CB Fast Food Chains Papa John's Complaints #182-201

Papa John's review: took my money

2 comments

ChitwVLH of Cuyahoga Falls, US

Jun 23, 2010 10:50 pm UTC

Verified customer

So I try to order a pizza with Papa Johns tonight 6/23/2010 around 8:06pm it took us 2x on the card number but she confirmed my order had been placed and paid. Delivery guy shows up and wants $15.58 cash? I explained how I had already paid so he called his manager (Patti?) who took my card number again confirmed it and I received my pizza. Not even one bite into my first slice of delicious Papa Johns Pizza MMMMM did Patti call me yet again with the card issue? Ok I give her my card number twice, the second time she tried to run it saying it just wont take it I was already logging into my online account to see what was going on there. My recent transactions show from 8:06pm to 8:37pm I had been charged 5x a total of ($77.90) for one pizza, and a 20 oz and I told her OMG you have charged me every time! She said she quit she would cancel the charge's and just enjoy the pizza for my hassle. I was refunded only a portion of what was owed. refunded to me, they still owe me $31.16? Unless they still want to charge me for the original $77 dollar pizza. Come now really?

2 comments

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KixStar

Bryan, US

162 comments

KixStar of Bryan, US

Jun 23, 2010 11:30 pm UTC

It can take several days for a correction like that to go through. I've worked retail and my husband was a manager at a pizza place for a while. Sometimes these things take longer than you want them to. Call again tomorrow to get a receipt for the one pizza if you don't have one, check your bank account again and if it still isn't reversed, wait a couple of days. Then start raising hell with every manager and their district manager/franchise owner.

anxhelaa

Brooklyn, US

3 comments

anxhelaa of Brooklyn, US

Dec 08, 2010 10:43 pm UTC

same thing happened to me today i got pissed.

Papa John's - delivery driver took my money! 47

Papa John's - pizza dough uncooked 3

Papa John's - notes from a former pj employee 7

Resolved

Papa John's - fraud 2

Resolved

Papa John's - delivery map area

Resolved

Papa John's - bad service 9

Papa John's - Ignored by corporate / they don't care about service 1

Papa John's - that not a pizza 1

Resolved

Papa John's - Pizza

Papa John's - Food quality

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Papa John's Contacts

Papa John's phone numbers

8800 600 0020

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Russia

+353 91 774 100

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Ireland

+357 77 777 760

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Cyprus

+90 444 7579

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Turkey

+973 17 506 070

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Bahrain

+86 108 329 7851

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China

+965 182 7272

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Kuwait

+82 15 778 080

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South Korea

+1 (242) 676-7272

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Bahamas

+591 341 7272

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Bolivia

+51 16 060 000

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Peru

(877) 547-7272

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Customer Care Team

More phone numbers

Papa John's emails

consumer_services@papajohns.com

100%
Confidence score: 100%

Support

rene_kesterson@papajohns.com

93%
Confidence score: 93%

Papa John's address

2002 Papa John's Blvd, Louisville, Kentucky, 40299, United States

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