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Planet Fitness

Planet Fitness review: Planet Fitness Fairmont, NY location

C
Author of the review
6:24 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

I'm writing to report the ongoing cleanliness issue at the Planet Fitness location in Fairmount, NY. I have been a member for over 10 years and have noticed several problems, including:

Equipment that is uncleaned, dirty, and filled with dust.

Multiple buckets are throughout the gym collecting residue coming from the roof into the gym.

The bathroom is filthy and I won't even enter it anymore.

These conditions make it uncomfortable to work out and raise concerns about hygiene and safety.

This is completely unacceptable.

Claimed loss: Cancelation of membership

Desired outcome: If this is not addressed and rectified immediately, I will cancel my membership along with my families and extended family.

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