Pick n Pay – pick 'n pay ASAP app

I made my order using the app and I got my order number 24950093 and it was on the 28th of June 2025. They never delivered instead they changed the status to delivered yesterday around 4. Even today they are still changing the delivery times even though they updated the status to delivered. I have been sending emails, calling them. Some of the consultants are advising that the matter will be investigated and I must wait 28hrs and the other advised that she could see that the order was not delivered. Their ASAp app is useless and should be discontinued as ot is not working.