Planet Fitness review: Television monitor

I returned to Florida in October of 2020. I have been using Planet Fitness since I moved to Florida in November of 2012. I spend my summers in Minnesota. I use my headphones to listen to the telecasts that are available. I like to listen to CNN on monitor number 5. I noticed that the audio on monitor number 5 was not working. I mentioned it to the workers behind the counter and was told that the repair technician had been called to repair it. I have been asking since October and they keep telling me that the technician has been called? Here it is in February of 2021 and the monitor still does not have audio. it's obvious that they are giving me the run around. Do they not want people to listen to CNN? Maybe you can help. Thanks