The complaint has been investigated and
resolved to the customer's satisfactionResolved Papa John's (Pizza) — better ingredients, better pizza, bad service!
resolved to the customer's satisfaction
I was at Papa John's last night. In the window was a huge "Free Cinnapie" promotion sign. It claims that you can get a free Cinnapie when you buy a large 2-topping pizza. So I went in and ordered a large 2-topping pizza. When my order was complete, there was no Cinnapie. When I inquired about it, they said I had to order "the special" to get that. And since the order had already been rung up, they couldn't include it. She mentioned something about giving me a credit for it (or something, I was so pissed that I have a hard time remembering her exact words. Plus I was envisioning stuffing her scrawny body into one of the ovens). What she didn't do was offer to make the Cinnapie that should have been included in the first ###ing place. Nowhere in the promotional literature posted in the window did it say anything about having to use secret words or handshakes or some ### like that to get the free Cinnapie. It simply said it was free with a large 2-topping pizza. What it should have had was at least fine print that said "Customer must order "The Special" to claim free Cinnapie. Otherwise you won't get it. And the ### manager inside won't ask if you want it, nor will the ### offer it to you after your order is rung up".
The manager's name was Alisha. Frankly I don't think she is even fit to manage a child's lemonade stand! If she was actually trying to get fired, that might come close to explaining her ###. Maybe along with "Better Ingredients, Better Pizza", the company should have considered throwing in "Better Customer Service". Or at the very least "Tolerable".
So as a pleading to those who read this, please boycott Papa John's! This week it was I who got treated like a piece of ###. Next time, it could be you!
Also, I encourage all who read this to call [protected], ask for Alisha and tell her that you hope she sucks dick better than she manages pizza restaurants (feel free to come up with your own belittling remarks in place of this).
Thanks for your support.
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