CB Auto Parts and Repair Stores The Pep Boys Complaints #502-521

The Pep Boys review: battery warrwnty ( 1 comment)

Michael Barber of Chesapeake, US

Nov 07, 2008 9:01 am UTC

Back in 2007, I purchase a Optima Batteries, Model #9083561, Part# 75135, for 2001 BMW (330ci).
The battery has a 3 years, free replacement warranty. The manager said the battery is not in the
system. I dont keep receipt for my company Baums Service Center Inc, 727 E 26th St., Norfolk, VA
23504, on hand for all the products I order from Pep Boys. I have never had a problem before.
(Work# [protected]). (Home #[protected]). Thank you.

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Bob the Tech.

15 comments

Bob the Tech. of US

Nov 09, 2008 6:03 pm UTC

It is your responsibility to keep your records...not theirs. They do this to assist you. It's not required. It is easier for you to keep track of one reciept than it is for them to keep track of thousands.

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