Paramount Plus review: This is terrible customer service.

They charged me 4.99 after a free trial. I tried to cancel, and they offered another free month to stay with them. I accepted, but they applied the credit to the next cycle rather than the current one. When I tried to get help from them to fix this, they did cancel my account but kept the charge. So not only did I get charged for a service I didn't want to pay for, but now they're not even giving me the service they charged me for, saying the account no longer exists.