessica London $45.17 to bring my balance to zero. This frustrates me to no end!! I was the victim of a SCAM and now I have to pay so that my credit isn't damaged.
Bought airline tickets from Orbitz. Realized $12 charges for two months.
Got unsubscribed and refunded after calling and complaining.
The person on the phone insisted that I had been sent an email notification from them when I had been signing up.
I have never received such an email...
I discovered the same $12.00 charges on my bank statement that everyone else describes on this board. Totally confused, I called this company and spent a long time just trying to figure out who they are and what reason they have to be taking my money. As in, when did you get my cc information and what service do you claim to provide?
Regardless, I cancelled my membership on the spot with the telephone representative and I AM STILL BEING CHARGED 3 MONTHS LATER. Now I need to fill out separate cancellation forms and refund request forms. If the registration process was so short and secretive that everyone on this board (plus countless others, no doubt) is equally perplexed by this mysterious charge to their accounts, why is the cancellation process so long and drawn out?
WHO ARE YOU RESERVATION REWARDS?
Three times I was charged fees for reservation rewards that I didn't sign up for. I bought plane tickets on Allegiant Air and you have to bypass this reservations reward. I got some of my money refunded, but then months later got a charge from here for $25 annual fee from this place. I declined each time I was on the website, watch your accounts people- these is a scam!!
Very unhappy in AZ
In looking at my bank account this morning, I found $10.00 charge from a Reservation Rewards company. Further research with the company found that I had purchased something from Chadwicks back last October and supposedly agreed to join a membership with Reservation Rewards to save hundreds of dollars on something or other.
It is not my practice to select these type of offers as I find them a waste of money. It somehow must have inadvertantly gotten clicked in the check out process.
Now how else would Reservation Rewards get our banking information unless Chadwicks supplied it to them? Good question.
I purchased jewelry around valentines day from a website limoges.com. When I logged into my banking account today, i noticed that $12 had been charged to my account, although i have not used my card. that raised some questions, so i went back through my account and sure enough... $12 had been applied to my account every month since february. After going online and finding out it was a scam, i called the customer service number and got my money back... but not before a fight. They claim that it comes from a "$10" offer i sshould have unchecked at checkout, and that they claim to offer discount tickets, travel, etc.
This is the biggest joke!! You pay for something you don't even use and dont even know you are signing up for!!!
After 4months of unknowingly paying $12.00 a month to a company calling themselves reservationrewards.com, I contacted Discover Card and they immediately flagged the account! I never signed up to receive any info from this company as I am an IATAN travel company and do not need thier services. They somehow got my credit card number after I purchased an auto part for my Lincoln Continental. They then issued a credit to my discover card after I told them I did not know who they were or why they were putting charges to my credit card. They are possibly making unknown millions and millions of dollars unearned by charging unsuspecting consumers credit cards. This needs to be investigated immediately!
My Husband has left on a Sea faring adventure so I am minding our accounts while he is gone. (he usually does the banking for us) I just noticed two pending charges on my Debit card account. I called my bank to inform them of suspicious activity and they gave me the 800 numbers listed for the charges to see what they were charging me for. I did not sign up for any of these. I immediately got a recording, that gave several options, but no live person to assist you, funny that the main option was to "cancel" service. I did that, but now I have to have my debit card re-issued because to "cancel" service you have to give your Debit card number to them! I began researching my past year statements and found they stated over a year ago, and have a pattern and use 4 different company names. My total loss is almost $800.00 I am stunned that they add up to this, but with increments as small as $12.00 and others in the 32.00 range (mid-month always) they were not obvious to my Husband as being anything I hadn't charged.I checked out these companies online and have only found fraud complaints on any of them. I am working with my bank now to dispute the more recent charges, but I have to work with the fraud department for anything over 60 days old! I urge everyone to reconcile your bank statement every month! I sure will. I will be doing all the banking in my household from now on .
Carole in San Diego
This company showed up on my bank statements. A couple of times a month I noticed 12.00 amounts subtracted from my bank balance. The company name in the description section of my bank statements showed reservation rewards. I looked up the website on the internet and found it. It is a false site. You will also see complaints on peoples blogs. I called my bank and they are investigating. Some how these people got access to my bank account or debit card to be able to keep taking the 12.00. It's always 12.00 just small enough a lot of people wouldn't notice. There is another internet site that is also taking 12.00 called shoppers discount. I think they must be connected somehow. My state shows it as a debit card purchase. I do a lot of shopping and banking on line. They must of gotten my information from some site I purchased from.
I have been charged $ 12 on my credit card by reservation rewards. I have no recollection of authorizing the payment.