Complaints & Reviews

SharetrackinCancellation / interest after paying of contract amount

I has paid up my contract amount after I has tried for a year to cancel the contract because of the fact the my internet connection were to weak to support the program. I never has trade for a single day, nor did I have open a trading account with a bank.
1. The various people that I has been corresponding with keep on hammering on the cooling off period of 5 days, but the more I kept on explaining that we encountered the internet problem after this 5 days, the more they wont listen.
2. The company CTI Financiers now still want their interest on the money "lent" to me.
3. I also want the monthly subscription fee to be stopped please, as I am not participating in this share market

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    SharetrackinLying to their clients

    When the sales agent came to talk to us about the product he said that it would be easy and simple and wouldn't take more than 15 minutes a day. a Few weeks after signing up another person came to set up the product and give us training on how the program works, that's when we realized it was not at all what was sold to us. I immediately tried to cancel the contract but they refuse to take in to account that the sales agent belatedly lied to us, infarct in the first few emails where I tied to cancel the agreement they refused to accept the cancellation and then they tried to get me to pay a cancellation fee.

    They have violated our consumer protection rights by willfully misleading us when selling the program, and when confronted by the matter they refuse to take responsibility or even acknowledge that what happened was unlawful.

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      • Lo
        Louis Sep 14, 2020
        This comment was posted by
        a verified customer
        Verified customer

        I am having the same issue. Have you resolved it?

        -1 Votes

      Sharetrackin / C&K MoneylineScam!!!

      We are extremely unhappy with this entire situation. The salesman that came to sell us this product told us that should we decide we no longer want the sms's that we can just cancel the debit order. To our surprise we have now been informed that this was a 24 month contract and that we would be held liable should payment not be made. I do have a copy of the signed contract and I can prove that I did not sign the page where is states that it is a 24 month contract. The salesman told us the complete opposite and we signed under false pretenses. We are very unhappy with the way this was handled and would like to escalate this matter to whomever can assist us in cancelling the entire contract as we have been misinformed..

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