Payoneer — inappropriate exchange rate applied
I recently transferred $1171.65 to my bank account after carefully reviewing XE.com exchange rates for last 30 days slab (a screenshot is attached hereby). As per XE.com, it never goes down 69.50 INR (it has been mentioned 69.53 INR ) for 1 USD even for lowest rate. But I payoneer applied exchange rate 67.97 INR against 1USD (a screenshot of email confirmation is attached hereby). I contacted the customer support live chat team at https://payoneer.custhelp.com/app/chat/chat_launch and questioned all the above things. They said it has been considered as possibility that it will goes 67.97 by next business day. I kept looking at exchange rates on the same day of amount transferred (exactly same amount mentioned in email ) which is above 70 INR now but I received amount on their terms of possibility.
Payoneer you are cheating your customers.
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