CB Grocery Stores and Market Pick n Pay New pick n pay asap app

Pick n Pay review: New pick n pay asap app

Ntokozo Mthiyane of Johannesburg, ZA

Aug 09, 2025 2:07 pm EDT

Verified customer

Featured review

I don't recommend the new pick and Pay ASAP app. Today I spent my last R1300 to buy groceries on the app. Money was debited on my account my order was no completed. I did not get order number When I called the call centre they told me they can only refund me after 5 to 7 days. I asked if they can credit it in my smart shopper card so I can proceed. Initially I didn't want a refund just the groceries I ordered. Now I have no money and no groceries I don't know what to do. I spent R60 on the call with.I have have 2 kids to feed I don't know what to do. Ref no [protected]

Recommendation: NEVER USE BEW ASAP APP

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Pick n Pay Contacts

Pick n Pay phone numbers

+27 800 112 288

Click up if you have successfully reached Pick n Pay by calling +27 800 112 288 phone number 37 37 users reported that they have successfully reached Pick n Pay by calling +27 800 112 288 phone number Click down if you have unsuccessfully reached Pick n Pay by calling +27 800 112 288 phone number 35 35 users reported that they have UNsuccessfully reached Pick n Pay by calling +27 800 112 288 phone number

3%
Confidence score

Customer Care

+27 860 303 030

Click up if you have successfully reached Pick n Pay by calling +27 860 303 030 phone number 8 8 users reported that they have successfully reached Pick n Pay by calling +27 860 303 030 phone number Click down if you have unsuccessfully reached Pick n Pay by calling +27 860 303 030 phone number 20 20 users reported that they have UNsuccessfully reached Pick n Pay by calling +27 860 303 030 phone number

Online Shopping Help

Pick n Pay emails

customercare@pnp.co.za

100%
Confidence score: 100%

Support

Pick n Pay address

101 Rosmead Avenue, Kenilworth, Cape Town, 7708, South Africa

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Oct 06, 2025