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Payless Car Rentalservice at car rental return

It's disappointing that, in this age of social awareness, there are still some hold-outs where racism is alive and well. On returning my rental car at Maui Airport at around 12:15pm on 10/7/2019, I stopped the car where directed by the Payless person. A short while later, another car driven my a Hawaiian looking person pulled in behind me. The Payless attendant walked straight my car and served the Hawaiian person behind me. When I was finally served by your Angelica, she simply ignored my concern and walked away.
This sort of behavior discourages a person from using your service in the future, even if the vehicle and the price are fine.
My name is David Stewart
Ph number [protected]
Rental agreement # [protected]
Mahalo

  • Updated by Kiwiclaude, Oct 08, 2019

    It was actually 10/8/2019

Ki
Oct 08, 2019

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