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Complaints & Reviews

closed account

I had a GE Money bank Paypal credit card for 1 year. All went well, I paid on time and even paid the account off in full 3 times (proving I have the ability to do so). In January 2009 I began to have problems. First they claimed that my payment was returned. They claimed "no account found" my bank said they never returned anything. At this time they charged me 35.00 for a returned check, which was actually a returned electronic payment. My bank information was saved under payment preferences on the website and never changed. I went in and retyped my info and made another payment. It then happened again! I was charged another 35.00 AND a late fee of 40.00 something dollars. Incredible! I had to mail in a payment to clear the whole thing up. At this point I had spoken to their ridiculous customer service who is completly useless. I think there are a total of three people who do not speak clear english sitting in a room laughing at all of us. I should have closed it then and there! But I didn't and things got worse. I started having my card declined weekly if not more. Not even for large amounts, one charge of 2.38 was declined. This was really embarrassing. I called and they said it was "fraud protection". They would just lock my account whenever they deemed it could be a fraudulent charge. It made me furious on more than one occassion. I would call, they would question me and then unlock the account. Fine enough..I decided I would pay it off and close it as soon as I could. Well one day I noticed that I couldn't redeem my 5, 786 points on the website. I didn't bother calling because it's pointless. that same day I recieved a letter stating that my account had been closed. WHAT? it said after a "review" of my account I had too many dishonered payments and my account was closed. I called..I explained that those dishonered payments were not truly dishonered and that it was something in their system that caused the "no account found". They said that their computer looks for dishonered payments and doesn't care why. So, now my account is closed, fine. BUT now I will have a bad mark on my credit! They said I could report it to the Fair credit report act (which I am ) but other than that..they could do nothing. I am amazed..in these times you would think they would want customers like me who actually pay them. I feel that their practices are fraudulent . My advice to anyone is to stay away. Any company/bank that doesn't have an email address to contact them through is suspicous to me. Both GE money bank and PAYpal credit card websites have no email address for customers. You can only call or write letter. I've never been treated so poorly in my life! If you have this credit card, mail in your payments and make should you keep copies and good records of everything you do with them!

  • Ja
    JAIME REVELEE Apr 02, 2010

    GEMB/HomeDESIGN FURNITURE lEFT ME WITH AN OPEN STATUS ON MY CREDIT REPORT UPDATED AS OF 2/2010 I PAID THEM OFF IN 2008 AND ON MY STATUS REPORT IT STATED AS OF SEPT. 2014 THIS ACCOUNT IS SCEDULED TO GO TO A POSITIVE STATUS. NO PAYMENTS WERE DUE TIL ONE YEAR AFTER PURCHASE IN STARTING IN 2007 AND I MADE ALL PAYMENTS AND PAID OFF IN 2/2008 AND I WILL NOT HAVE A GOOD STATUS UNTIL SEVEN YEARS LATER?????????????????????????????????????????????????????????????????????????????

    1 Votes

abuse spam and cell calls / paypal

Follolwing is copy of the e-mail I received today from those GEnius, guess what account am I closing today?:
The phone they give for optout requires we to dial in the credit card number...but I have not credit card from them (Only paypal account) so call is terminated in their side without options.


IMPORTANT SUPPLEMENT TO YOUR PAYPAL BUYER CREDIT ACCOUNT AGREEMENT

The following provision is being added to your PayPal Buyer Credit account agreement:

You agree that GE Money Bank and any other owner or servicer of your account may contact you about your account using any contact information or cell phone numbers you provide (whether previously provided or provided in the future).
You expressly agree to the use of any automatic telephone dialing system and/or artificial or prerecorded voice when contacting you, even if you are charged for the call under your phone plan.
The above provision will become part of your account agreement if you consent to the provision by (i) using your account more than 15 days after this notice is delivered to you or (ii) keeping your account open after March 15, 2009. If you do either of these things, we will conclude that you have consented to being contacted on your cell phone in this way. If you do not want to be contacted on your cell phone in this way, you may call us at [protected] at any time.
Note: This email was sent to you by GE Money Bank's PayPal Buyer Credit Services division to provide important account servicing information regarding your PayPal Buyer Credit Account. You may receive account servicing emails even if you have requested not to receive marketing offers by email for your PayPal Buyer Credit Account. GE Money Bank is located at 4246 South Riverboat Rd, Suite 200, Salt Lake City, Utah, 84123, USA.

This is an unmonitored email box. Please do not reply to this email.

  • Jc
    jcb Mar 06, 2009

    I have the same problem This is completely unethical and can not be legal...its like those old scams where they mail you a product and unless you return it within 30 days they bill you! They can not just change the user agreement with out consent.

    0 Votes
  • Rt
    R. Turgid Mar 20, 2009

    Yes they can. As per the initial user agreement you agreed to they can change the agreement whenever they want.
    Call you Congressperson and get the laws changed.

    I just did it and according to their records I didn't have a cell phone number in my account information. So I just gave them it (duh!). If I get ANY calls after doing this I will sue them.

    I also have my cell phone on the Do Not Call list for what it is worth.

    0 Votes

making account payments

Attempting to log on to Paypal account payment website as displayed on account billing statement...Site will...

paypal security key gimmick

Paid $5.00 to Pay Pal for their Security Key. An employee changed account info which defeated the Key.

I have tried for two years calling/writing and they admit they do not refund any money.

How many people have this useless Key?

How much money has PayPal made with this gimmick?

multiple card use

Beware when using multiple Ebay Gift Cards to make an online purchase. I have noticed that when trying to "use up" gift cards with small balances that the Ebay system will charge the full amount of the transaction to the final card used if it contains sufficient funds to cover the transaction. In other words even though you enter the Redemption Code for a card with a $10.00 balance first, then use the code from a card with a $50.00 balance second, for say a $30.00 purchase, the entire $30.00 will be deducted from the second card. Which leaves $10.00 on the first card, which you have no way of knowing. If you pitch the card then your out of luck. SURPRIZE!

There are no indications provided during the checkout process that would alert you that they did this. I wonder how many folks have throw their money in the trash can because of this. Good for Ebay! Bad for customers.

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lousy service

I mailed a payment in January that for some reason they did not receive or did not process. On my next bill I noticed a late payment notice, a jump in my interest rate from 9.99% to 28.99% and excessive finance charges as a result. I immediately called after seeing the payment didn't process through my bank.

When I spoke with someone I was told I'd have to write a letter to a seperate office in TX to have them review my account and see if they could do anything about the charges and increased interest. When I asked to speak to a supervisor I was put on hold for 20 minutes and when the supervisor answered I was told that I couldn't even pay over the phone without a $15 fee that they would not wave. I was told that person's supervisor was not in.

I'll be paying my balance and closing the card (if I can figure out how to do that since they won't let me do it over the phone or online.) All in all the service SUCKS. I'll stick with my MBNA, Amex and Discover.

  • Pe
    petermcm1234 Mar 03, 2009
    This comment was posted by
    a verified customer
    Verified customer

    I had the very same problem with the Paypal Plus Credit Card.

    I sent in my payment 3 weeks before the minimum due date and Paypal claimed that the payment was not received or not processed correctly and the interest rate climbed from 14.24% to 29.99%.

    I contacted Paypal about this and was put on hold for about 10 minutes then hung up on so i called again and spoke with the supervisor because i was hung up on and he said that i would have to write a written leeter to send in to their claims department.

    This account was not worth applying for and will be closing it soon.

    0 Votes
  • Ri
    richdltn Jun 25, 2009

    This company is worse than att and bank of america. Do not do any transactions with this company, they are the ### of the earth. Rich Dalton Orlando fl.

    0 Votes

I want to cancel this account

I requested tech support with my computer today
by addressingwwwmicrosoft.com.
They relayed me to AOLTECHBLB which relayed me to Pay Pal .Com I just did this today and already my credit card was charged the amount
designated. They gave me the telophone number of [protected]. when i call this number they say I have no account with them- But this amount was
charged to this number today.
I hope you can help me. I may have to cancel out this card after paying it off if I can't get it cancelled.
If you can help me I would appreciate.

  • Ja
    jasew503 Feb 06, 2009

    Good luck with PayPal, I was stiffed out of nearly 1100.00 while on vacation from my paypal account, I came home to realize this has happened, and they said "Too Bad, You only have 72 hours to initiate a complaint with us!" The customer service is a disaster.

    0 Votes
  • Ja
    jasew503 Feb 06, 2009

    FYI, I ended up having to file suit to get my money back, I recommend having an attorney send a letter to them.

    0 Votes

beware - paypal phishing!

Greetings from PayPal Inc.

At PayPal, maintaining your account's security is our top priority. To augment the security measures that we take on your behalf, there are steps that you can take to help protect your account from fraud and scams.

On 29 Jan 2009, after a regularly check of your account we notice that you receive the amount of $1.212.01 from a fraudulent PayPal account([protected]@att.com). After that, we notice that you transfer the money to the account ([protected]@aol.com). This transaction that you made look very suspicious to us and we decide to temporary block your account access. These types of activity are often conducted as forms of money laundering or mail fraud and may result in significant criminal penalties. If you didn't make this transaction please visit the resolution center and urgent complete the steps to remove limitation.

Visit now the Resolution Center and complete your checklist items to remove your limitation.

The Federal Trade Commission has estimated that identity theft affects 10 million Americans per year and costs businesses more than $50 billion. Don't be a victim of identity theft.

Sincerely,
2009 PayPal Inc.

unauthorized charges

Any sellers that used paypal to receive payments, should check their account very closely, as paypal can reverse the payment you have received and then leave it on held for ever, and when I contacted them, they claimed that it is a system 'problem' and therefore if you do not keep a close eye on your paypal account, paypal could held your money for ever, and you might not even know they are doing so, because the transaction might not show up in the dispute/resolution log. They even keep holding my $$$ when their system closed the case and 'claimed' the $$$ on hold was released back to my account, and should be available for my used.

How can the self proclaimed 'largest processor of payment on ebay' which handled billions of $$$ in transactions had a stupid outdated system like the one they have?

I beat if paypal done that to me, they would have done the same thing to other sellers.

Lawyers out there, you should look into this and clearly paypal not only violated banking laws, possible other laws, when they illegally held others $$$ and avoid to pay the interest on the $$$ they are holding.

In my case, they are not paying interest, on $$$ they claimed they have released back to my account and available for my use.

  • De
    Debra C. Cook Sep 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Since using my credit card once on paypal, I keep getting emails saying I have purchased other items. These other items and research was not authorized. I will keep monitoring these items.
    But feel that everyone should be careful. I have not entered my account information again,

    0 Votes
  • Ri
    Ricky Dec 24, 2008

    I Sold a bunch of surplus computer supplies on eBay, and I only ship to a confirmed address. PayPal stated that the address was confirmed, and user verified, and I was eligible for Seller Protection. Well I shipped the item w/ Signature Confirmation and buyer claimed he never got it. PayPal found in favor of the buyer as they do 99.9% of the time (even though I had proof of delivery). The buyer then took the money he made in this scam and closed hi eBay and PayPal accounts, as well as his e-mail account. PayPal told me that since his account is close I'm no longer eligible for Seller Protection, and need to contact the buyer to receive my money. This is ridiculous that PayPal cannot find any way to guarantee me my money. This event sets me bacy almost $150 dollars that I had to take out of my profits and give to the owner of these items as this was a consignment sale.

    0 Votes
  • He
    Helen Mar 06, 2009

    Paypal decided to relieve me and my partner of $624.46 on the 16th Feb, 09, it has taken me nearly 4 weeks and jumping through hoops to try and prove to them that I had nothing to do with this deduction from our account, I have been made to feel like an idiot, because the Yank chicks you speak to talk so fast that you cant even understand them, then just talk over the top of you.

    Some Yank Kevin V. we will call him, decided to set me up some WoW account, now after checking on the internet WoW is a game like Dungeons and Dragons see Im 42 and thats the closest I can come too, all played on the Internet, yeah I'd be into that, NOT.

    How can this happen, that your money is not safe in your Savings account, Im not saying my Bank has a lot to answer for, but they showed me the paper work from Paypal saying it was a Direct Debit and they had already tried to steal $702.50 two weeks before, so I got charged $80.00 from my bank for overdrawn account, I have spent a total of 5 hours and 42 minutes, ringing a 1800 number and being on hold, cos thats supposed to calm you down, well i just got more p-ssed off, I have contacted the Age paper, they want to do a story once it resolved, I don't think so. I want to bring Patpal to there knees.

    I work at Griffith University on the Gold Coast as a Chef so I have told all the kids to not get mixed up with this company, I have posted signs all over campus, and I will do what ever I can to stop anyone using this complete scam of a business.

    0 Votes
  • Ol
    Old and Abused By PayPal Feb 13, 2010

    PayPal must have some one inside to gain access to your personal information and begin all this illegal stuff. It seems they sell your personal information to fraud companies who call people even elderly people late at night while they are sleeping. PayPal desperately needs Federal FBI investigation. I would NEVER recommend that company to anyone, too much fraud connected with them. BEWARE !!!

    0 Votes
  • De
    Delanie deSilva Aug 26, 2011

    take it up with the ombudsman ...
    that will set them straight ... !!!

    0 Votes

got e-mail that I had won

Recieved e-mail:ref: sr000847
Congratulation selected winner,

The paypal payback raffle draw conducted in january 2009, the results has
Just been released today. And we wish to announce to you that you have
Been selected as one of the lucky winners of paypal promotion draw
With a ticket no: a0258176x, ref: sr000847 making you the winner of
The total prize of one million pounds sterling (1, 000, 000.00 gbp).

How do I claim my prize?
All claim will be verified by our agent company, you are therefore
Require to send corresponding mail notice for claim to our agent with
The information along with your name address, sex, age, nationality,
Occupation and telephone number.

Upon confirmation of your status, your prize fund will made available
For payment by our paying banks.

Contact claim agent company: royal bob hilton and securities
Claims agent name: davis oliver
Tel: +[protected]

  • Ca
    Cali Jan 18, 2009

    I to have received all different types of emails for lotto winnings, the Paypal one, which I contacted them and they have no such ruufle. Out of all the ones on here I have received almost all of these. Whatever you do, do not give them any information. The only way anything can be done is if they steel your indentity, by then it's to late right. That's what the police department had told me any way. Not only that, I have been contacting all of these companies that they have copied attaching the email that they sent me. I also reply to them telling them that they are not legiimate and if they contact me again I will be contacting the proper authorities and that I will file harrassment charges against them. It seems to work, becuase they leave me alone, but 2 or 3 days later, they will send me another fake lotto winning. I also tell them that I am replying from my own fake email address and that they can take whatever info they want, but they are not going to get my real info. Works really wll. Also, if you get any that have the yahoo addresses, let yahoo know right away and they will cancel there accounts. This way it will take them a while to get a new one up and running. This is there way of getting our info. so that they can either come here from over there or get into our things in order to take money. Just be careful and make sure to let these companies know. I believe the companies can do something because they are copyrighting there websites and all that. So it is always good to let them know and if by some weird chance you did win something I'm sure they would contact you. They also have work scams going on too. They get your info. off of Career Builder or any other site that has your resume posted for a job and they email saying that they have a work at home business and that they are contacting you to let you know when you can start and that they will send you money. I went to one of the sites and it has a red flagged box on it, stating that if you received an email from a specific person about a job that, that person does not work for their company and that it is a scam. This is all the info I have so far, but like I said before. Just be careful and don't get yourself into something that will cost you money, speaking of which, there is another one were if you fet involved with someone that wants to send you beneficiary money, don't do it. If the bank thinks something is wrong, they will put a hold on your bank account and the FBI will talking to you. From what I have read it takes a while to get the hold taken off of your bank account.

    0 Votes

fake uggs

Happy ending to story - my daughter and I found the perfect uggs on nike-trade.com, for $65 less, ordered through paypal, and then found all the complaints against the compnay. I immediately logged back into paypal and saw the sellers name was in chinese, not english, so I got nervous. I emailed paypal and the email address that had been at the bottom of the paypal confirmation, and lo and behold, I did get my money back the next day!

I was also reading on some other website on how to identify fake uggs and it states that although it's an australian company, the boots are now actually made in china.

Regardless of if they would have been fake or not, I am glad I got my $125 back! I paid for an item via paypal one time and the person closed their account before I could get my $ money when the camera never arrived...

fraud

Worship Empire appear to be a fraudulent company that take your money but don't send the goods. Insult to injury - Paypal so called "secure payment" wash their hands of it - after the event. Surely they should keep closer tabs on defaulting companies and remove the Paypal facilities rather than letting more and more people fall into the same trap.

Fortunately this lesson only cost me £11.65 - but had I used a credit card instead of Paypal I could have claimed the money back.

Paypal response was:

After careful review, we have concluded our investigation of the Buyer
Complaint described below.

We have decided in your favour, however, we were unable to recover any
funds from the seller's account. As stated in the PayPal User Agreement,
recovery of funds associated with a Buyer Complaint cannot be guaranteed.

Please know that we will make our best effort to recover the funds in
question if they become available in the seller's account in the future,
and will take appropriate action against the seller. Such action may
include issuing a warning, a temporary restriction, or terminating the
account. Keep in mind that PayPal uses a number of factors, including
member complaints, to determine when to take action. Due to privacy laws,
we cannot discuss the details of any action taken. We hope you understand
our policy and that it reassures you that you are safe using PayPal.


-----------------------------------
Transaction Details
-----------------------------------

Seller's name: Worship Empire LLC
Seller's email: [protected]@worshipempire.com
Seller's transaction ID: 32506404RB

Transaction date: 26 Nov 2008
Transaction amount: -11.65 GBP
Your transaction ID: 8TA33905T2628
Case number: PP-607-449



-----------------------------------
What to Do Next
-----------------------------------

This case is now closed. No further action is required by you at this time.

  • Bi
    big_soon Feb 05, 2009

    This exact thing happened to me in January: same company, same automated response message Paypal. It sure was easier to pay, but safe? I think not!

    1 Votes
  • He
    Helen Feb 11, 2009

    Samething happened to me too in December, 2008: Same company: Worship Empire LLC, and they mark "secure payment" on Pay Pal. But it's not safe----I haven't receipted my order.

    Be careful ! This is a fraudulent company .

    0 Votes
  • Gr
    granduca78 Dec 09, 2009

    I lost 479 GBP to this company for a mini PC i never recieved. I made an open case to PayPal but i got the same message:

    We have decided in your favour, however, we were unable to recover any
    funds from the seller's account. As stated in the PayPal User Agreement,
    recovery of funds associated with a Buyer Complaint cannot be guaranteed.

    Please know that we will make our best effort to recover the funds in
    question if they become available in the seller's account in the future,
    and will take appropriate action against the seller. Such action may
    include issuing a warning, a temporary restriction, or terminating the
    account. Keep in mind that PayPal uses a number of factors, including
    member complaints, to determine when to take action. Due to privacy laws,
    we cannot discuss the details of any action taken. We hope you understand
    our policy and that it reassures you that you are safe using PayPal.

    Boycut PayPal

    0 Votes

second visa card glitch/lousy customer service

As an independent business person who deals with many overseas clients, I've been a long-time user of PayPal's convenient online invoicing and payment services. PayPal traditionally requires some sort of bank collateral in order activate a user's account. In my case, it's been a Visa card I've used for several years.

THE PROBLEM: Unfortunately earlier this month my Visa card info was stolen by an online vendor (NOT RELATED TO PAYPAL), so my bank canceled that Visa card an reissued me a new card with a new number. When I went to update that Visa card information on my PayPal account, PayPal refused to accept the new card and displayed the following message:

"We cannot link and confirm your card at this time. Please link a different card or confirm a card already attached to your PayPal account."

Despite repeated attempts over the next few days, PayPal refused to accept the new card, always displaying the same error message. Meanwhile my account became inactive--I could neither send nor receive payments, because I now had no valid card on file with PayPay. I sent an e-mail explaining the problem, but never heard back.

Today I finally called PayPal customer service, and after being transferred to several different departments (and in one case being disconnected entirely) and being given several explanations as to first: why I shouldn't be getting this error; then second: why I was getting this error, I was told that the PayPal system was set up to accept only one (1) Visa card.

Yes, according to customer service, the reason I cannot not update my Visa card information is because the PayPal system is set up to accept one (1) and only one Visa card. If you cancel that card, your only option is to register a non-Visa card, e.g., Mastercard, Amex, Discover. I kid you not.

Fortunately I have a Discover card, so I registered with that (and now I have to wait 2-3 days to complete a convoluted acceptance process).

What annoys me is the amount of work I had to do in order to uncover that information--several days of fruitlessly filling out the PayPal credit card forms, an ignored e-mail request for help, then an aggravating hour on the phone with PayPal customer service.

  • An
    andrey02 Dec 27, 2009

    I have two (2) different VISA cards linked to my paypal account.

    0 Votes
  • Br
    Bradley Lewis Feb 17, 2014
    This comment was posted by
    a verified customer
    Verified customer

    I think that is not a right solution of your problem. Paypal customer service should help you regarding to your problem. I am using Payscout.com and when I lost my visa card then Payscout easily accept my reissue card in just few minutes.

    0 Votes

they're liars!

I've got this email. I'm sure, this is scam.

— on sun, 12/7/08, thein swe <[protected]@payap.ac. Th> wrote:

From: thein swe <[protected]@payap.ac. Th>
Subject: paypal payback raffle draw!!!
To:
Date: sunday, december 7, 2008, 12:53 pm

Central claim office, machester city
61b ashbourne avenue,
Manchester, nw11 0dt,
United kingdom


Ref: sr000847
Congratulation selected winner,


The paypal payback raffle draw conducted in november 2008, the results has
Just been released today. And we wish to announce to you that you have
Been selected as one of the lucky winners of paypal promotion draw
With a ticket no: a0258176x, ref: sr000847 making you the winner of
The total prize of one million pounds sterling (1, 000, 000.00 gbp).


How do I claim my prize?
All claim will be verified by our agent company, you are therefore
Require to send corresponding mail notice for claim to our agent with
The information along with your name address, sex, age, nationality,
Occupation and telephone number.


Upon confirmation of your status, your prize fund will made available
For payment by our paying banks.


Contact claim agent company: royal bob hilton and securities
Claims agent name: davis oliver
Tel: +[protected]
Email: royal. [protected]@8u8.com

Congratulation again and we wish you more chances.


Hernаndez francisco adriаn
Europe organizing committee
Manchester city central claims office

  • Ro
    Rosa Perez Jan 15, 2009

    I receive the same email. And they ask me about my adress my name and my age

    0 Votes

scam

Attachments, pictures, and links in this message have been blocked for your safety. Show content
Transaction ID: 9875242566FG486722N‏
From: PayPal ([protected]@PayPal.Inc.com)
This message may be a phishing scam. Learn more
Sent: Fri 11/14/08 5:15 AM
To:


Dear PayPal Member,


This email confirms that you have paid ResearchAnyone.com $89.15 USD using PayPal.
This credit card transaction will appear on your bill as "PAYPAL *RESEARCHANY".


--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

Payment Details

Transaction ID: 9875242566FG486722N
Total: $89.15 USD
Item/Product Name: Comprehensive Expert Detective Informational Software
Item/Product Number: 922-116
Buyer: Green M Jess

--------------------------------------------------------------------------------


Business Information

Business: ResearchAnyone.com
Contact E-Mail: [protected]@researchanyone.com

--------------------------------------------------------------------------------
Receipt Number: [protected]



Note:


If you haven't authorized this charge, click the link below to dispute transaction
and get full refund

Dispute Transaction (Encrypted Link )

*SSL connection:
PayPal automatically encrypts your confidential information
in transit from your computer to ours using the Secure
Sockets Layer protocol (SSL) with an encryption key length
of 128-bits (the highest level commercially available)



Keep your Receipt Number (shown above) for future reference. You will need to refer to this number if you need customer service from ResearchAnyone.com or from PayPal.

If you have questions about your purchase, such as shipping and tracking, we encourage you to contact the seller, ResearchAnyone.com at [protected]@researchanyone.com.

If you have been unable to resolve your questions with the merchant, PayPal offers a free buyer complaint resolution service that offers a quick, easy resolution to your concerns. It covers physical goods purchases made through PayPal, and is offered at no charge when you register for a free PayPal account. To sign up for an account, click on the 'Save My Info' link above.

Thank you for using PayPal!
The PayPal Team


Please do not reply to this email. Email sent to this address cannot be answered.




PayPal Email ID PP344

Attachments, pictures, and links in this message have been blocked for your safety. Show content Their going to charge me something In which I have no ###en idea what the hell it is and thier going to take it out of my bank account!! I'll call my lawyer!!! SCAM
I didn't order a damm thing!!! STOIP THESE ###ERS!

  • Dw
    DWard Jan 25, 2009

    The email you recieved was a "phish". They are fake emails used in an attempt to get your login information. Paypal will never send you that type of an email. Check the link out - it may say it is a paypal site, but if you look at the link on your browser, it isn't even at "paypal.com". Do not fill out any information on that site. It will record your ID and login password, then you are screwed...

    0 Votes
  • Ko
    koehler99 Dec 22, 2009

    help i get that same EMAIL ALL THE TIME AND NOW CANT USE EBAY PAYPAL DUE To someone taking money from me...please MAKE IT STOP...
    DESS KOEHLER.

    0 Votes
  • Ko
    koehler99 Dec 22, 2009

    again i want to shop paypal and cant because someone takes money for this researchanyone. i have no clue what this is

    0 Votes
  • Yv
    yvonne ramzy Dec 07, 2014
    This comment was posted by
    a verified customer
    Verified customer

    on Dec.7th 2014, i attempted to purchase "krookodile ex box" via ebay then I was transferred to paypal for payment.I DID NOT WANT TO USE 1st. credit card so i attempted to use the second one at that moment your paypal confirmed my payment without my permission. I was not able to cancel. I was unable to reach neither paypal nor ebay.

    0 Votes

unfair billing practices

I am filing a complaint for PayPal Plus Credit GE money. I just caught them not only taking a portion of my monthly payment to finance charges I presume, but also when the billing cycle ends the 7th of every month. They are taking another $55 on top of the portion they took not only a week before from the payment! How can they be double dipping? On top of that they are taking the charge on the 7th from the card itself as a cash advance. How can this be legal!

I am filling a complaint with the better BBB also.

I smell a lawsuit! For sure!

SJM

  • La
    Laurie Nov 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    FORGET THE BBB - they do not post complaints against dues paying members. They give GE MONEY an A rating which is BS

    FILE COMPLAINTS WITH THE FEDERAL TRADE COMMISSION AND OFFICE OF THRIFT SUPERVISION.

    GEMB IGNORES the customer's complaints and lies every chance they get.

    They cannot ignore complaints filed via the Office Of Thrift Supervision!

    0 Votes
  • Be
    Ben Cargile Mar 31, 2010

    Stay away from GE Moneyaccounts should be shouted all across the USA. GE Money is the most avaricious deceptive company that I have ever dealt with. Their collection practices with even their best on-time and early paying customers is usurious to say the least. GE Money's first line tactic is to delay the receipt of a payment in order to immediately convert an advertised 10.99% APR into a 29.99% penalty APR. Then their is the monthly recurring finance fees. They are almost on a parwith being extortionists and should be class-action sued.

    0 Votes
  • Be
    Ben Cargile Mar 31, 2010

    "Stay away from GE Money accounts, " should be shouted all across the USA. GE Money is the most avariciously deceptive company that I have ever dealt with. Their collection practices with even their best on-time and early paying customers is usurious to say the least. GE Money's first line tactic is to delay the receipt of a payment in order to immediately convert an advertised 10.99% APR into a 29.99% penalty APR. Then their is the monthly recurring finance fees. They are almost on a parwith being extortionists and should be class-action sued.

    0 Votes
  • Ra
    Randy in Mich May 25, 2010
    This comment was posted by
    a verified customer
    Verified customer

    GE Money Bank opened a fraudulet cardit card under may name. Gave the person instant credit to buy a laptop. LifeLock called GE Money Bank on the 16th April the same day the card was opened to report this as fruadulet account. GE Money Bank choice to ignore the warning, and never atempted to contact me to verify if this was a fraudulet account. Thus allowing the laptop to be deliveried to another State with no questions. Now all GE Money Bank says is that they have 90 Day to investigate, and in the mean time this goes on my credit report, GE Money Bank does not care about customer sercurity. They partners in crime with Pay Pal & Pay Pal Plus Credit Cards. They really need to quit the instant credit, and verify information. I was told by there own fraud department that they cannot keep up with the fraud claims, and are very rude to the custom ers.

    SAY AWAY FROM GE MONEY BANK !!! They are a dishonest Company !!!

    0 Votes

membership fraud

Paid for 3 yrs membership to Google Earth. Actually Google Earth is free. When I went to download the software I was directed to Advanced Telecom "membership" and paid $38.91 for 3 years thru Paypal. ??? I finally was able to go back and download Google for free but my transaction to Advanced Telecom was already made. I will try to contact Google to let them know thier website is being used for scamming people.

unauthorized use of my credit card by paypal

Paypal initiated shipment of an item I never purchased and they charged it to my Mastercard they have on record. Then Paypal notified a past seller on eBay to ship to me an item that I did not order/buy. I learned about this when the seller sent me an eMail that he shipped the merchandise. Paypal never admitted to the wrongdoing. I never authorized this transaction against my credit card. I requested the contact info to their CEO and they refused to provide it. I found the address and sent a letter addressed to their CEO, but he (or someone on his behalf) never replied. Paypal doesn't publish or provide ANY phone numbers to reach their senior management. While the seller refunded my money after I sent him back the merchandise, both the seller and I had to pay for shipping charges that were not refunded by Paypal.

Someone should audit Paypal's computer systems and the way this company misuses and abuses consumers' credit cards. In addition, no company should get away without pubishing and providing phone numbers for their executives.

I will never again use Paypal for payments and I hope that over time competition will take care of them.

  • Fr
    frances evans Nov 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i have just been scamed for £145.00 a buyer brought an item from me with a credit card that wasnt theirs, and paid through paypal this was an instant payment so i had no reason to suspect anything, i sent the goods away to the confirmed address, then 1, wk later paypal informs me that it was an unauthorised payment, and froze the money, after several weeks of supplying necessary proof i won this claim and had the money returned to my accountm now several months later paypal have taken the money again calling it chargeback, the credit card company are asking for the money back for the rightful owner, surely i cant be liable for this, paypal should be held responsible, in a fact they have stolen my money, why should this happen i cant get any replys back from paypal all they say its being processed but that doesnt help me, please i hope someone here can give me some sound advice on how i stand, many thanks, frances evans,

    0 Votes

false reasons for denied credit line increase

I have a Paypal credit from GE Moneybank for an embarrassing $300. Ok, when I opened it a few years ago, I thought they start you out low. About twice a year I would put in a request for an increase online and have gotten turned down. Couple years later, today I did so again and in a split second the screen came up denied and a letter explaining why will be sent to me. Every computer generated form letter I have gotten in the past has had the same information given for the denial. Credit history not long enough, ( A BLANTANT LIE), balances in ratio to credit line too high ( A BLATANT LIE), I have no mortgage ( SO I DON'T OWN A HOUSE, AND YOUR POINT IS???), and so on. For one thing, I have a VERY high credit score. As of last week when I checked, 802 for TransUnion, 795 Experian and Equifax. I finally called GE Money Bank credit department. The person I spoke to first claimed I did not ever put in a request, I asked if he pulled up my account or not, he then said, oh yes, I see here that a letter was sent to you, but I have no access to the reason. I gave him the info from the letter. I told him to check my credit report. After a bit of a wait, he told me that he will give me the increase. After a minute or so, he claimed the computer would not let him give it to me. I asked if there was anything that could be done. A dispute process, what? His response was well, I don't know what to say, it won't let me increase for you, and it does not make sense why it is so low. (At least he admitted THAT). His only suggestion was for me to try again in a few months. I asked to speak to a supervisor, and he transferred me to music for almost an hour. I am disgusted!!! I hung up and dug around the internet till I found you and this is my complaint. I wonder if this has happened to anyone else out there? One more thing. I found out that JC Penny Credit is from GE Money Bank. NOW, it makes some kind of sense as to why JC Penny is the ONLY store EVER to deny me a card. Hmmm. Coincidence? I have excellent credit, great payment history, Etc. etc. and I do not understand this. I did not dispute the denial on JC Penny because I very rarely shop with them and the request was done when a clerk talked me into opening an account, and I though why not? Imagine how embarrased I was being told with a bunch of people in back of me at the counter and for a measly 50 purchase!!! Anyway, thank you for letting me vent, share this information with others, and again I ask if anyone has had this problem with Paypal Credit?

  • Bi
    bill Nov 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    GE is doing the same to me...I closed my pay pal account...and the reason you were turned down for jcpenney is that GE only allows you so many accounts for some reason...probably current credit crisis...I have a Dillards(GE) account and JCPENNEY (GE)
    and I owe nothing and just won't use them...

    0 Votes

payments

I cannot get into payment area to make my payments on line. I have called the number on the bill and have...

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