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CB Home Decor and Furnishing Pier 1 Imports
Pier 1 Imports

Pier 1 Imports review: Did not receive order

H
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3:24 pm EST
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Orderd in September and took 30 days to get a credit.
Used credit and took another 30 days to find out part of order could not be fulfilled.
Used 2nd credit and still have not received items ordered.
1 is supposed to be shipped with tracking number. 2nd item has no tracking or shipping info and all phone numbers are wrong. Can only email computer replies.

Claimed loss: $1800

Desired outcome: Refund to credit card

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  1. Pier 1 Imports Contacts

  2. Pier 1 Imports phone numbers
    +1 (800) 245-4595
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    United States
    +1 (817) 252-6300
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    United States
    +1 (800) 689-0797
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    Canada
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  3. Pier 1 Imports emails
  4. Pier 1 Imports address
    9421 Katy Fwy, Houston, Texas, 77024, United States
  5. Pier 1 Imports social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 17, 2025
  7. View all Pier 1 Imports contacts
Pier 1 Imports Category
Pier 1 Imports is ranked 7 among 306 companies in the Home Decor and Furnishing category
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