I was in the 30 minute area because I don't want to be near the "Muscle Heads". I sat in the chest press machine and the Muscle Head seated in the curl machine yelled at me- "Hey, I was getting ready to use that" I said, "Excuse me, that's not how the 30 minute area works" Muscle Head then called me an [censored]. Cross words ensued so I got the employee Noah involved to explain what the rules are. After Noah left the Muscle Head started up again, that's when I realized that Noah did NOT explain as he should have. Then when I talked to Noah a little later, he accused me of lying. I gave him a piece of my mind and he said "Why don't you go to another gym"- I left in shock. The next day I spoke with the Manager, Ms Lighty and she stuck up for her employee Noah (of course). She then sent me a blistering email to explain all my wrong doing. She was hell bent on protecting Noah so I quit Planet Fitness. Planet fitness advertises for people like me that are NOT muscle heads but it's not true. They sided with the member that broke rules of the 30 minute area AND broke the rule of NO cell phones in the workout areas.
I would recommend that you stay away from the Columbia PA branch, the employee and manager SUCK