CB Auto Parts and Repair Stores Parts Geek

Parts Geek review: will not deliver ( 41 comments)

Barq of US

Jul 28, 2010 5:33 pm EDT

Review updated: Mar 25, 2025

Featured review

If you consider ordering online parts from this business DON'T! When a consumer places and order and an issue arrises...good luck with trying to contact a service rep. The consumer is put through a automated phone prompted system, after 6-8 minutes of waiting "on hold to speak to a representative", the consumer is forwarded to a voicemail box. This company will "NEVER" call you back. When a consumer finally speaks to a representative the rep at the other end is confrontational.

If a consumer becomes angry or upset, their response is well...we will just cancel your order...

Not a company I am will to work with...Neither should you!

41 comments

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Tate Lofgreen

Riverside, US

1 comments

Tate Lofgreen of Riverside, US

Mar 25, 2025 8:12 pm EDT

Verified customer

OMG, the same thing happened to me. I ordered two brake drums brake shoes and a parts kit. I only received one brake drum. This is like robbery.

1 2

Parts Geek - customer service 176

Resolved

Parts Geek - ripped off on refund for returned part 17

Resolved

Parts Geek - fraudulent practices never buy!! 4

Resolved

Parts Geek - parts geek is awesome - dont believe this place 14

Parts Geek - fraudulent practices

Parts Geek - bought a fender from u

Parts Geek - Order Number is 031 35653. 2

Parts Geek - Suspension strut and shock absorber assembly kit

Parts Geek - shipment of wrong item 1

Resolved

Parts Geek - Mixed Experience with PartsGeek: Great Prices, Disappointing Customer Service

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Parts Geek Contacts

Parts Geek phone numbers

+1 (856) 552-0349

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+1 (800) 541-9352

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Customer Service

Parts Geek emails

customerservice@partsgeek.com

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Confidence score: 100%

Support

Parts Geek address

777 Route 70 East, Suite G-103, Marlton, New Jersey, 08053, United States

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